Report bugs, or fill out our form. Let us know what's going on!
A GM-compiled list of verified and known bugs.
Known Game Issues - 3/11/2015
03-11-15 06:21 am
Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...
upon quest completion ive noticed sometimes a random box pops up, usually displaying an object/structure/action i can perform but its wayy above my...
When opening, it gets to the game window & all I see is the flash plug in background. I have tried going from the site's main page, using the 'play...
Hi - am relatively new here, but I noticed yesterday (08/24/2015) that there was a gem sale running when you went to the purchase screen; it showed...
Is this going to be a part of the change log too? Transferring generals costs now? Silly bugs. {note you do not actually have to pay to move...
When you start an adventure if you send your generals but do not visit the island until after the 15/30 minutes the generals do not actually start to...
So, I know it is day one of the bug, but any word on when a fix is coming out? It is bad enough reloading the game multiple times a day because it...
so I encountered a bug where the timer on my bookbinder stopped working I wrote to support and they told me to finish the production with gems...
I searched the forums for something about this. I did not find anything. At first I thought this was my imagination or bad memory or the buffer...
i'm having hard time logging in. My settlers crashed and i keep getting hang up on the "tip of the day" loading map.. screen. I have restarted...
I was wondering how many other people got noble residence instead of a frozen manor. I got he arctic mine and everything else, but not the most...
https://forum.thesettlersonline.net/threads/25992-Easter-Broken-please-help-god-and-goddess!?p=293612#post293612
just sent a ticket - here what happened: a few units went missing after direct trades: my entire gold chain was turned off, in sleep mode - no...
http://prntscr.com/2ogdmr http://prntscr.com/2ogdsr http://prntscr.com/2ogdyi see the screenshots - I had two 2x2 buildings built on the spots...
I am not sure how to access tickets we have placed and not really sure if was supposed to post in there or here, but I do actually see a couple...
I have a quest Sell 200 coal. I have done this twice but it still does not show completed. I have tried to submit this to Support twice but it...
Sending out a geologist before a marble cache is depleted wont find the marble even if the building was cleared before the geologists 30 min timer...
1. If u use ur mouse wheel on the chat box back and forth for a while, the chat window will get stuck and U wont be able to see the chat clearly ...
1. The description for most buildings are misplaced. 2. Some quests complete even without me clicking "OK" when I'm away from the game for a bit,...
I had 1 license left out of 75. So, I decided to build a forester, right after I clicked build, it used up the building license and bam! no building...
I was on the test ser but can not log into it or froum it has been this way for 2 weeks will not let me make a new acc. with same email so i know i...
Use this control to limit the display of threads to those newer than the specified time frame.
Allows you to choose the data by which the thread list will be sorted.
Order threads in...
Note: when sorting by date, 'descending order' will show the newest results first.
Forum Rules