Chat and Conduct Rules Explained
While the Code of Conduct covers all of the forum and chat rules, the community has requested a more specific description of what conduct generally is and is not allowed. We cannot foresee all possible circumstances; therefore, this list is not comprehensive and can be edited for clarifications or additions at any time. If you are unclear about the rules the best course of action is to submit a support ticket or send a private message to the community manager on the forums. The Code of Conduct is the standing agreement between the player and staff, this post serves to explain and clarify the rules. Should there be a discrepancy between the two, the Code of Conduct will be the ruling document.
The Settlers Online is a PEGI 7+ rated game.
PEGI 7+ is a rating established by Pan European Game Information. It is similar to an ESRB rating of E 10+. The game can contain mild cartoon violence. It cannot contain gambling, coarse language, or even mild sexual references.
All the rules outlined below are also valid in their entirety for the chat room and any message systems in the game.
Table of Contents
Netiquette
Chat and Forum Topics
Moderation and Support
Cheat, Hacks, and Scams, Oh My!
Trade
User-Generated Contests
Individual Cases