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A GM-compiled list of verified and known bugs.
Known Game Issues - 3/11/2015
03-11-15 06:21 am
Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...
Hey gang, could we get some word that you are aware chat module is down completely for Ares server? We depend on it for guild quests and event help....
I enter my password and it tries to login but then ultimately just refreshes the page and asks again. It did for 5 hours until I got frustrated and...
It is the 5th day and I did not get any new easter quests. In chat many people are reporting the same thing. However, there are a couple that say...
so yesterday i did a coop with some guild members and i had to leave when my side of the coop was done. i retrurned and found out i lost troops.. i...
I received a new quest this morning, The Egg Competition. Upon completion, I did not receive the countdown for the next quest. Others have received...
how am I supposed to finish my quests when they have been locked for the past few days and now there is only 1 day left? Is this a bug?
Heads up: My new gold geologist from the event wiped out/replaced one of my industrial gold mines on my arch. The indy gold mine had at least...
Twice now this has happened, when i double click on a collectible, the box to buy the foreign settler family pops up. I did not click merchant, I...
I had a quest to complete a building, which I did. In the middle of the screen are the words "undefined text". The system will not give me credit...
not sure why (and I DONT wanna hear about cache ) but everyday now game loads slower and slower to the point i can't get on after 20 plus...
Hi, Just sent support a message as well, I paid 500 star coins for one of these as was available in Epic Items shop. Nothing there, countdown...
My friend RapierWit is getting a weird error when trying to log in. It says "Invalid Date". He can't log into the forms or the game via the slim...
"Seasonal XP adventure boost added - all adventures give 3x more XP and 2x more loot (excluding buildings/buffs)" We are getting triple XP, but NOT...
Her speed (+300%) is working fine, but still only finds the normal amount of loot. Will get a pic of returns when she comes back again. 5...
Bought all blueprints for it during the actual event. Now that they are added to the shop they are purchasable (not locked) even though I already own...
I bought -- spent 500 plus gems - on a demo crew. there are 2 mountains top of s7 .. i blew them both up. should be enough space for a mag res.....
Can't complete this quest I have more then 4k free settlers available but I cannot complete it. I used gem and it completed. Open support...
Black Market limit for demo crews before purchase was 9x. After purchasing the one for balls the limit for gems dropped to 8. However, this did not...
Slim version now shows this when I open the game: I have tried downloading Adobe Flash Player again but it has no effect. How do I fix this? ...
I have defeated all the enemy camps but cannot build anywhere on the "new" islands?? When I say Volcano Islands I am talking about the new islands...
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