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Forum: Bug Report

Report bugs, or fill out our form. Let us know what's going on!

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  1. A GM-compiled list of verified and known bugs.

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    • Threads: 2
    • Posts: 2
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 07-21-21 06:34 am
    7 Pages
    1 2 3 ... 7
    • Replies: 62
    • Views: 82,608
    08-01-23 04:52 am Go to last post
  1. Starfall Inconsistencies and Bugs - let's start a list here

    Got 5 Starfall Mystery Boxes (2nd time) in Star/Misc. Opened ONE (1) of the boxes, and got 100 shards in Star/Resources. Once I confirmed where they...

    Started by Pepper1009, 02-02-24 08:54 am
    4 Pages
    1 2 3 ... 4
    box, boxes, mystery, shards, starfall
    • Replies: 39
    • Views: 13,985
    06-14-24 10:15 am Go to last post
  2. Thumbs down Visiting and Buffing Friend's Islands Still Causing Lag and Temporary Freezes

    So, this issue has been going on for many years and is very frustrating. When you visit the island of a guild member or friend to buff their...

    Started by Frii, 10-15-23 12:15 am
    buffing, buffs, freezing, lagging, settlers online
    • Replies: 6
    • Views: 14,125
    06-10-24 02:25 pm Go to last post
  3. Lots Wrong in Trade Office

    Lot amounts are still wrong in Trade Office. I listed two 100k x4 lots of coal. 1 lot sold from each, so the amount from the two expired coal lots...

    Started by Frii, 05-26-24 04:17 am
    bugged, lot bug, lots, the settlers online, trade office
    • Replies: 0
    • Views: 1,190
    05-26-24 04:17 am Go to last post
  4. Unknown ID for Epic Woodyard in Economy

    Started by Frii, 05-20-24 06:02 am
    bug, economy overview, epic woodyard, settlers online, unknown id
    • Replies: 1
    • Views: 1,148
    05-21-24 11:47 pm Go to last post
  5. Question Collectibe quest not collectible

    For the past 3 collectible quests in a row, the quest did not complete when all collectibles were found and is not giving me the option to collect...

    Started by Frii, 05-10-24 06:10 pm
    bugged, collectibles, collections, quest, the settlers online
    • Replies: 3
    • Views: 1,176
    05-15-24 01:31 am Go to last post
  6. Easter Egg tree

    This is supposed to cover explorers sent out during the buff but coming back after and it does not always. I suspect the game is resetting the...

    Started by Narasn, 02-14-24 09:42 am
    • Replies: 3
    • Views: 1,810
    04-11-24 09:17 pm Go to last post
  7. Misleading balance information in pinewood log production chain.

    This is such a low priority that it will never get fixed, but I thought I would report it anyway. If you are in the economic overview looking at...

    Started by Kit_Kit, 07-21-13 01:31 pm
    balanced, econimic overview, pinewood logs, production chain, tree stumps
    • Replies: 8
    • Views: 28,223
    04-02-24 10:34 am Go to last post
  8. Bugged reward images for recently added acheivements

    The reward images for recent achievements have been bugged for quite a while, often only displaying truncated text. Here's a screenshot of an...

    Started by Frii, 03-07-24 09:33 am
    achievement rewards, bug, bugged, reward images, text only
    • Replies: 4
    • Views: 2,190
    03-25-24 11:31 pm Go to last post
  9. Christmas trees do not work correctly

    I have 8 Christmas trees on my island and I get 2 gifts after collecting from them, even though it states you get a gift for each tree.

    Started by Ultim, 02-24-24 01:03 am
    bug, christmas tree, gift
    • Replies: 4
    • Views: 2,585
    03-19-24 04:10 am Go to last post
  10. Bugged image for Romantic Explorer treasure mails

    Romantic explorer mail Other explorer mail

    Started by Frii, 03-07-24 08:31 am
    image, loot mail, romantic explorer, treasure
    • Replies: 0
    • Views: 1,135
    03-07-24 08:31 am Go to last post
  11. STARFALL Questline 4 Completion iniated Questline #3 not Questline #5

    After completing Fallen Star Mining with time to spare, the next quest line to open was NOT the 5th Questline Rooting Out the Problem but was instead...

    Started by Lady_Kizmiaz, 02-01-24 04:19 pm
    • Replies: 3
    • Views: 2,225
    03-06-24 12:40 pm Go to last post
  12. Game won't finish loading

    How did the error manifest itself? loading bar never finishes and errors in the console Date and time - When did the problem occur? a minute ago...

    Started by Ultim, 12-26-23 05:39 am
    error, game wont load, loading error, loading never finishes, loading wont finish
    • Replies: 6
    • Views: 4,648
    02-22-24 05:07 am Go to last post
  13. Music and sound effect controls and menus bugged

    There is a bug that causes the music and sound effect option controls to quit working over time without even using them or any option menu and they...

    Started by Frii, 02-19-24 10:31 pm
    broken controls, bugged music, bugs, settlers online, sound effects
    • Replies: 0
    • Views: 3,047
    02-19-24 10:31 pm Go to last post
  14. Unhappy Trade window entry box loses focus to quest progress bar updates

    When actively typing numbers in the entry box window for trades in the foreground, focus will be stolen away by every update to quest progression...

    Started by Frii, 02-19-24 09:14 pm
    focus, quest window, settlers online bugs, toolip, trade entry box window
    • Replies: 0
    • Views: 2,473
    02-19-24 09:14 pm Go to last post
  15. Thumbs down Broken and Stuck Popups with No Foreground Window Priority

    So, I'm pretty sure I already reported this with the official support ticket system and it was closed out and ignored as is often the case. The...

    Started by Frii, 10-14-23 11:55 pm
    bugged, menü, popup, popups, windows
    • Replies: 2
    • Views: 3,586
    02-17-24 05:02 am Go to last post
  16. scouting post

    i bought 2 chests of love. each came with a scouting post. when i placed them to be built only one was built. the other one disappeared. it is not in...

    Started by joker58, 02-12-24 08:35 am
    • Replies: 2
    • Views: 1,233
    02-15-24 11:14 pm Go to last post
  17. general loudmouth

    not getting first hit damage with this general it says 800 to 1000 damage but can only take out 1 thug 60 damage

    Started by njugg, 09-18-22 02:37 pm
    • Replies: 4
    • Views: 35,721
    02-13-24 06:09 am Go to last post
  18. Logging into Test Server

    I can't log into the test server today. At first it was a maintenance message, now it's that I don't have permission to access the server at all...

    Started by Droidhak, 01-30-24 09:04 pm
    • Replies: 1
    • Views: 1,243
    01-31-24 03:01 am Go to last post
  19. Unhappy Login Roulette --

    This issue has been mentioned by others in Global as well as here in the forums and has become a real source of frustration for many players. The...

    Started by ShuttlePilot, 06-13-23 06:23 am
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 39,402
    01-31-24 02:18 am Go to last post
  20. Angry Server Zone Crashed: An Error Was Detected on This Zone. Please Try Again

    At the beginning of the Football Event 2023, I spent 300 crystals and other rare resources to run my Egg Tree, only for it to result in a Server Zone...

    Started by Frii, 06-27-23 06:10 am
    2 Pages
    1 2
    fails to load, loading failure, loading screen, server zone crashed, settlers online
    • Replies: 10
    • Views: 71,507
    01-30-24 01:39 am Go to last post

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