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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 884,952
    08-05-21 10:05 am Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 98,680
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 64,646
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 131,644
    03-02-14 08:19 pm Go to last post
  1. yet another login error message

    gotta love these useless error messages.

    Started by Jaquilynne, 09-10-21 01:57 pm
    • Replies: 0
    • Views: 110
    09-10-21 01:57 pm Go to last post
  2. I can't believe you released unity live like this

    performance is not much different than on the test server - 5 sec for collectible to disappear after clicking on it - 8 sec delay between sending out...

    Started by Narasn, 07-20-21 02:13 am
    10 Pages
    1 2 3 ... 10
    • Replies: 92
    • Views: 4,278
    09-06-21 07:34 am Go to last post
  3. Angry new can't log in error

    not really a can't log in, since I get logged into the website, the game actually loads most of the way. ( final loading of resource fields,...

    Started by Jaquilynne, 08-23-21 06:24 am
    • Replies: 4
    • Views: 235
    08-26-21 02:54 am Go to last post
  4. Exclamation error message of death

    this just showed up, while queueing elite troops. booted me from the game as part of it. An error occurred running the Unity content on this...

    Started by Jaquilynne, 08-19-21 01:15 am
    • Replies: 0
    • Views: 147
    08-19-21 01:15 am Go to last post
  5. Brown Bar of Death?

    During test server I had this issue. Now Unity is live and I have this issue. The game basically stops trying to load. No error messages. The...

    Started by Roxannabell, 07-25-21 08:00 am
    • Replies: 7
    • Views: 361
    08-15-21 09:33 am Go to last post
  6. any ETA on fixing the new batch of bugs?

    I haven't been able to log in since the last update. connection to server has been lost error. any idea when this will be fixed? so, i tried...

    Started by wock666, 08-07-21 02:25 pm
    • Replies: 1
    • Views: 218
    08-09-21 03:18 am Go to last post
  7. Exclamation destorying buildings while trying to place buildings

    so i tried to place a farm but instead destroyed a building.. i even placed the farm on a spot it probably didnt fit.. i dont know if i destroyed a...

    Started by dark_mobius, 08-07-21 09:34 am
    • Replies: 0
    • Views: 117
    08-07-21 09:34 am Go to last post
  8. Guild chat

    I have been logged into the game for almost an hour and my guild chat hasn't loaded yet. Global, Help, Trade, and all other chat are working. ...

    Started by Number99799, 07-21-21 02:49 am
    • Replies: 4
    • Views: 264
    08-03-21 02:27 am Go to last post
  9. Angry Refresh Rate

    I need to ask, does the game actually need to refresh every freckin 30 seconds? Not only does this screwup attacks and blocks, but it is hella...

    Started by Pink_Robin, 08-02-21 12:08 am
    • Replies: 3
    • Views: 165
    08-02-21 07:36 pm Go to last post
  10. Downloaded Client - Can it still be used?

    Can the temporary downloaded client, which was working very well, be used instead of the new Unity client? Everything is very slow, even on my...

    Started by Tekleader, 07-20-21 01:57 pm
    • Replies: 8
    • Views: 422
    07-22-21 01:33 pm Go to last post
  11. File load error on start

    I can't start the game. Comes with file load failed error. Tried to flush dns and clear cookies and cache, but no change

    Started by Harry_Hugorm, 07-12-21 11:21 pm
    • Replies: 2
    • Views: 310
    07-20-21 04:45 am Go to last post
  12. can't log on

    keeps telling that my client can't be updated

    Started by Barcus, 06-15-21 07:29 am
    • Replies: 2
    • Views: 460
    07-02-21 05:49 am Go to last post
  13. Could you please make it even more difficult for us to log in and play?

    I was quite happily playing yesterday when I logged out and since then I cannot get back in. I have tried everything in all of your so-called...

    Started by CitySlickerSA, 02-21-21 08:06 pm
    • Replies: 2
    • Views: 2,222
    04-27-21 10:00 am Go to last post
  14. This is ridiculous

    And from the last email I received trying to resolve the "Client can not be updated" issue for the last month: So, now I have to wait TWO MORE...

    Started by Roxannabell, 03-19-21 12:35 pm
    • Replies: 2
    • Views: 1,257
    04-22-21 10:29 am Go to last post
  15. Guild market, guild quest, excelsior, trade glitch...

    When will they be fixing all the issues with trade (invisible trades), excelsior (not showing rewards, freezing), guild market (not changing,...

    Started by AlliNel, 02-26-21 04:14 am
    • Replies: 1
    • Views: 1,011
    02-26-21 06:25 am Go to last post
  16. forced update

    there's an old adage.. If it Ain't broke don't fix it. first you forced me off my mac insisted i could only play on windows cause flash.. was...

    Started by Ciara_Belle, 02-23-21 04:02 am
    • Replies: 1
    • Views: 1,226
    02-25-21 05:44 am Go to last post
  17. Constant screen "freezes" are annoying!

    Since the beginning of this event we are experiencing intermittent screen freezes every few minutes for a few seconds at a time. Do you have any idea...

    Started by CitySlickerSA, 02-04-21 11:48 pm
    • Replies: 0
    • Views: 1,096
    02-04-21 11:48 pm Go to last post
  18. event start - new client

    why did some people's event take 7 minutes to come up this morning and others had it happen right on the hour? I ended up having to relog so didn't...

    Started by Narasn, 02-01-21 03:23 am
    • Replies: 0
    • Views: 1,137
    02-01-21 03:23 am Go to last post
  19. Log in - is it broken?

    Logged in earlier today, 2nd attempt - about normal. Just tried 15 attempts, no success . Is the log in server down??

    Started by Kanesh, 01-25-21 05:08 am
    5 Pages
    1 2 3 ... 5
    • Replies: 44
    • Views: 9,188
    01-31-21 11:25 am Go to last post
  20. Steam Migration?

    Hi there, there are tons of people on the steam forums reporting they cannot get into the game anymore (I'm also one of them). Many have contacted...

    Started by techie217, 12-19-20 08:16 am
    • Replies: 2
    • Views: 2,546
    12-23-20 04:37 am Go to last post

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