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Easter Bunny Assistant not clearing in Achievement Log
Yesterday morning (Apr 3) I finished the Quest Chain "Easter Bunny's Assistant". At this point all sub-quests disappeared from the Quest Log and I received the loot for said achievement. However, it has never been marked off in my achievement log. If it was just this one quest that failed, I could compensate with one of the other quests. However, the "Easter Maniac" achievement requires all four of the timed quests to be completed. "Easter Maniac" will also fail if I can not get this problem with "Easter Bunny's Assistant" resolved. This will prevent me from being able to get to Level 6 on the Easter building.
I usually use the stand alone client to play the game. I logged out, closed the client and restarted.. with no results. I tried to start the game in an actual browser. The achievement still has not been cleared.
The most frustrating part about this is that trying to contact support through the webmail form results in the conversation disappearing into some mystic black hole. Five years ago I used to be able to get responses from an actual person. The past couple of years now, every support request I submit ends up auto-closing after days of no response from support personell. I get an initial canned, form requesting a screenshot. I take a screenshot with an application called Greenshots which takes a small jpg of the desktop. I press reply to the canned message in Yahoo webmail and attach requested screenshots and press send/reply. At this point, I will never hear from anyone ever again and the ticket will eventually auto-close due to inactivity.
I would be absolutely thrilled to get some sort of... ANY sort of response from a support person. Instead I'm watching as the clock ticks down to this ticket getting closed from inactivity... just like the five or six others I've tried to open within the past few years. It really seems to me that there is something very broken between the Yahoo Conversations in my webmail and the BB Support system. Isn't there anyway I can get in touch with an actual real person about this?
PS.
Also, this link in the canned message is no longer a valid webpage. It generates a 404 error. --> "Could you please send in a screenshot of this issue? If you are not familiar with how to take a screenshot on your machine, please visit: take-a-screenshot.org."