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Hello ... why do they wont let me log in my sn is Deafia ???? thank you John Bohannon my email is Deafia_2000@yahoo.com
i dont want lost all my work i want to back !!
this is Deafia .. want to play now please dont lose all my work on it i dont wait 48 hours !!!!!
this is Deafia email Deafia_2000@yahoo.com I dont want to wait 48 hrs .... lost all my game what happen and i want to back my game work they said not complete reg ?????????????????????????????????????????????????? ???????????????? i play for 1 week and 1day Hellllllllllllllllllllllllllllllllllllllllllllllll llllllllllllllllllllllllllllllllllllllllllllllllll llllllllllllllllllllllllllllllllllllllllllllllllll lllloooooooooooooooooooooooooooooooooooooooooooooo ooooooo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Deafia, go to this link: http://www.castleempireonline.com/en/help-and-support
then click on "contact form" that will open the form for you to contact support. Let them know that you have a problem with your account. They usually get back to people very quickly.
See you in game,
ShuttlePilot
Shouldn't this "Official" thread be a sticky and locked?
my game is shown a white page?
I can log in fine but after playing for a min or two it makes me refresh the screen because of lose of connection i have no issues playing games on my xbox or my comp whats goin on an how do i fix
hi i am playing since couple of day and i am trying to see everyone in my alliance and friend, i ca see the arrow on left but not the one on right please i need help ty
it wont even let me submit anything to even let you all know what is even going on.. :(
I think some people may be interested in hearing about my recent experience with customer support. I received responses to my multiple tickets and emails 6 days after they responded to them. That is to say i received responses in my inbox yesterday that where dated as received yesterday but dated as being sent 6 days before that. so they have a problem in responding to tickets, why they havent talked about this i dont know
A friend of mine named Champ1616 was scammed out of 800 gold coins by Wenthall. Wenthall and Champ made a deal for 3200 gold coins for 2 silos. Champ sent 800 GC for the first trade and Wenthall didn't send the silo right off, so champ was going to sent the other 800 and get the first silo.. Well Wenthall wouldn't respond after the first trade. How do you turn in a scammer?
so does that mean that the game is now kaput?Quote:
Originally Posted by immaduck
This game does not have phone support. If you would like to contact our support team, please send in a ticket using the instructions at the start of this thread.Quote:
Originally Posted by immaduck
Everyone just needs to be patient instead of sending in tickets & whining about the recent server crash, you are just wasting your time & the employees time needed to go through the huge amount of complaints they would be receiving.
We already know the server is down until further notice so why go on & on about it in the manner so many are because it is pointless.
IMO meesherbeans is doing the best she can under the circumstances & she does not deserve the abuse she now has to deal with from players, cut her some slack as none of the problems are her fault.
Did you know the Servers down.....How do I log in........Servers Down WTF......Please Help cant loginQuote:
Originally Posted by FieryEmber
Just look at the main website page, it says soQuote:
Originally Posted by TheSource
I have no issue with the server being down for a long time as long as some reasonable form of compensation is offered. A good amount of gems, enough to buy the resources needed to re- build the mines at least for those who have spent money on gems in the past. I for one have spent close to 130 in a few months if not more and now some of that is being wasted. I would think that a hefty donation of something that costs nothing to give yet costs plenty to buy would be a reasonable solution to many peoples anger towards this. As a business owner myself, I understand that stuff happens but that it is my responsibility to my customers to make up for it if it concerns me, my fault directly or not.
we all need new hobbies just for the weekend. let me brainstorm a bit. I can't think of something new at the moment
hogy lehet szintett lépni barbárok foglalása nélkül?
Zeusz
I have sent numerous tickets in for the last 6 months and have not seen a reply to a single one of them. I am out $100.00 worth of gems plus other items in this last go around. Am I being ignored or what? .This is Very AGGRAVATING!!!!!!!! I would like to know what is going on??? are you ripping people off?
i purshused 20 dollars worth of gem n i did not get them. please contact me evansjohnny02@gmail.com
Please follow the instructions displayed in the first post of this thread to contact us. Payment issues may require us to ask for sensitive information.Quote:
Originally Posted by beast_577
You should NEVER give out your email in a public forum!!!
I wont to deactivate my account i can't get on the usa server i want it closed now this is it I have been waiting for 4 days and still cant get on the web site and was was claimed to be my end. but it isn't I know what i am talking about when i say server 404 isn't my end
I build computers and i am a wear of if it was my end ............ and all i get is being ignored.... that isn't how u handle things....
please help me! i somehow have lost everything below my star menu! i also have an adventure missing from star menu! i dont have the chat bar below chatrooms either what do i do? please help! i cant chat with my guild to get help and am waiting for email from senior play to advise me!
Every time I log into the game, The Quest arrow is ALWAYS blinking. It's saying for me to "claim reward" on The Defeat my First Bandit Camp; which I have done over a year ago. Please make it stop? Thank you! *by the way, my computer is new & updated, so please don't make it my fault* Everything else is working fine.
BB_Arad,
Thanks for this. I'll bm for others who might want to know.