Printable View
Post it here so BB will have an idea, btw i already filed a ticket but i think waiting for them to resolve that will take quite some time.
For starters here's what i want back:
27k xp from doing nords + loots (from nords), i still have the battle report to prove that i completed one earlier
and lastly my 8 generals that are still missing (5hrs and counting)
lost my patience which is hard for me to do seeing that i drive a school bus which requires loads of that. main lost items include 6 battle hard generalsidk for sure what else ive lost because of the rollbacks bisides 12 +hours of my wasted time hoping it got resolved
^^ That and about 25 baskets which is meh no biggie really. Im fortunate and just said screw it while keeping up with forums and all the problems going on. Tried my best not to do a dang thing while this nonsense was getting ugly.Quote:
Originally Posted by NOIDEA
A general and a traitors adv that went missing randomly. Had started it after all this began, was sitting idle with just my general MIA and then the adv disappeared - 6 hours ago now
ALso mysteriously had 3 copper mines deplete in record time as well. All 3 had 200ish ore in them and less than 2 hours they were gone.
I lost 100 coins and 400 marble, very small amount compared to everyone else but I am still at the beginning of the game.
I finished Outlaws today, received my 14020 xp which left me only 14770 to lvl up to 38 - because of this issue tonight 4/6/2012, not only did I lose the xp from Outlaws, but also the loot - the troops I was making, 200 recruits, 75 cav, 75 Longbowmen and 100 soldiers, 625 men that I cooked with BREAD, a 500 gold ore deposit AND my sanity! I don't typically complain when there is an issue with the game, but this time, I have lost way to much to just let it go.
Something needs to be done about this and soon, or castle empire will be losing a faithful and loyal player.
Please fix this as soon as possible! and I would really like to have the resources that I worked hard to get along with the experience points back.
Oh, and by the way, I am also still missing a BH General
Just some important trades. Oh and however many hours this incident had on my buildings with the rabbit foot's buffs.
I still have 1 normal general 1 hardened general missing, and with them 200 recruits and 146 longbow 32 xbow, darn it.
Lost 500 gold, 400 granite, 400 iron bars, a BH general, and 2 long treasure hunts with my scouts.
Pls get my troops back, especially the hardened general and 32 xbows, those took me a lot of time. No reason for me to keep playing if I lose those for good. I still have a Nords Adv open and 7 days left. That is how long I will wait....
Lost 4 generals with 200 soldiers/militia, 350 recruits, 200 cavalry. Luckily the adventure i popped was pirates instead of something better...
Lost a newly purchased savage scout, unknown number of deposit refills and the gems i used to purchase them. Right around 15-20 dollars worth of gems in total. 2 sons of the veldt adventures that i purchased from a player at 150gc each, for a total of 300 gc. 50 militia that were in training and the resources associated with them and the greater part of a stack of baskets that i used to buff some of my plots before the mishap.
Also, for some odd reason, after i returned to the game, after refreshing, it had initiated a sons of the veldt adventures that i already had and i never clicked it or had an opportunity to verify the start of the adventure, yet it took it from my inventory as well. i cancelled it. Already had plans to do adventures with friends this weekend and sons of the veldt wasn't one of them.
I'm not exactly sure what I lost. I had rabbit's foot buffed gold smelter, other buffed buildings, upgrades, many trades, new buildings, troops I tried to build 3 times, etc. Not sure if they actually used up resources and got reverted or if my resources got reverted, too. I'm hoping BB will be able to tell that.
According to BB_Katealyst, you need to file a request with support:
Quote:
Hey guys,
We are aware of the issue with generals and have brought it to the developers attention. If you have lost anything in the rollbacks, please contact Customer Support here: http://www.castleempireonline.com/en/help-and-support
Sorry for the issues lately, but know that we are doing our best to get to the bottom of them!
Kate
My generals came back from my adventure 6-9 hours after it ended. Unfortunately all the rewards (items and XP) have since been removed and I even lost the adventure. I also started upgrading my very first building to level 5 and it got reset but no mats were refunded. So far everything has been negative rollback. I somehow get reset to before I started upgrading buildings in terms of progress but the game doesn't rollback what I spent for upgrades or troops. I said in general chat I was out 4k gold coins worth of stuff (troops, adventure rewards, rebuilt many hundreds of troops with settler buffs, upgrade costs) and people were calling me lucky.
Since I keep seeing people lose stuff in chat I my best advice to anyone is to do nothing in this game for a few days and just build wheat fields and restock mines. No use building anything valuable with your resources.
finally got a reply from CEO support (BB_Mistapink) and they are now working on resolving the ticket I filed, so just hold your horses out there guys they will eventually resolve all our concerns! =)
Well for me that day 4/7/12 after completing the Old Friends Adv. I lost 3 battle hardened Generals and all there troops, the Generals finally returned a few days later.
At the same time I had onr Garrison transfer to a new location on my Island, the new location was chosen The Gen and all of his troope vanished, the garrison remains in the same place, General and Troops are still in transit somewhere as of 4/20/12. I have sent in 3 support tickets to date, so far I have received ZERO replys ffrom the support group. This General had with him 90 Militia and 110 Soldiers, bit loss.
customer service has told me they are talking over rewards that was the day after, which was what almost 2 weeks ago? Maybe they think we are distracted with the Easter Event, I will not forget, I demand my free pie! Wait what was that shiny thing over there, see yah later .....
Quote:
Originally Posted by USillyRabbit
same for me :(
it is soooooo slow :(