Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
the site locks up right at the BB logo it loads as normal up until the EndOfStreamException. i deleted cache etc waiting about 10 minutes seems...
Attached a screenshot but the loot is no longer scrollable. You cant see all the loot you get from adventures. This is on Chrome
In the last 2-3 days I get the Ubisoft login screen every time I start settlers. Why the change?? There is no "remember me" option.
no matter what position I switch this to, I keep getting message when loading the game that my hardware acceleration is turned off. I really can't...
Playing the game in Brave under Windows 10. I have BitDefender as a virus checker. It has an Anti-Tracker Extension running in Brave. Can't quite...
i get kicked out of game by browser with memory error even tough it only happens to me on this game other websites run smoothly i have my email of...
tried two different browsers and multiple times - just get the hammer guys when it loads ok nvm you must have been doing something on the servers...
Last Wednesday I had a problem with Arctic Explosion, there was a collect that would NOT let me close it out. As a result, I could not END the...
Ok there seem to be some random problems while running <Mountain Labyrinth> I have ran two of the adventure without problems. But on the 3th...
The buff description: Before applying the buff: After applying the buff:
Why we always have connections Error while the generals attack in the adventure Island ? We have to refresh the browser all the times when...
I have run Black Knights four times in the last week and every time, during an attack, there has been a connection error. One of those times I lost...
Hello, My wife didn't log in into her game for severals months and now she forgot her password log in to the game. What should we do to reset or get...
was buffing friend and general error popped up kicking me to home page. i tried to submit a ticket and got the same message. every time i log into...
I cannot log in anymore after the 9 Feb update. I get the famous "Connection Failed" error. I've tried restating, clearing cache, try another...
There seems to be an outage causing a block of my access to thesettlersonline.net websites and the game itself. I can access everything through my...
whether you actually intend on fixing the general behavior in adventures. I really am not interested in doing another event where the majority of...
I usually use the mass mail feature to collect mail it normally works fine. This am however it ate 81 mails. 80 explorer mails and 1 guild quest...
I usually use mass collections so I don't know how long this may have been going on but this morning I happen to look at their returns individually...
I keep getting the message "Last server call failed" while trying to load the game. I haven't tried the standalone client version to see if that...
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