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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    7 Pages
    1 2 3 ... 7
    • Replies: 68
    • Views: 202,623
    06-15-18 05:28 am Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 26,770
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 25,431
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 48,613
    03-02-14 08:19 pm Go to last post
  1. 11 marble deposits

    deleted

    Started by Kanesh, 07-08-19 05:27 pm
    • Replies: 0
    • Views: 176
    07-08-19 05:27 pm Go to last post
  2. Game not loading .. Ares Server

    Game not loading .. Ares Server Is everyone have same issue ?

    Started by srinivas4uall, 06-18-19 04:01 pm
    • Replies: 2
    • Views: 224
    06-18-19 08:53 pm Go to last post
  3. Prolonged Log-In Times

    Prolonged Log-In Times 1. Date and time - when exactly did the problem occur and how long did it take to load the game? It has been a...

    Started by NoEyedDeer, 04-20-19 11:05 pm
    • Replies: 4
    • Views: 540
    06-18-19 09:39 am Go to last post
  4. Cant complete "Extracting Saltpeter"

    I have satisfied all 4 requirements (at the same time) for Extracting Saltpeter quest. All 4 have green checkmarks and all, but there is no green...

    Started by Jondaur, 04-14-19 05:58 pm
    • Replies: 2
    • Views: 240
    04-15-19 02:37 am Go to last post
  5. Material use when storehouse is full

    When my storehouse if full (say bronze swords as an example), the system still sees the materials to make that item as being used. For bronze...

    Started by Kanesh, 03-09-19 12:01 pm
    • Replies: 1
    • Views: 383
    03-19-19 01:17 am Go to last post
  6. game in maintenance mode?

    no announcement etc.. it will let me log in but play reverts to maint screen... this forum had a database error on it for 30 min also.. what is eta...

    Started by Ciara_Belle, 01-27-19 05:08 am
    8 Pages
    1 2 3 ... 8
    • Replies: 73
    • Views: 9,062
    03-02-19 07:04 pm Go to last post
  7. No Weekly Challenge now for 2nd week

    Level 58 so not sure what's going on...

    Started by Daughter2014, 02-04-19 01:53 am
    • Replies: 2
    • Views: 440
    02-04-19 12:28 pm Go to last post
  8. Guild Market did not change

    The guild market vote timer is stuck at 0 seconds and the guild market did not change in the merchant.

    Started by AlliNel, 12-30-18 08:04 am
    2 Pages
    1 2
    • Replies: 11
    • Views: 5,670
    01-08-19 03:33 am Go to last post
  9. The game load is slow and the delay is serious

    Every time you log in to the game, itís a torment.The page is always loaded when you log in.Even if the loading is successful, enter the game...

    Started by McLaren_ZK, 11-25-18 10:36 pm
    • Replies: 2
    • Views: 3,144
    11-26-18 08:26 am Go to last post
  10. Connection issues.

    I restarted my computer, now the game won't connect. I login, but the game won't load. Is it just me or is anyone else having the same problem?

    Started by Number99799, 11-13-18 04:51 pm
    2 Pages
    1 2
    • Replies: 14
    • Views: 1,049
    11-26-18 03:18 am Go to last post
  11. Exclamation Losing connection to the server

    I am not able to log into the game. I log into the website. When click play it shows loading and popup load up fine. right after when popup goes...

    Started by doomish, 05-07-17 04:13 pm
    • Replies: 3
    • Views: 11,120
    11-05-18 03:18 am Go to last post
  12. Can't start an adventure

    I have no adventures or loot spots running, but the game won't let me start a new adventure. When I try, I get a message "You have reached the limit...

    Started by SirSlyOne, 10-29-18 06:02 pm
    • Replies: 1
    • Views: 416
    10-30-18 04:33 am Go to last post
  13. shop not working

    ppl are throwing money at the screen but nothing is happening! fix it :D "Unfortunately an error occured while the shop was loading, please...

    Started by SSSecretSquirrel, 06-04-18 06:00 am
    2 Pages
    1 2
    • Replies: 10
    • Views: 13,196
    10-26-18 02:34 am Go to last post
  14. Flash Player Issue?

    So I started up thesettlersonline.net with Chrome and I'm just getting a gray screen after I click play? Anyone else having the same problem? I'm...

    Started by Nimsman78, 10-19-18 07:16 pm
    • Replies: 3
    • Views: 462
    10-22-18 03:04 am Go to last post
  15. Joining Specific World

    I already joined the game in the Ares world and my friend wants to play the game too. How does he join the Ares server specifically? His options...

    Started by JakeTheNoob, 08-29-18 11:06 am
    • Replies: 3
    • Views: 482
    08-30-18 01:32 pm Go to last post
  16. chat wont let me hit enter

    So yesterday mid wisp i accidentally bookmarked out of tso (hit a bookmark ...) and reloaded it to find that i could type but not hit enter in...

    Started by Ciara_Belle, 05-17-18 04:20 am
    • Replies: 7
    • Views: 5,852
    05-21-18 10:41 am Go to last post
  17. Problem loading game. No info

    Tried to load on different computers. No joy. Why can't there be a sidebar with notifications about temporary problems? Thanks

    Started by TheToothless, 04-10-18 06:59 pm
    • Replies: 1
    • Views: 3,537
    04-11-18 02:36 am Go to last post
  18. Members Directory

    Many players names are not on the members directory, how often is this updated? https://forum.thesettlersonline.net/memberlist.php

    Started by AlliNel, 02-15-18 05:52 am
    • Replies: 1
    • Views: 6,199
    02-17-18 02:46 am Go to last post
  19. Login Problem

    For the past hour or so I have been trying to login with no success. This is as far as my loading screen goes: https://snag.gy/QtKOWA.jpg I've...

    Started by Schipperke, 10-22-17 01:23 pm
    2 Pages
    1 2
    • Replies: 15
    • Views: 23,578
    10-23-17 02:42 am Go to last post
  20. cannot sign in today

    I got booted transferring from adv to home island. page would not load when i tried to get back in. so i signed out restarted computer, updated...

    Started by AlliNel, 08-21-17 03:42 am
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 211,097
    10-22-17 10:11 pm Go to last post

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