Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
How is Ubisoft addressing the Chrome phase out of adobe flash player? Will you be changing to a different platform or will users have to use a...
As soon as I hit level 12 I went to the trade. I bought a stack of bows which completed the buy at least 10 of something. Now as for selling...
When my storehouse if full (say bronze swords as an example), the system still sees the materials to make that item as being used. For bronze...
I've done the "clear cookies, cache, flash player and all of that. Re logged on. Tried both Google Chrome, Explorer and Firefox. Tried everything...
I login, and click, play now.... then.... blue window... game will not open up. I have tried several times since yesterday mourning. I did not have...
So today I have a gold mine that since the update went into play in sector 9 that is sitting at 1300+ gold ore won't activate. Its sitting with...
When can we expect the guild quest issue to be resolved? Our entire guild (and we're not the only ones) cannot earn guild coins. Please either...
The subquests "Longbows" and "Other Islands" are in the wrong order in my quest log. i have met the requirements for "Longbows" but it will not open,...
Love the game, but it's frustrating when the server goes down and we are unable to buff or change our buildings. Consequently, there are a lot of...
Heya, I started this game last night, made it to lvl 8 or 9. Left. Then could not log back in. I signed up via facebook... Did it give me a password...
My explorer found 250 iron ore and I can't deposit it out of my star menu. I can select it and get the crown. But the mayor's house won't light up...
Is anyone else having issues logging in? I keep getting the following message when I try via the main page: Sorry, that won't work. Castle...
When accepting invitations to join an adventure you must make sure to have atleast 1 general on your island. (i.e. In case you were in an adventure...
I just finished an adventure that should have completed both my daily quest and my Guild Quest. The messages are still in my inbox. I defeated the...
When I first Registered yesterday, it gave me no option to use the USA version only. It only displayed a box saying this is European English version...
hi, facing this problem since 1 hr... i am trying to load the game but it wont load... works fine until login, but when i press the PLAY NOW...
Somebody go kick the chat server...
I have already sent in three tickets. I have already called the payment offices. I have already verified that it is not my bank blocking my...
I already posted this in general, should have posted it here, when I log into game my chat works for about 30 seconds, than just quits, would really...
I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...
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