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Access blocked
Your access to the game has been blocked for the following reason:
Your zone was automatically blocked.
Please contact the Support team.
???
I only purchased $50 gems, but you charge me twice! i cancel one transaction, then i account is ban?
the reason why that spend $50, cause i want to buy the building lincense to growing fast, but now i couldnt access my account, wasting my time and resource! who going to respond it?
Hello. I am not the support team. Perhaps you should contact them?
i did, i already file out the contact form, but didnt fixed the problem..
You need to contact payments and billing specifically and they can further look into the transaction.
where to contact payments and billing specifically?? they dont have phone number!
I have the same problem. I am unsure of why I am blocked, but it happened right after I disputed a double charge on my paypal account.
I think upon any disputes involving money involve a temporary account block. Not 100% sure but I think that might be the case.
i accidently opened two accounts when i changed my language from european english to american english. now am not being allowed in either world. how do i cancel my american english account so i can play on my original world in european english? thanks