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Happy Thanksgiving! November is a time for feasting, family, and a whole lot of Castle Empire! As a way of giving thanks to you, our players, the Castle Empire team would like to offer you some in-game gift baskets that you can either horde for yourself or shower upon lucky friends. Show that special friend that you are thankful for them with this feast fit for a king!
Check your email for your very own gift basket item code!
woohoo! very cool, nothing yet in my email,hopefully soon! Thank you!
Nothing yet.. can't wait!
Very cool... still haven't received anything yet tho...
check your junk box, mine was filtered. Do a search for emails sent from ubi.com
lol not hard to check my email... still nothing sent from ubi yet tho
Yeah!!, one basket
I still haven't gotten my email :(
Nothing here yet either, cant wait to see what it is though.
Seems like a lot of people haven't received it. I will check once I get into work tomorrow. Be sure to check your junk mail! I got mine at 4:38PM PST on the 24th. Also, if you just can't wait, send in a ticket to customer support.
When I put in a ticket it gave me a pop-up saying "undefined". Not sure it got through. Starting to think this is not worth it lol
have not received mine gift basket yet.
Hey guys,
Still tracking the problem, have you:
a) Validated your email address or b) Opted in to receive newsletters from Ubisoft when creating your Uplay account? or c) Both.
Let me know!
Katie
yes to both Kate
I did not receive my basket either, I know I'm able to receive Castle Empire emails from previous experience, and I checked my junk box. Sad Panda, hope they remedy this for all who were left out :(
dang i didnt get one either.................i do get letters though
Ya, not seeing anything, including from the spam folder. As a side note, I don't think the support ticket system works. I tried to get refunds on adventures from the strange bug a month or so ago, and still haven't gotten a response.
So this is what I found,
Most of us registered our emails when we started in closed beta, before forced UPlay integration. What seems to have happened, is that when we "merged" our uplay and CEO accounts, the email became "unregistered" again.
So, if you have merged your account, to be on the safe side, have the validation email sent to your email address again.
I haven't received gift basket either
Okay, I just validated my e-mail again. Now what?
Open a ticket with support and let them know you haven't received your free basket. Be sure to check the forum notifications (top-left), to see if you got a message from the GMs.Quote:
Originally Posted by Thea