early maint lockout

me and the other guy im sharin an apartment w both play this game using th same computer. at 2:45am EST while he was on a message popped up reminding us about th sched maint, and he logged out to let me on cuz he knew i only needed a few more eggs to get another rabbit charm, and i culd easily trade for it in th 10 min i wuld have once i got logged in. at 2:48am EST i was unable to log into the server, kept getin kikd to the maint page. lockin people out earlier than th posted scheduled maint is NOT RIGHT. i sent in a support ticket about this, and i expect compensation. take th eggs i have and give me a rabbit charm