Just got booted while buff two different friends so neither got all their intended buffs, their loss oh well. because I was too lazy to log back on to them:)
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Just got booted while buff two different friends so neither got all their intended buffs, their loss oh well. because I was too lazy to log back on to them:)
I can understand timing a player out if they are idle for 30 minutes, but not while active and playing. I was in the middle of a battle and I was timed out. I would say this must be a bug!
I made the original post the first time it happened.
Since then I have had times of staying logged in , while playing, for hours with no issue.
I have also been logged off literally in the midst of moving the mouse around.
Its a regular occurrence, though I can see no rhyme or reason.
yes , i get booted while active and it says i idle
Been timed out only a couple of times. Screen in foreground. But I hadn't done anything for maybe 15 minutes. Was waiting for my Geo to find an iron deposit.
Is this problem going to be fixed? I am getting timed out at times right in the middle of mail or in whisper, I am even getting timed out 20-30 minutes after logging on.
It happens 4 to 6 times a day. Quite often within a few minutes right after I have opened the website and logged in. Just now it said it had a "server call failure" within the first two minutes of new play. I hadn't even had the browser open or logged in for about two hours before that.
Thanks everyone for reporting this. I have sent in the bug report and will hopefully hear back soon.
GrayWolf, thanks specifically for making a log, I am sure it will prove to be very helpful!
Keep the reports coming guys!
I've noticed that everytime that I time out, there is also an error displayed in the upper left indicating that a server call failed.
I didn't see any errors being logged, but I'm sure I could get an actual error log using some debug tools if it is needed.
I am constantly timed out, usually every 2 hours or so and this is while active. The ones I really hate are the ones where you time out just after launching an attack, especially if you're watching closely due to possible aggro camps. It can get very costly in a blink of an eye. I have logged in, loaded, and then timed out 5 minutes later as well and its happened a few times. So its not just a timed event but also randomly occurring.
I find it very hard to be a happy camper when this log off thing keeps happening. I just got kicked in the middle of a battle. (which I lost to Chuck et al. - again) This whole thing is very inconsistant. Sometimes only 10-15 minutes after log on. Other times goes for 2 hours or more. Frankly it is driving me a little crazy. I sure hope you can get it fixed quickly.
It happens during active play.
It has also happened on several occasions within the first few minutes of logging on and starting to play.
Yes, about once every 2-3 hours, I think.
I'm always timed out wile in game some days more frequent then others.
time out during setting up the trading @@a
This happens quite frequently.
Lately, it seems to occur shortly after becoming active again after having left the game sitting in the background for a long time. That is, I'll come back to the game to find that I had not been logged out when I thought I should have. But then, shortly after starting to actively play again, it will log me out.
I notice this same thing. I also have noticed that when i am typing too fast and don't wait 5 seconds i will frequently time out. Another time that seems pretty frequent is when destroying depleted fields and wells. While it seems somewhat unpredictable i do find a slight pattern in these circumstances.
Happens to me all the time everytime I play, whether I'm just sitting watching or interfaceing with the program.
It does happen quite often, it is quite frustrating in fact. Sometimes within minutes of logging in it will log out. I am hoping that there will be some fix for this.
We are definitely looking into this problem. Thank you everyone for all of the feedback!
I get timed out continually; whether actively playing or just sitting watching the wheat grow.
To make it worse, now we have to to input more to get back in.
I love the game, but this timing out thing... is getting old.
Agreed, first day I've played and been logged out five times.
To me the most annoying thing is that you have enter username and password again - unless someone knows how to solve that ?
its happened to me twice today and almost at least once every day
I get logged out while I am active every day
We are still looking into this problem. I am sorry this bug is taking so long to troubleshoot. Hopefully we can get it fixed soon.
Today i decided to time my timeouts with a stop watch on my comp. I timed out every 3hrs on the dot, no matter if i was actively trading, talking, or sitting watching chat as i idle. Each time CEO tab was in the foreground and on the screen.
Same here: about 2-3 times a day...
What I do is to log out when I am ready to go afk or when I think it is about to kick me out. Then log back in right away for 3 hours. If it logs out while I am gone, then I can still read the last page of news for anything improtant that happened. By using this method I am hardly ever the victum of a log out while playing.
It's happens usually 8-9 times a week to me.
funny thing is...i can set my geologist to search for coal (4 hours) and come back and i'm still in but every day at least once it times me out while I am doing something in the game...building, chatting, trading...ect...
HIGHLY FRUSTRATING!!!
this is happening to me almost constantly(every couple of minutes) on my home pc(win7), but on my work pc(xp) yesterday it ran all day no problem. today on my laptop(xp) had no problem running the game for over an hour now.
I've timed out several times while active (maybe 5ish times) since I started playing the game.
I've also timed out while not active many times but there doesn't seem to be any set time. I've left the browser open overnight and still been logged in in the morning, other times I leave and come back in 20 minutes and it's timed out.
I normally get logged out while in the game. However, I am still able to play the game in some cases while in others the server call fails (as is stated by the error box that I get) thus kicking me out of the game. Sometimes I don't notice that I've been logged out until I try to go to the fora, but I can still play the game. It's kind of odd.
It is happening at least 2-3 times every day:
1. Chat box disappears;
2. Licenses aren't available after a building tear down. Need to log out/in to get the license.If I have a building either in que or waiting for resources, the available license will not be available until the building in que is completed;
3. Tonight, there is no trade box.
For most of Nov. I haven't been timing at all. But in this latest maintenance I've timed out badly during 'Stealing the Rich' Adventure.