Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
I am not able to log into the game. I log into the website. When click play it shows loading and popup load up fine. right after when popup goes...
I have no adventures or loot spots running, but the game won't let me start a new adventure. When I try, I get a message "You have reached the limit...
ppl are throwing money at the screen but nothing is happening! fix it :D "Unfortunately an error occured while the shop was loading, please...
So I started up thesettlersonline.net with Chrome and I'm just getting a gray screen after I click play? Anyone else having the same problem? I'm...
I already joined the game in the Ares world and my friend wants to play the game too. How does he join the Ares server specifically? His options...
So yesterday mid wisp i accidentally bookmarked out of tso (hit a bookmark ...) and reloaded it to find that i could type but not hit enter in...
Tried to load on different computers. No joy. Why can't there be a sidebar with notifications about temporary problems? Thanks
Many players names are not on the members directory, how often is this updated? https://forum.thesettlersonline.net/memberlist.php
For the past hour or so I have been trying to login with no success. This is as far as my loading screen goes: https://snag.gy/QtKOWA.jpg I've...
I got booted transferring from adv to home island. page would not load when i tried to get back in. so i signed out restarted computer, updated...
I just installed the standalone client. After I start the client & hit the "Play Now" button, what I get is this: That's the icon for VLC...
I am still unable to connect to the Zeus server at 0900 EDT, one hour after the scheduled end of maintenance. Is there an ongoing problem with the...
Hello all, if i switch tabs in browser, or minimize the browser window while playing the game, and then return to the game/browser tab/window, i...
Is there a (another) new 'feature' in Expeditions? Along with the now, slow moving Marshals, it seems there is a lack of player target colonies out...
I have been unable to log on for the last five hours. I keep receiving a message that Uplay is unavailable. Is the server down?
I haven't been able to log in to the test server. I can't tell anyone on the test server, because I can't login. Keeps going back to the login page.
Today I have twice as many cavalry, crossbowmen and elite soldiers than I actually should have. https://prntscr.com/fx8roi
I'm experiencing significant game lag recently. I know that it's not a new issue for many. Yes, I've cleared history, cache, deleted cookies, reset...
Everything else works normal, I can visit friends islands. When i try to open adv map this is all i get: http://prntscr.com/f5a3l1 Yes, i...
I'm having issues with the expedition part of this game. I try to load my marshal and when I ok it, he loads and then all troops go to 0. I tried...
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