Report bugs, or fill out our form. Let us know what's going on!
Report template
Today 05:35 pm
Post bugs, look at known issues and solutions here!
Brown Bar of Death?
Today 06:02 pm
Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...
Hello everyone, *** Attention, this post might help some of you, but might not fix the issue for some others. *** It has been a few week that...
Hi BB, First off TY for making a game that I love to play. I spend way too much time playing this game! lol. I just dinged lvl 47 and bought...
So um, yeah. Firefox 57 is out and now I get to enjoy the screen going blank every few seconds. The only way I have found to get the graphics back is...
It appears that some people have extra building slots on the arch islands, particularly the island bought with gems on the right bottom corner. EvilJ...
Is it just me, or is Chat not working? I can't see any of the chat windows, in both IE and Chrome
So we all know BB doesn't replace troops that vanish. I still like to bring it up that the bug is still there and BB has still not dealt with it. ...
Since the last firefox and flash update (same day for me), I often get an error when trying to load up the game. Logging my pc on and off sometimes...
This is happening only today, chat window is missing (see attachment), then i reload and it's back again. Ater an hour since i last was online and...
So I was using Edge for a bit to see if it was horrible as I remembered (yes) and I noticed this issue. Whenever I try to create a trade with...
The number keys send you to sectors 1-9, while 0 sends you to the mayor's house, although that's not needed as the landing point for "1" is right...
Unable to login today: "Sorry, an error occurred. Please refresh the page and try again." And yes, I've tried clearing cache/cookies and rebooting...
hi... suddenly impossible to log in... tried resetting password, still failed... getting a pop-up... "Sorry, an error occurred. Please refresh...
When I return from an adventure, if my island is full, the generals are going into my star menu as they should. But along with the latest update,...
I've been having issues with browser freezes. I play on several different machines at different times. A new Win10 laptop, a Win10 desktop, A...
Not sure if it's new, or just haven't noticed it. But for the game and forum sites I get chrome saying the site isn't secure? Anyone know what is...
Security Update: Change Password. This notice keeps popping up after logging into Settlers. I clicked on the link, and get a blank page. I am...
I am not getting any more new settlers. It say my population limit is 8000. My popluation is at 6000. It does not have a time for my next new...
I am out of options does anyone know a phone number or something that can get me my GEMS? I brought my gems on the 1st of this month - it is now...
Is anyone else having problems staying on the server? I keep disconnecting for a couple of seconds and then returning.
I lost connection and when it tried to reload it freezes up just past the point of the white opening screen and when the graphics are to load for the...
I've been seeing this a lot in the last week or so. I launch my web browser, go to the Settlers Homepage, click on the login at the top of the...
Use this control to limit the display of threads to those newer than the specified time frame.
Allows you to choose the data by which the thread list will be sorted.
Order threads in...
Note: when sorting by date, 'descending order' will show the newest results first.
Forum Rules