like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help
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like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help
Go to your email account, open the new email regarding this game, activate your account.
i did activate my account still when i click the blue play now button it sends me to the homepage
Is there a tab on the home page saying something about a beta key? If there is you need to reenter it, otherwise you should be good. You also need flash to play the game.
well when i click the tab on homepage it says beta key already actavaited and i do have flash
Contact costumer support then.
I'd like to mention that I'm having this issue as well. I was playing fine earlier, but am now playing on a different computer.
I'm going to contact support but I figure if enough people have this issue, posting the fix would be beneficial. So I'll update if/when that happens.
Or if OP has solved the issue, he can help me (and others) out.
Is anyone else having this issue? We are currently looking into the problem.
Ok to resolve this issue there is couple of things you can try(that we have seen to work).
-log out of the game, clear cookies and cache files, update flash to newest version. Then log back into the game and click play button.
-Try on another browser support browsers (IE, Firefox, Chrome), also make sure you have the latest updates for your browser.
are you guys still sending out beta keys or are you finished with that cause i havent see one and signed a bit ago.
It's working today after doing nothing.
Yesterday I tried all four major browsers, with updates. I updated flash for all of them, and restarted my computer, etc.... nothing.
Today it just seems to be working out of nowhere.
The bug had been reported. Perhaps it was fixed overnight! Glad you are back to playing.
Quote:
Originally Posted by Mystic