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Forum: Technical section

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  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Aeyline, 07-28-17 01:00 am
    • Replies: 6
    • Views: 343,209
    12-04-19 07:20 pm Go to last post
  2. Sticky Thread Sticky: Fix for Chrome & Opera browser "flash crash"

    Hello everyone, *** Attention, this post might help some of you, but might not fix the issue for some others. *** It has been a few week that...

    Started by Mod_Manatee, 07-17-17 04:53 am
    2 Pages
    1 2
    chrome, crash, flash, issue, lag
    • Replies: 12
    • Views: 301,525
    10-30-17 06:15 pm Go to last post
  1. JavaScript error on Unity

    Following is the JavaScript error I got after I login to Unity version. Pls check if this is what causes login issue. Thanks ...

    Started by Tarzustto, 09-01-21 03:16 pm
    • Replies: 9
    • Views: 329
    Today 05:15 pm Go to last post
  2. Guidelines to get back into your account

    To fix accounts/game issues, email: account.support@castleempireonline.com (edit: old mail address used for...

    Started by Maggiemoo, 10-04-21 12:33 pm
    account, account recovery, legacy, merge
    • Replies: 6
    • Views: 297
    10-06-21 02:37 pm Go to last post
  3. Account recovery

    Short version. No you cannot login with facebook anymore. Though "effective Janurary 2021" The accounts did not seem to have issue until...

    Started by Snaketeeth01, 10-03-21 04:50 am
    • Replies: 0
    • Views: 98
    10-03-21 04:50 am Go to last post
  4. where is tech support

    I cannot open a ticket is anybody there? @BB

    Started by FlatShoeLance, 10-01-21 12:44 pm
    • Replies: 0
    • Views: 47
    10-01-21 12:44 pm Go to last post
  5. Did Not Receive 2nd Community Goal Reward

    DISREGARD POST I did not receive an in game mail with the rewards from the Anniversary Event 2nd Community Goal. I was active for the entire...

    Started by Kitanium, 09-21-21 09:27 am
    • Replies: 0
    • Views: 132
    09-21-21 09:27 am Go to last post
  6. [SARCASM] Gee Thanks BB [/SACRASM]

    Yup, a very sarcastic thanks. The final door for the event got pooched on me. By the ZONE REFRESH that Unity introduced. It's marked I collected,...

    Started by Jaquilynne, 09-19-21 12:06 am
    • Replies: 1
    • Views: 153
    09-19-21 12:08 am Go to last post
  7. Is there a problem todya with the game?

    I am unable to connect to the game the lase few hours I tried to close chrome, clear cookies, reset my computer, nothing help it reach here and...

    Started by yalaniv, 09-10-21 08:01 am
    • Replies: 0
    • Views: 132
    09-10-21 08:01 am Go to last post
  8. connection to server lost

    I keep getting this connection to server lost message whenever I try to login. I cleared google chrome's cache but still the same. Please Help ...

    Started by Tarzustto, 08-04-21 01:38 pm
    5 Pages
    1 2 3 ... 5
    • Replies: 47
    • Views: 2,869
    09-01-21 05:39 pm Go to last post
  9. Can't get into the game

    I have been trying to get into the game for two days now and there's been no reply from tech support. I've cleared the cache, deleted the cookies and...

    Started by TheGhostF14, 08-19-21 10:26 am
    • Replies: 4
    • Views: 289
    08-20-21 03:36 pm Go to last post
  10. Mail

    I can't send mail since new launch. I can't fill in subject area. Send arrow not lit. I can only place cursor in letter portion. Any help, Thanks

    Started by WitchDrX, 08-12-21 04:39 pm
    can't send mail, mail
    • Replies: 0
    • Views: 184
    08-12-21 04:39 pm Go to last post
  11. Unhappy server down?

    I got booted from the game 2 hours ago, when I try to relog the website throws a connection error. as in the server crashed.

    Started by Jaquilynne, 08-03-21 07:52 pm
    • Replies: 7
    • Views: 360
    08-03-21 11:55 pm Go to last post
  12. trying to buy gems

    I have tried to buy gems all morning and I keep getting an error code 3032 and will not let me buy the gems. Can anyone tell me what the problem is?

    Started by FarmerBob1963, 07-29-21 04:12 am
    • Replies: 1
    • Views: 211
    07-29-21 05:20 am Go to last post
  13. Unhappy Help Pls! My account disappeared and I could not contact the tech support team

    Dear Dev: I came back after seven years, but my old account was gone (while the character is still in the game). I am pretty sure I used this...

    Started by VictoriaW, 07-21-21 05:27 am
    • Replies: 3
    • Views: 407
    07-23-21 06:43 am Go to last post
  14. U Play down

    Can't get game to even load. Says U Play is down, try again later

    Started by IrishBSMC, 07-22-21 12:09 am
    • Replies: 0
    • Views: 166
    07-22-21 12:09 am Go to last post
  15. Game Update

    Finally a new update, I am not a keen fan of the 2000's retro look and response, is there an option to get it to look modern. Sorry guys, but very...

    Started by IamPlayer, 07-20-21 09:22 pm
    • Replies: 0
    • Views: 180
    07-20-21 09:22 pm Go to last post
  16. Question oddity from unity

    As can be seen in the cropped to what is needed attached screenshot. event storehouse showing it can be upgraded. yet open the storehouse and it is...

    Started by Jaquilynne, 07-20-21 05:14 pm
    • Replies: 0
    • Views: 221
    07-20-21 05:14 pm Go to last post
  17. Exclamation unity crashing.

    An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: RuntimeError: index out...

    Started by Jaquilynne, 07-20-21 02:40 am
    2 Pages
    1 2
    • Replies: 11
    • Views: 762
    07-20-21 12:14 pm Go to last post
  18. Help!!!

    Can anyone show me how to correct this broken image on the main page of thesettlersonline?

    Started by Kagehisa, 07-09-21 05:08 pm
    • Replies: 2
    • Views: 406
    07-12-21 03:03 pm Go to last post
  19. Do we have to merge from facebook login

    Do we have to merge from facebook login. will it work after unity is released.

    Started by AnklBiter, 03-18-21 01:28 pm
    • Replies: 9
    • Views: 1,779
    06-18-21 01:52 pm Go to last post
  20. Missing gems delivery

    I'm not sure for how long your support tickets have been malfunctioning, but I started a ticket several months ago about some gems that I paid for...

    Started by Harry_Hugorm, 06-14-21 06:31 am
    • Replies: 1
    • Views: 296
    06-15-21 02:54 am Go to last post

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