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  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 12-21-21 03:59 am
    • Replies: 3
    • Views: 88,475
    12-25-22 05:57 pm Go to last post
  2. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Aeyline, 07-28-17 01:00 am
    • Replies: 6
    • Views: 511,322
    12-04-19 07:20 pm Go to last post
  3. Sticky Thread Sticky: Fix for Chrome & Opera browser "flash crash"

    Hello everyone, *** Attention, this post might help some of you, but might not fix the issue for some others. *** It has been a few week that...

    Started by Mod_Manatee, 07-17-17 04:53 am
    2 Pages
    1 2
    chrome, crash, flash, issue, lag
    • Replies: 12
    • Views: 541,465
    10-30-17 06:15 pm Go to last post
  1. Exclamation USA Gem Shop broken for days

    I am not the only one experiencing this. I reported this to UbiSoft Customer Support. There are USA players that want to send BB money. ...

    Started by Mattalic, 08-20-24 06:06 am
    2 Pages
    1 2
    bug, dev, gem, gems
    • Replies: 16
    • Views: 4,678
    11-08-24 06:40 am Go to last post
  2. Exclamation webstie didnt load and got an empty maintianance page

    monday and wendnesday i couldnt log into the game the site didnt load and everything was a white screen. jsutp osting it here as its in the middle of...

    Started by dark_mobius, 11-07-24 02:36 pm
    site breakage
    • Replies: 0
    • Views: 88
    11-07-24 02:36 pm Go to last post
  3. Game hung on login screen, resolved. BB question.

    After three days of attempts to login, with correct password, I had thought new code by BB had me in a loop. Firefox is my preferred browser and...

    Started by KZXten, 10-13-24 06:10 am
    • Replies: 1
    • Views: 260
    10-14-24 08:23 am Go to last post
  4. Game will not load

    Have not been able to get game to load in weeks. I have tried Chrome, Firefox and Edge. All have been updated. I login, click play and the load...

    Started by convgt, 10-23-23 03:16 pm
    • Replies: 6
    • Views: 5,215
    09-30-24 01:23 am Go to last post
  5. Zone Crash, and friends reported when on my island account is locked

    At 16:12 today, 2024_AUG_18 I was in the middle of trades, then proceeded to start adventure, then got booted off with message Server Zone Crash. An...

    Started by ShehuMustBOBAYED, 08-18-24 08:12 pm
    • Replies: 0
    • Views: 2,949
    08-18-24 08:12 pm Go to last post
  6. Account email no longer exists

    I have a friend who plays who the game wants to verify but requires their email address to send it to. When he went to check the email account he has...

    Started by Maloran, 08-13-24 02:24 pm
    • Replies: 0
    • Views: 1,242
    08-13-24 02:24 pm Go to last post
  7. Post Issues with Achievements

    First: Scenarios - Resources isn't working correctly for me... not sure if others are experiencing the issue. A few months ago I sent a ticket to...

    Started by Marconeous, 07-20-24 01:41 pm
    • Replies: 1
    • Views: 1,548
    07-23-24 05:39 am Go to last post
  8. unable to connect

    Getting unable to connect error when trying to load game https://www.facebook.com/photo/?fbid=1929701797470742&set=a.1334965503611044

    Started by UGGtheOLD, 07-15-24 11:34 am
    • Replies: 0
    • Views: 1,090
    07-15-24 11:34 am Go to last post
  9. storm recovery bug

    so after 2 times failing i had storm reccovery done perfectly ( with help from a guide for placements) and when i was at the building phase it...

    Started by dark_mobius, 06-29-24 11:36 pm
    • Replies: 0
    • Views: 1,193
    06-29-24 11:36 pm Go to last post
  10. Trade Not Posted

    In the past week I have attempted to place 2 trades and both times the trades were not visible to myself and were not visible to other players. In...

    Started by Forrell, 06-24-24 07:51 pm
    • Replies: 0
    • Views: 1,171
    06-24-24 07:51 pm Go to last post
  11. I "changed my country" ??

    I've logged in twice today - both times, after completing the Username/Password section, a window pops us telling me I need to agree to new Terms of...

    Started by Calliope_Jeyne, 06-13-24 09:42 pm
    • Replies: 1
    • Views: 1,739
    06-14-24 06:41 am Go to last post
  12. Starfall Lube

    Stage II I have to mine the crystals at 1 per 15 mins. 196 crystals in mine. 4 per hour, it will take 49 hrs. If only my scrapper II lube was not...

    Started by DirtyGertie, 05-06-24 10:31 pm
    • Replies: 0
    • Views: 2,423
    05-06-24 10:31 pm Go to last post
  13. Hotfix didn't fix my game

    I wasn't having issues logging in, tks to the hotfix today I can't seem to get game to load. https://prnt.sc/F-LZwBLMKzI5 I got as far as loading...

    Started by JackANinny, 03-27-24 09:13 am
    • Replies: 1
    • Views: 2,392
    03-28-24 02:33 am Go to last post
  14. Thumbs down game not loading, again.

    Can not get into game, 2nd splash screen gets to about 90 percent then freezes.

    Started by Truddy, 03-13-24 04:33 am
    • Replies: 1
    • Views: 2,670
    03-13-24 04:40 am Go to last post
  15. Disappearance of a General

    A couple of hours ago today, February 19th around 4:30pm Central European Time, I had to leave an adventure only a few minutes after I had sent 2...

    Started by ZZZarkov, 02-19-24 11:45 am
    • Replies: 1
    • Views: 3,129
    03-04-24 05:04 am Go to last post
  16. game wont finish loading

    I can log in but when I press play now, the game doesn't load. Please help.

    Started by MikaJ, 01-31-24 06:16 am
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 17,248
    02-09-24 08:04 pm Go to last post
  17. Chat server down

    Zeus chat server not functioning at 12:05 pm (Miami time)

    Started by scaree, 01-30-24 09:06 am
    2 Pages
    1 2
    • Replies: 16
    • Views: 9,876
    01-31-24 06:02 am Go to last post
  18. can't access game - yet again

    access problems with game continue...was kicked out of game ( server being shut down for maintenance ) at 1200 yesterday.....21 hrs ago. Have been...

    Started by UncleZeke, 01-03-24 09:02 am
    2 Pages
    1 2
    • Replies: 12
    • Views: 20,465
    01-31-24 02:16 am Go to last post
  19. Unable to load any new advents

    Good day, I have been unable to start any new advents since the Christmas conversion round started. It's been going on for 10 days now. I had a...

    Started by Kirkey, 01-17-24 03:21 pm
    • Replies: 2
    • Views: 4,994
    01-18-24 04:24 am Go to last post
  20. gem items locked in Christmas shop

    After buying the bundles for presents the gem bundles locked. Can you please check if all the event items in those bundles had there max allowable...

    Started by Smashing, 12-22-23 01:15 am
    • Replies: 1
    • Views: 3,042
    12-23-23 02:34 pm Go to last post

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