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Forum: Bug Report

Report bugs, or fill out our form. Let us know what's going on!

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  1. A GM-compiled list of verified and known bugs.

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    • Threads: 2
    • Posts: 2
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 07-21-21 06:34 am
    7 Pages
    1 2 3 ... 7
    • Replies: 62
    • Views: 119,655
    08-01-23 04:52 am Go to last post
  1. Angry A general error has occurred. Please refresh the page and try again.

    For the past few weeks players have been getting what appears to be randomly kicked from the server and disconnected with the following error: A...

    Started by Frii, 10-23-24 06:22 am
    disconnection, general error, kicked out of game, server, settlers online bugs
    • Replies: 7
    • Views: 573
    Today 12:12 pm Go to last post
  2. Thumbs down Visiting and Buffing Friend's Islands Still Causing Lag and Temporary Freezes

    So, this issue has been going on for many years and is very frustrating. When you visit the island of a guild member or friend to buff their...

    Started by Frii, 10-15-23 12:15 am
    buffing, buffs, freezing, lagging, settlers online
    • Replies: 8
    • Views: 35,316
    Today 06:43 am Go to last post
  3. Easter Egg tree

    This is supposed to cover explorers sent out during the buff but coming back after and it does not always. I suspect the game is resetting the...

    Started by Narasn, 02-14-24 09:42 am
    • Replies: 5
    • Views: 6,142
    10-23-24 05:34 pm Go to last post
  4. Art Museum Buff

    When you apply the stonework structure exhibit - geologists currently out have their search time extended. I had three thorough geologists out and...

    Started by Narasn, 09-05-24 04:36 am
    • Replies: 0
    • Views: 837
    09-05-24 04:36 am Go to last post
  5. Unable to Cancel an Invite.

    I have a Nords adv I started for a GQ, ran it all (except the L1 leader camp) waiting till the end to invite the LS. Well, invited the user, who...

    Started by WendigoOne, 08-06-24 10:36 am
    • Replies: 6
    • Views: 2,568
    08-18-24 10:26 pm Go to last post
  6. Settlers Online Forums Very Laggy and Slow to Respond

    This forum here has been very slow and laggy for quite a while now, resulting in errors and issues, ironically even a double post for me in the bug...

    Started by Frii, 07-19-24 10:44 am
    bug, forums laggy, settlers online, settlers online forum lag, slow
    • Replies: 0
    • Views: 6,004
    07-19-24 10:44 am Go to last post
  7. Blank Empty Event Resource Mail

    I had tens of thousands of event resources, but the mail is blank and empty.

    Started by Frii, 07-19-24 02:20 am
    bug, event resources, mail blank, mail bugged, settlers online
    • Replies: 0
    • Views: 4,963
    07-19-24 02:20 am Go to last post
  8. Blank Event Resource Mail

    I had tens of thousands of event resources, but the conversion mail from Ubisoft is blank and empty.

    Started by Frii, 07-19-24 02:17 am
    event resources, mail blank, mail bugged, settlers online
    • Replies: 0
    • Views: 3,165
    07-19-24 02:17 am Go to last post
  9. Question Sooty Geologist does not mine 3x faster

    Sooty Geologist states that its coal mines, "can be mined 3x faster," but they are the exact same speed as a regular mine. Sooty Regular

    Started by Frii, 07-09-24 12:37 pm
    bugged, coal mine, settlers online, sooty geologist
    • Replies: 0
    • Views: 3,978
    07-09-24 12:37 pm Go to last post
  10. Starfall Inconsistencies and Bugs - let's start a list here

    Got 5 Starfall Mystery Boxes (2nd time) in Star/Misc. Opened ONE (1) of the boxes, and got 100 shards in Star/Resources. Once I confirmed where they...

    Started by Pepper1009, 02-02-24 08:54 am
    5 Pages
    1 2 3 ... 5
    box, boxes, mystery, shards, starfall
    • Replies: 41
    • Views: 76,951
    06-24-24 07:56 am Go to last post
  11. Lots Wrong in Trade Office

    Lot amounts are still wrong in Trade Office. I listed two 100k x4 lots of coal. 1 lot sold from each, so the amount from the two expired coal lots...

    Started by Frii, 05-26-24 04:17 am
    bugged, lot bug, lots, the settlers online, trade office
    • Replies: 0
    • Views: 3,934
    05-26-24 04:17 am Go to last post
  12. Unknown ID for Epic Woodyard in Economy

    Started by Frii, 05-20-24 06:02 am
    bug, economy overview, epic woodyard, settlers online, unknown id
    • Replies: 1
    • Views: 9,346
    05-21-24 11:47 pm Go to last post
  13. Question Collectibe quest not collectible

    For the past 3 collectible quests in a row, the quest did not complete when all collectibles were found and is not giving me the option to collect...

    Started by Frii, 05-10-24 06:10 pm
    bugged, collectibles, collections, quest, the settlers online
    • Replies: 3
    • Views: 5,820
    05-15-24 01:31 am Go to last post
  14. Misleading balance information in pinewood log production chain.

    This is such a low priority that it will never get fixed, but I thought I would report it anyway. If you are in the economic overview looking at...

    Started by Kit_Kit, 07-21-13 01:31 pm
    balanced, econimic overview, pinewood logs, production chain, tree stumps
    • Replies: 8
    • Views: 36,848
    04-02-24 10:34 am Go to last post
  15. Bugged reward images for recently added acheivements

    The reward images for recent achievements have been bugged for quite a while, often only displaying truncated text. Here's a screenshot of an...

    Started by Frii, 03-07-24 09:33 am
    achievement rewards, bug, bugged, reward images, text only
    • Replies: 4
    • Views: 9,301
    03-25-24 11:31 pm Go to last post
  16. Christmas trees do not work correctly

    I have 8 Christmas trees on my island and I get 2 gifts after collecting from them, even though it states you get a gift for each tree.

    Started by Ultim, 02-24-24 01:03 am
    bug, christmas tree, gift
    • Replies: 4
    • Views: 10,056
    03-19-24 04:10 am Go to last post
  17. Bugged image for Romantic Explorer treasure mails

    Romantic explorer mail Other explorer mail

    Started by Frii, 03-07-24 08:31 am
    image, loot mail, romantic explorer, treasure
    • Replies: 0
    • Views: 4,036
    03-07-24 08:31 am Go to last post
  18. STARFALL Questline 4 Completion iniated Questline #3 not Questline #5

    After completing Fallen Star Mining with time to spare, the next quest line to open was NOT the 5th Questline Rooting Out the Problem but was instead...

    Started by Lady_Kizmiaz, 02-01-24 04:19 pm
    • Replies: 3
    • Views: 6,705
    03-06-24 12:40 pm Go to last post
  19. Game won't finish loading

    How did the error manifest itself? loading bar never finishes and errors in the console Date and time - When did the problem occur? a minute ago...

    Started by Ultim, 12-26-23 05:39 am
    error, game wont load, loading error, loading never finishes, loading wont finish
    • Replies: 6
    • Views: 16,885
    02-22-24 05:07 am Go to last post
  20. Music and sound effect controls and menus bugged

    There is a bug that causes the music and sound effect option controls to quit working over time without even using them or any option menu and they...

    Started by Frii, 02-19-24 10:31 pm
    broken controls, bugged music, bugs, settlers online, sound effects
    • Replies: 0
    • Views: 10,209
    02-19-24 10:31 pm Go to last post

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