Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
The client was unable to load a data file. Delete your browser cache and try again. Keep getting this error on multiple computers using...
Hi, since yesterday 8/7/2015 I have been experiencing game freezes everytime I accidentally hit the right click on my laptop in the game, the only...
So I started up thesettlersonline.net with Chrome and I'm just getting a gray screen after I click play? Anyone else having the same problem? I'm...
Level 58 so not sure what's going on...
The Settlers Online is experiencing some strange server issues that may be causing some accounts to see server call errors. We are aware of the issue...
I'm able to log into two sessions at the same time. Using two different browsers on the same computer, logging into the same account. The first...
the first two steps of the quest are to open the shop and purchase tools then to put tools into mayors house. when I purchase the tools I receive a...
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What resources are required to upgrade a barracks to level 4.Could not find anything on this topic just wondering if it is worth upgrading it that...
Can someone put a detailed explanation how to change the game password on my account. The support faq says the game profile has an option....and it...
How do i get the 4800 gems i purchased from rixty on 2/11/15? I have contacted both rixty and the settlers support staff and still have not received...
Tried to load on different computers. No joy. Why can't there be a sidebar with notifications about temporary problems? Thanks
I was unable to logon for a couple of hours tonight. I got the usual and extremely frustrating 'refresh browser' message and eventually the 'uplay...
I think it should be more obvious when your General will be intercepted. Particularly for the first mission to attack a Bandit camp, I got waylaid by...
I was on this morning and it kicked me off and now the game is stuck with an ever-growing login queue...
I was perma banned from chat last night with no reason given. I would like an explanation as I was not talking about anything profane when I was...
I have satisfied all 4 requirements (at the same time) for Extracting Saltpeter quest. All 4 have green checkmarks and all, but there is no green...
loca/styles/defa.swf comes in a popup box on the load screen that currently shows santa. every single time an update is done this happens. ...
I have no adventures or loot spots running, but the game won't let me start a new adventure. When I try, I get a message "You have reached the limit...
I just started playing this game on Sunday. I went to make a gem purchase and there was a gem starter pack advertised for 3,900 Gems (or something...
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