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Forum: Bug Report

Report bugs, or fill out our form. Let us know what's going on!

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  1. A GM-compiled list of verified and known bugs.

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    Forum Statistics:

    • Threads: 2
    • Posts: 2
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 07-21-21 06:34 am
    7 Pages
    1 2 3 ... 7
    • Replies: 62
    • Views: 45,288
    08-01-23 04:52 am Go to last post
  1. Unhappy still not able to log in since yesterday

    am still trying to log into game, cleared cache a number if time, does not change anything, I get to my log in and play game then connection...

    Started by SQS46, Yesterday 11:58 am
    • Replies: 3
    • Views: 66
    Yesterday 11:20 pm Go to last post
  2. Quests from short letters distribution

    Based on the current (limited) sample, the distribution of quests from short letters isn't equal (50%/50%/50%/50%). Current sample: 27% / 19% /...

    Started by Lady_Mammaly, 09-01-23 11:20 pm
    • Replies: 2
    • Views: 227
    Yesterday 07:35 am Go to last post
  3. Angry No chat Now During Co-op Event

    there is no chat tabs. it is blank!

    Started by PandoraTaylor, 09-26-23 10:58 am
    2 Pages
    1 2
    chat gone
    • Replies: 13
    • Views: 151
    Yesterday 04:34 am Go to last post
  4. Quest, The feast

    quest, The Feast. Play a cake advebture, description - Complete a venture. Completed a venture, no completion. Am I suppose to run misty cake? ...

    Started by Kanesh, 08-16-23 11:46 am
    • Replies: 2
    • Views: 352
    09-08-23 08:26 am Go to last post
  5. Exclamation Elite Barracks LvL 7 Vanished/Disapeared

    My Elite Barracks LVL 7 which was located at sector 1 near the water, above the normal Barracks suddenly disappeared. I have put on some Knights,...

    Started by PhoenixViva, 08-23-23 09:32 pm
    • Replies: 1
    • Views: 265
    08-25-23 02:57 am Go to last post
  6. Question Urgent Issue: Disappearance of Elite Barracks LVL7 - Request for Immediate Assistance

    Dear BlueByte Support Team, I trust this message finds you in good health. I am writing to report a grave issue that has significantly impacted my...

    Started by PhoenixViva, 08-24-23 10:38 am
    • Replies: 1
    • Views: 518
    08-25-23 02:55 am Go to last post
    • Replies: 1
    • Views: 290
    08-21-23 06:31 am Go to last post
  7. Unhappy Login Roulette --

    This issue has been mentioned by others in Global as well as here in the forums and has become a real source of frustration for many players. The...

    Started by ShuttlePilot, 06-13-23 06:23 am
    2 Pages
    1 2
    log in issues
    • Replies: 17
    • Views: 1,795
    08-19-23 07:57 am Go to last post
  8. Angry Server Zone Crashed: An Error Was Detected on This Zone. Please Try Again

    At the beginning of the Football Event 2023, I spent 300 crystals and other rare resources to run my Egg Tree, only for it to result in a Server Zone...

    Started by Frii, 06-27-23 06:10 am
    fails to load, loading failure, loading screen, server zone crashed, settlers online
    • Replies: 8
    • Views: 2,880
    08-08-23 04:49 pm Go to last post
  9. Exclamation Game freezes when loading Foreign Ship in Weekly quest

    Image insert doesn't seem to work, so here is the link:

    Started by Borkin, 10-09-22 07:32 am
    freeze, weekly
    • Replies: 2
    • Views: 1,558
    08-04-23 09:48 am Go to last post
  10. Locked out of Upper level Adv Maps in Market

    The upper level adventure maps are locked in the Adventure Season Marketplace. Is this by design? or is it a bug? If it is the former, then the...

    Started by Lady_Kizmiaz, 07-16-23 05:34 am
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,248
    07-18-23 06:09 am Go to last post
  11. Help!

    Finally get to island screen to have no Buildings arrive! over 3 hours to get this far.

    Started by PandoraTaylor, 07-15-23 11:05 am
    • Replies: 1
    • Views: 412
    07-17-23 12:44 am Go to last post
  12. Exclamation Settlers Online irrecoverably freezes when collecting 100+ loot mails

    How did the error manifest itself? When trying to collect 100+ mail the game will entirely freeze and fail to recover. Date and time - Occurs any...

    Started by Frii, 06-18-23 11:47 pm
    crash, freeze, loot, mail, settlers online
    • Replies: 3
    • Views: 535
    06-27-23 04:32 am Go to last post
  13. Exclamation Dial-A-Brew -- Amount in star broken

    Time: 11:30 am Mountain Time US Browser: Chrome (with all updates) Windows 11 Zeus Server Went to drop brew from my star onto Mayor's house....

    Started by ShuttlePilot, 06-10-23 09:33 am
    • Replies: 4
    • Views: 624
    06-13-23 06:12 am Go to last post
  14. Generals In Two Places at Once

    Time: 7:26PM Mountain Time USA Thurs. 18 May Browser: Chrome with all updates Issue: Sent several generals to Oil Lamp adventure island. Intel...

    Started by ShuttlePilot, 05-18-23 05:30 pm
    • Replies: 0
    • Views: 635
    05-18-23 05:30 pm Go to last post
  15. Errors with The people of the Mountain

    I have hit every camp possible and still can not can the shards I need for the second gate. I have hit and seen that I should get shards and also I...

    Started by Shy_Lady, 05-13-23 08:08 am
    • Replies: 1
    • Views: 593
    05-15-23 05:50 am Go to last post
  16. Adventure Loot Bar does not move

    The bar in the Adventure Loot Window no longer moves. This cuts off information displayed at either end e.g. experience points This just started...

    Started by Lady_Kizmiaz, 05-12-23 09:11 am
    • Replies: 3
    • Views: 610
    05-15-23 02:47 am Go to last post
  17. Unable to get logged in.

    I get to the second screen of the login and it just freezes. Does not move at all. I have left for over an hour and it is still not moved. I have...

    Started by Ace45x, 04-20-23 09:02 am
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,838
    05-11-23 03:36 am Go to last post
  18. People getting kick from game visiting my island

    You have quests that require others to drop buffs on people for this event but two people tried and they keep getting kicked out of the game when...

    Started by Narasn, 02-13-23 04:05 pm
    • Replies: 4
    • Views: 1,844
    04-27-23 06:52 am Go to last post
  19. Angry MIraculous General Undocumented change from initial release (Easter 2022)

    How did the error manifest itself? The Miraculous General was initially released Easter Event 2022. It was very exciting that this general was...

    Started by Raubhautz, 04-17-23 06:18 am
    • Replies: 2
    • Views: 922
    04-18-23 07:01 am Go to last post

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