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Forum: Technical section

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  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 12-21-21 03:59 am
    • Replies: 0
    • Views: 392
    12-21-21 03:59 am Go to last post
  2. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Aeyline, 07-28-17 01:00 am
    • Replies: 6
    • Views: 356,878
    12-04-19 07:20 pm Go to last post
  3. Sticky Thread Sticky: Fix for Chrome & Opera browser "flash crash"

    Hello everyone, *** Attention, this post might help some of you, but might not fix the issue for some others. *** It has been a few week that...

    Started by Mod_Manatee, 07-17-17 04:53 am
    2 Pages
    1 2
    chrome, crash, flash, issue, lag
    • Replies: 12
    • Views: 330,087
    10-30-17 06:15 pm Go to last post
  1. University from event calendar cannot be upgraded

    Got a university from my event calendar, and I thought it was weird since they are usually Easter? items that need achievement points to upgrade, so...

    Started by Trialgame, 01-02-22 03:39 am
    • Replies: 7
    • Views: 273
    01-10-22 05:12 am Go to last post
  2. Strange Happenings with the Event Calendar

    Today's Event Calendar (New Year's Day) has produced random prizes. Some players have received an university while others have received the improved...

    Started by Count_Rupert, 01-01-22 07:25 pm
    2 Pages
    1 2
    • Replies: 10
    • Views: 286
    01-05-22 06:48 am Go to last post
  3. Wonderous winter residence

    In the merchant the description for the Wonderous winter residence clearly states that it requires 1,000 presents to upgrade beyond level 7. Upon...

    Started by LordDurham, 12-22-21 12:29 pm
    • Replies: 2
    • Views: 178
    01-03-22 06:14 am Go to last post
  4. Weekly challenge - missing ship!

    Weekly challenge - broken? I have to replenish the ship off the coast - the problem is there is no ship! I started saw this yesterday and was hoping...

    Started by jeckar, 12-17-21 06:41 am
    • Replies: 8
    • Views: 269
    12-21-21 03:33 am Go to last post
  5. Can't log in

    So since update i can't log in here is a screenshot

    Started by ConcreteChiken, 12-15-21 03:27 am
    • Replies: 0
    • Views: 129
    12-15-21 03:27 am Go to last post
  6. Weird problem

    When I just logged into game the map was normal sized, but all the surrounding components (i.e. the bar on the bottom and the things on the left...

    Started by JoBeth, 11-10-21 12:07 pm
    • Replies: 2
    • Views: 411
    11-10-21 02:26 pm Go to last post
  7. cant log on

    when logging on all i get is a brown bar across my screen that's it nothing else happens.

    Started by GaryR, 10-26-21 12:38 am
    • Replies: 8
    • Views: 517
    10-29-21 04:12 pm Go to last post
  8. JavaScript error on Unity

    Following is the JavaScript error I got after I login to Unity version. Pls check if this is what causes login issue. Thanks ...

    Started by Tarzustto, 09-01-21 03:16 pm
    2 Pages
    1 2
    • Replies: 18
    • Views: 1,323
    10-25-21 05:43 pm Go to last post
  9. Exclamation cant log in

    :mad: very important cant login on face book get app not setup error on facebook isthere a workaround or something or a wayto tranfer my account to...

    Started by devil_bluechip, 10-24-21 07:29 am
    login bug
    • Replies: 2
    • Views: 363
    10-25-21 05:54 am Go to last post
  10. Server Zone Crash

    Receive "server zone crash" when I try to log in. Already cleared cache, etc etc.

    Started by Kitanium, 10-22-21 04:26 am
    • Replies: 0
    • Views: 188
    10-22-21 04:26 am Go to last post
  11. Guidelines to get back into your account

    To fix accounts/game issues, email: account.support@castleempireonline.com (edit: old mail address used for...

    Started by Maggiemoo, 10-04-21 12:33 pm
    account, account recovery, legacy, merge
    • Replies: 6
    • Views: 1,008
    10-06-21 02:37 pm Go to last post
  12. Account recovery

    Short version. No you cannot login with facebook anymore. Though "effective Janurary 2021" The accounts did not seem to have issue until...

    Started by Snaketeeth01, 10-03-21 04:50 am
    • Replies: 0
    • Views: 221
    10-03-21 04:50 am Go to last post
  13. where is tech support

    I cannot open a ticket is anybody there? @BB

    Started by FlatShoeLance, 10-01-21 12:44 pm
    • Replies: 0
    • Views: 181
    10-01-21 12:44 pm Go to last post
  14. Did Not Receive 2nd Community Goal Reward

    DISREGARD POST I did not receive an in game mail with the rewards from the Anniversary Event 2nd Community Goal. I was active for the entire...

    Started by Kitanium, 09-21-21 09:27 am
    • Replies: 0
    • Views: 332
    09-21-21 09:27 am Go to last post
  15. [SARCASM] Gee Thanks BB [/SACRASM]

    Yup, a very sarcastic thanks. The final door for the event got pooched on me. By the ZONE REFRESH that Unity introduced. It's marked I collected,...

    Started by Jaquilynne, 09-19-21 12:06 am
    • Replies: 1
    • Views: 306
    09-19-21 12:08 am Go to last post
  16. Is there a problem todya with the game?

    I am unable to connect to the game the lase few hours I tried to close chrome, clear cookies, reset my computer, nothing help it reach here and...

    Started by yalaniv, 09-10-21 08:01 am
    • Replies: 0
    • Views: 307
    09-10-21 08:01 am Go to last post
  17. connection to server lost

    I keep getting this connection to server lost message whenever I try to login. I cleared google chrome's cache but still the same. Please Help ...

    Started by Tarzustto, 08-04-21 01:38 pm
    5 Pages
    1 2 3 ... 5
    • Replies: 47
    • Views: 4,101
    09-01-21 05:39 pm Go to last post
  18. Can't get into the game

    I have been trying to get into the game for two days now and there's been no reply from tech support. I've cleared the cache, deleted the cookies and...

    Started by TheGhostF14, 08-19-21 10:26 am
    • Replies: 4
    • Views: 523
    08-20-21 03:36 pm Go to last post
  19. Mail

    I can't send mail since new launch. I can't fill in subject area. Send arrow not lit. I can only place cursor in letter portion. Any help, Thanks

    Started by WitchDrX, 08-12-21 04:39 pm
    can't send mail, mail
    • Replies: 0
    • Views: 626
    08-12-21 04:39 pm Go to last post
  20. Unhappy server down?

    I got booted from the game 2 hours ago, when I try to relog the website throws a connection error. as in the server crashed.

    Started by Jaquilynne, 08-03-21 07:52 pm
    • Replies: 7
    • Views: 669
    08-03-21 11:55 pm Go to last post

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