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OK, being an old player, I figure somehow New Math is involved in this situation:
I had 2 building licenses. I bought 10 more. Now, I show 12 building licenses. So far, so good. I build 6 buildings. Now I show 5 building licenses. This doesn't appear to be correct; however, I am old and may not completely understand 'New Math'.
And I am quite sure I didn't build anything else in the meantime.
Did you build any mines, if they must be built (not discovered like stone and marble), then they require a building license as well.
I have found that the building licenses get a little screwy when you get down to only a few left. They don't update right away. I've actually managed to build an extra building and get down to -1 licenses. Reloading your game should update to the correct count.
I do know they can update slowly. However, I was at 2 building licenses for about 2 weeks. My island is full, I am at level 38, so I don't need to build as often. Didn't build any mines. I just chalk it up to a glitch. Not a huge deal.
Best thing to do is chk and see how many licenses you are using in total up in bar, then count all your buildings/masons/mines(that dont have masons) and if totals are different I'd contact support. I'm sure everything is accurate, and you may have overlooked something, but if license is missing it would be a big deal to me. Especially because you purchased some with gems.