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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 65,146
    03-06-14 02:50 pm Go to last post
  2. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 132,238
    03-02-14 08:19 pm Go to last post
  3. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 99,249
    03-06-14 05:49 pm Go to last post
  4. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 889,956
    08-05-21 10:05 am Go to last post
  1. Unable to log in, screen stuck

    Stuck here. Has happened before, usually just refresh or reload, but this time its been stuck here for over an hour. Tried most standard fixes,...

    Started by a7777777122, 10-21-11 04:53 pm
    • Replies: 5
    • Views: 7,969
    11-01-11 02:00 pm Go to last post
  2. Red face pinetree detail

    in order to complete the quest, I need to select a forester from the pintree detail! wHERE DO I FIND THE PINETREE DETAIL? Please respond !!

    Started by Aardvak, 02-21-13 03:24 am
    • Replies: 2
    • Views: 6,028
    02-23-13 05:05 pm Go to last post
  3. Am I the only one who wishes there were rotation camera available?

    Have the developers considered camera rotation? I know that the villagers walk in 4 directions only so maybe just have 4 different camera angles?

    Started by Absered, 08-17-11 06:30 pm
    • Replies: 0
    • Views: 4,180
    08-17-11 06:30 pm Go to last post
  4. build menu bar

    The friends list at bottum of will not sroll. The build bar is cut off at read mail. The left part of screen not visible no matter how many time I...

    Started by adadoftwonunn, 07-16-12 01:57 pm
    • Replies: 1
    • Views: 4,537
    07-17-12 02:55 am Go to last post
  5. I cant train troops

    Ive tryed several times and it just loads for a while then nothing. and i really need more troops for my adventure

    Started by Adamfire, 12-20-13 10:53 pm
    barracks, bug, train, troops
    • Replies: 7
    • Views: 15,469
    01-15-14 04:18 pm Go to last post
  6. Blinking Friends Bar Glitch

    Didn't see this one on the list, since last maintanance, the friends/guidies bar is blinking, looking like it's refreshing, fairly frequently. Quite...

    Started by Adya, 10-03-13 07:14 pm
    • Replies: 0
    • Views: 4,297
    10-03-13 07:14 pm Go to last post
  7. Server zone crash

    Is there some maintenance going on right now with the server zeus, every time I try to log on I can not get into my map, it will bring me to the...

    Started by Afriter, 06-16-13 03:05 am
    • Replies: 2
    • Views: 3,409
    07-03-13 07:59 am Go to last post
  8. Requesting to delete my account

    I have not been able to play for quite awhile now although I was informed that the problem with the server zone crash was to be fixed shortly. The...

    Started by Afriter, 06-20-13 05:23 pm
    • Replies: 1
    • Views: 44,018
    06-20-13 05:41 pm Go to last post
  9. Accidental Upgrading

    I have no idea how i upgraded accidentally, but i did somehow, and i wasted 500 gold and 300 marble, it was the fir log cutter. I was wondering if...

    Started by AGamer, 02-21-12 07:34 am
    • Replies: 3
    • Views: 5,532
    02-21-12 04:38 pm Go to last post
  10. temp loss of building licences

    ive noticed when i tear down say 3 buildings it might let me use 2 licences and 3 one is gone a refresh of the page has been giving it back its done...

    Started by ageofwar, 07-31-11 04:48 am
    • Replies: 0
    • Views: 4,297
    07-31-11 04:48 am Go to last post
  11. will it ever be fixed??????

    not a day goes bye where i wake up in the morning and try to log on and there is a problem. please fix this problem once and for all. pretty good...

    Started by AGESAHEADOFUALL, 10-27-11 03:09 am
    • Replies: 1
    • Views: 3,755
    10-31-11 01:43 pm Go to last post
  12. again every morning and i mean every morning

    every morning i log in at 6am and there is a issue. CONNECTION FAILED i dont hav much time before i leave for work. like to get up and get my map up...

    Started by AGESAHEADOFUALL, 12-08-11 03:37 am
    • Replies: 5
    • Views: 5,547
    12-08-11 07:01 am Go to last post
  13. BB please answer your tickets that have been in there for over 5 days!!!

    BB i dont know if you have anyone reading tickets anymore, but i had a serious issue over 5 days ago and i would like a response please. thank you

    Started by AGESAHEADOFUALL, 04-16-12 05:23 am
    2 Pages
    1 2
    • Replies: 11
    • Views: 8,660
    05-02-12 05:27 am Go to last post
  14. Attention bb

    Bb please check your tickets im running out of time to fix this problem!!! ...

    Started by AGESAHEADOFUALL, 05-30-12 11:20 am
    • Replies: 1
    • Views: 5,237
    05-31-12 08:48 am Go to last post
  15. Longbows Quest Glitch

    my "ranged unit" quest chain broken, it's because the sub quest "longbows" won't start.. how to resolve this problem, help me please. thanks

    Started by Agraian, 07-08-13 01:02 am
    • Replies: 4
    • Views: 14,183
    08-25-13 01:36 pm Go to last post
  16. log in problems

    haveing problems loging in and when it does after 30 min then chat does not responed today i loged in ok chat started then failed 3 time and stayed...

    Started by airbiscuit, 06-10-12 04:07 am
    • Replies: 1
    • Views: 4,926
    06-10-12 10:16 am Go to last post
  17. Marble mine wont mine

    So I am a level 18, I sent out my geologist to search for marble quarry, he found one. Once placed a mine on it, I noticed it is not being mined. ...

    Started by Airwave14, 08-10-12 08:50 pm
    • Replies: 1
    • Views: 4,288
    08-10-12 10:56 pm Go to last post
  18. Server Rollback?

    I paused all my gold production buildings last night (10/02 CST), so they would not run un-buffed overnight. This morning (10/03 CST), all of my...

    Started by Aiyrk, 10-03-12 04:22 am
    • Replies: 0
    • Views: 9,883
    10-03-12 04:22 am Go to last post
  19. Unhappy Once and for All/Free the Home Zone quest not completing

    I have only one bandit leader and no bandit camps left in my home zone, yet the subquest Once and For All! is not completing.

    Started by Ajna, 12-02-12 06:28 pm
    • Replies: 0
    • Views: 13,272
    12-02-12 06:28 pm Go to last post
  20. Guild Quests Exceeds My Level

    Not sure if anyone else has this issue, but I was given a guild quest that requires level 23 and I am only level 22. I need to own 100 Cavalry and I...

    Started by Alan37, 07-30-13 07:50 pm
    bug report, cavalry, guild quest
    • Replies: 2
    • Views: 16,591
    07-31-13 05:11 am Go to last post

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