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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 143,664
    03-06-14 05:49 pm Go to last post
  2. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    9 Pages
    1 2 3 ... 9
    • Replies: 80
    • Views: 1,161,128
    06-17-23 04:43 am Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 96,588
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 164,912
    03-02-14 08:19 pm Go to last post
  1. $9.99 Gem Purchase

    What happened to the $9.99 gem purchase - it is no longer showing up. I normally buy that one every month, but now ??? :mad:

    Started by DeVonee, 01-13-14 08:56 pm
    2 Pages
    1 2
    • Replies: 15
    • Views: 51,565
    02-26-14 07:58 am Go to last post
  2. $9.99 gem sale missing

    I always buy the $9.99 gem sale once per month. However, since the end of the Christmas Event, it has disappeared from the menu. During the MEGA GEM...

    Started by DeVonee, 01-23-14 02:00 pm
    • Replies: 2
    • Views: 19,651
    01-31-14 01:27 pm Go to last post
  3. "An error has been detected on this zone. Please try again later"

    I got kicked and cannot get back in. It says "An error has been detected on this zone. Please try again later" over and over. Tried clearing...

    Started by Jondaur, 01-26-24 11:28 pm
    • Replies: 5
    • Views: 3,351
    01-29-24 10:52 pm Go to last post
  4. "New" Quests pop up every few minutes that are not new quests

    I'm a lvl 44. Every few minutes, I get an alert that I have a "new quest". When I open it, it is the same old quests since the upgrade and requires a...

    Started by Smurdley, 11-29-12 05:59 am
    • Replies: 0
    • Views: 10,414
    11-29-12 05:59 am Go to last post
  5. Unhappy "Own At Least 50 Longbows" quest won't go away.

    Every few minutes this quest pops up as completed. I'm pretty sure it's an old quest, I'm currently Lvl 43. I click on Collect Reward and it looks...

    Started by Borkin, 09-05-13 07:45 am
    longbows sub-quest
    • Replies: 5
    • Views: 14,628
    09-07-13 09:26 am Go to last post
  6. "Regular" Disconnects

    Greetings, I have been playing the game since yesterday 8-3-2012 and am having semi regular (5-10 minute intervals) disconnects from the game...

    Started by Demok, 03-09-12 09:30 am
    • Replies: 0
    • Views: 10,062
    03-09-12 09:30 am Go to last post
  7. "un-answered support ticket"

    I sent an email to tech support about a Golden Parrot buff I spent 75 Gems on but did not get the buff. As of tonight, I have not heard anything...

    Started by JLTplayer, 01-11-13 08:59 pm
    • Replies: 4
    • Views: 10,780
    01-15-13 06:02 pm Go to last post
  8. 'Iron out of bronze' daily quest never completes

    This one showed up ages ago, and wants me to make 50 iron swords. I'm making them constantly, but it never seems to notice. Anyone have insight...

    Started by Vetinarae, 05-18-12 05:20 am
    • Replies: 3
    • Views: 22,136
    05-18-12 08:44 am Go to last post
  9. (bug) game wouldn't load properly

    I can't really think of much information that would help or how to reproduce it. It may even have been on my end. Someone in chat said they had the...

    Started by Vendayn, 07-27-11 10:19 am
    • Replies: 2
    • Views: 14,729
    07-28-11 08:20 am Go to last post
  10. 10 Building Licenses disappeared and quest incomplete

    I was given a 10 Building Licenses as a reward from battle to complete my Claim new lands/Building licenses quest and when I used it on my Mayor's...

    Started by MegasMaximus, 02-05-13 02:49 pm
    • Replies: 0
    • Views: 8,254
    02-05-13 02:49 pm Go to last post
  11. Thumbs down 10 minute login queue!!!???

    The server has been crap ever since the last down time. Maps are constantly freezing, buffs aren't taking, the chat servers aren't showing up when...

    Started by LadyTerra, 10-24-11 07:30 am
    2 Pages
    1 2
    • Replies: 13
    • Views: 73,617
    10-26-11 04:38 pm Go to last post
  12. 11 marble deposits

    deleted

    Started by Kanesh, 07-08-19 05:27 pm
    • Replies: 0
    • Views: 75,266
    07-08-19 05:27 pm Go to last post
  13. Question 15 day wait for next trade?

    http://www.wolfenrecon.com/wrfiles/hatter/wth.jpg

    Started by Hatterwr, 06-09-12 06:23 am
    • Replies: 1
    • Views: 9,407
    06-09-12 06:27 am Go to last post
  14. Question 15 day wait for next trade?

    Sent in a support ticket but not sure how they will contact me or if they will. Here is a screenshot of my trade tab wait. over 15 days? lol ...

    Started by Hatterwr, 06-09-12 06:21 am
    • Replies: 2
    • Views: 13,552
    06-09-12 11:42 am Go to last post
  15. 2 adventures at once - possible now or bug?

    I wasn't even thinking when I clicked it but I was waiting for someone else to finish off an adventure I had helped with and went to start one of my...

    Started by Jigsaw, 02-11-12 02:03 pm
    • Replies: 2
    • Views: 11,507
    02-11-12 09:28 pm Go to last post
  16. 2 gem pit

    it is possible to have 2 gems pits at the same time?

    Started by lelobr4, 09-24-12 06:39 am
    • Replies: 2
    • Views: 21,191
    09-24-12 10:23 am Go to last post
  17. Poll Poll: 2 of my battle hardened generals are frozen been almost 1 week with out them

    Please fix this

    Started by Aries711, 10-03-12 11:17 pm
    • Replies: 0
    • Views: 8,500
    10-03-12 11:17 pm Go to last post
  18. Exclamation 2-Player Adventure Not Appearing (bug?)

    Need some help. Started a 2-person adventure - DP - Invited My partner / friend Adventure was accepted Adventure window DOES NOT show...

    Started by bodi, 02-14-12 09:36 pm
    2 player adventure bug
    • Replies: 5
    • Views: 12,942
    09-17-12 06:36 am Go to last post
  19. 200MPH Fir Cutter and Fir Forester

    I have neighboring fir men that get almost to their closest storehouse, then dart across the map at 200MPH to a different storehouse, then dart back...

    Started by LibsRHaters, 10-20-11 09:10 pm
    fast fir cutter, storehouse
    • Replies: 3
    • Views: 13,332
    11-02-11 06:11 am Go to last post
  20. 24 hour absence

    Has anybody else noticed that if you are absent from the game for even less then 24 hours your buildings all stop producing?? like the provision...

    Started by Evilviper, 09-30-12 08:08 pm
    2 Pages
    1 2
    bug report, production stopping error
    • Replies: 16
    • Views: 60,998
    06-08-13 07:54 pm Go to last post

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