I got the code from the email and submitted it. It showed the lumberjack guy meaning it was loading but it was taking forever. I clicked play now and nothing happened.
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I got the code from the email and submitted it. It showed the lumberjack guy meaning it was loading but it was taking forever. I clicked play now and nothing happened.
Ditto. I'm on day 2 of watching the lil worker on the code entry page.
When this happens, try refreshing the page. If that doesn't work, try manually entering the code. Finally if all else fails, try in Firefox. We have reports of a couple of people having this problem on Safari and Google Chrome. It can also occur if you copy and paste the keys. We are trying to get to the bottom of it, but until then try the tips above. Let me know what happens!
Ok, typing the code in manually did the trick. I was copy/pasting before. This is in Chrome for the record :)
Thanks!
Also clear your cookies and cache.