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Forum: Bug Report

Report bugs, or fill out our form. Let us know what's going on!

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  1. A GM-compiled list of verified and known bugs.

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    • Threads: 2
    • Posts: 2
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 07-21-21 06:34 am
    7 Pages
    1 2 3 ... 7
    • Replies: 62
    • Views: 62,193
    08-01-23 04:52 am Go to last post
  1. Christmas trees do not work correctly

    I have 8 Christmas trees on my island and I get 2 gifts after collecting from them, even though it states you get a gift for each tree.

    Started by Ultim, 02-24-24 01:03 am
    bug, christmas tree, gift
    • Replies: 3
    • Views: 267
    03-01-24 06:59 am Go to last post
  2. Starfall Inconsistencies and Bugs - let's start a list here

    Got 5 Starfall Mystery Boxes (2nd time) in Star/Misc. Opened ONE (1) of the boxes, and got 100 shards in Star/Resources. Once I confirmed where they...

    Started by Pepper1009, 02-02-24 08:54 am
    3 Pages
    1 2 3
    box, boxes, mystery, starfall
    • Replies: 25
    • Views: 1,466
    02-26-24 08:20 pm Go to last post
  3. Game won't finish loading

    How did the error manifest itself? loading bar never finishes and errors in the console Date and time - When did the problem occur? a minute ago...

    Started by Ultim, 12-26-23 05:39 am
    error, game wont load, loading error, loading never finishes, loading wont finish
    • Replies: 6
    • Views: 863
    02-22-24 05:07 am Go to last post
  4. Music and sound effect controls and menus bugged

    There is a bug that causes the music and sound effect option controls to quit working over time without even using them or any option menu and they...

    Started by Frii, 02-19-24 10:31 pm
    broken controls, bugged music, bugs, settlers online, sound effects
    • Replies: 0
    • Views: 191
    02-19-24 10:31 pm Go to last post
  5. Unhappy Trade window entry box loses focus to quest progress bar updates

    When actively typing numbers in the entry box window for trades in the foreground, focus will be stolen away by every update to quest progression...

    Started by Frii, 02-19-24 09:14 pm
    focus, quest window, settlers online bugs, toolip, trade entry box window
    • Replies: 0
    • Views: 128
    02-19-24 09:14 pm Go to last post
  6. Thumbs down Broken and Stuck Popups with No Foreground Window Priority

    So, I'm pretty sure I already reported this with the official support ticket system and it was closed out and ignored as is often the case. The...

    Started by Frii, 10-14-23 11:55 pm
    bugged, menü, popup, popups, windows
    • Replies: 2
    • Views: 1,290
    02-17-24 05:02 am Go to last post
  7. scouting post

    i bought 2 chests of love. each came with a scouting post. when i placed them to be built only one was built. the other one disappeared. it is not in...

    Started by joker58, 02-12-24 08:35 am
    • Replies: 2
    • Views: 208
    02-15-24 11:14 pm Go to last post
  8. Thumbs down Visiting and Buffing Friend's Islands Still Causing Lag and Temporary Freezes

    So, this issue has been going on for many years and is very frustrating. When you visit the island of a guild member or friend to buff their...

    Started by Frii, 10-15-23 12:15 am
    buffing, buffs, freezing, lagging, settlers online
    • Replies: 3
    • Views: 5,227
    02-15-24 07:18 pm Go to last post
  9. Easter Egg tree

    This is supposed to cover explorers sent out during the buff but coming back after and it does not always. I suspect the game is resetting the...

    Started by Narasn, 02-14-24 09:42 am
    • Replies: 0
    • Views: 198
    02-14-24 09:42 am Go to last post
  10. general loudmouth

    not getting first hit damage with this general it says 800 to 1000 damage but can only take out 1 thug 60 damage

    Started by njugg, 09-18-22 02:37 pm
    • Replies: 4
    • Views: 14,229
    02-13-24 06:09 am Go to last post
  11. STARFALL Questline 4 Completion iniated Questline #3 not Questline #5

    After completing Fallen Star Mining with time to spare, the next quest line to open was NOT the 5th Questline Rooting Out the Problem but was instead...

    Started by Lady_Kizmiaz, 02-01-24 04:19 pm
    • Replies: 2
    • Views: 340
    02-03-24 02:42 pm Go to last post
  12. Logging into Test Server

    I can't log into the test server today. At first it was a maintenance message, now it's that I don't have permission to access the server at all...

    Started by Droidhak, 01-30-24 09:04 pm
    • Replies: 1
    • Views: 280
    01-31-24 03:01 am Go to last post
  13. Unhappy Login Roulette --

    This issue has been mentioned by others in Global as well as here in the forums and has become a real source of frustration for many players. The...

    Started by ShuttlePilot, 06-13-23 06:23 am
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 17,073
    01-31-24 02:18 am Go to last post
  14. Angry Server Zone Crashed: An Error Was Detected on This Zone. Please Try Again

    At the beginning of the Football Event 2023, I spent 300 crystals and other rare resources to run my Egg Tree, only for it to result in a Server Zone...

    Started by Frii, 06-27-23 06:10 am
    2 Pages
    1 2
    fails to load, loading failure, loading screen, server zone crashed, settlers online
    • Replies: 10
    • Views: 16,244
    01-30-24 01:39 am Go to last post
  15. Small bug with UI when depositing 1

    When you try to deposit/apply an item/resource when the amount is 1, the bar shows it as empty and 1/1. I know this is a small bug but I wanted to...

    Started by Ultim, 01-27-24 02:07 am
    • Replies: 0
    • Views: 320
    01-27-24 02:07 am Go to last post
  16. Missing Achievement

    The Achievement "Open all event Calendar doors" is missing.

    Started by Lady_Kizmiaz, 01-04-24 07:40 am
    • Replies: 6
    • Views: 808
    01-06-24 02:37 pm Go to last post
  17. Thumbs down Repeated Forced Logout of Settlers Online

    Recently Settlers Online has started to log me out of the game automatically or is failing to maintain a connection. Something must have gotten...

    Started by Frii, 10-15-23 12:25 am
    2 Pages
    1 2
    auto logout, connection lost, forced logout, kicked out of game, server not responding
    • Replies: 16
    • Views: 3,415
    01-05-24 09:47 am Go to last post
  18. Exclamation Settlers Online freezes when turning in Weekly Challenge items to Foreign Ship

    How did the error manifest itself? When click the arrow to turn in Weekly Challenge items to the Foreign Ship. See screenshot below. Date and time...

    Started by Frii, 01-01-24 07:42 am
    bug, foreign ship, freeze, settlers online, weekly challenge
    • Replies: 0
    • Views: 1,244
    01-01-24 07:42 am Go to last post
  19. Exclamation Settlers Online irrecoverably freezes when collecting 100+ loot mails

    How did the error manifest itself? When trying to collect 100+ mail the game will entirely freeze and fail to recover. Date and time - Occurs any...

    Started by Frii, 06-18-23 11:47 pm
    crash, freeze, loot, mail, settlers online
    • Replies: 4
    • Views: 2,146
    01-01-24 06:36 am Go to last post
  20. Longboat storage Disappears if placed and Returned to Star

    The Longboat storage received from the Event Calendar has a glitch. If after being placed, it is picked up and returned to Star, it will disappear ...

    Started by Lady_Kizmiaz, 10-29-23 09:15 am
    • Replies: 8
    • Views: 10,322
    12-14-23 02:33 am Go to last post

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