Would be nice if a game that you can play 24/7 would have a night shift person to feed the hamster that runs your pathetic servers. Game has been flaky all day and I can't login nor can several others.
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Would be nice if a game that you can play 24/7 would have a night shift person to feed the hamster that runs your pathetic servers. Game has been flaky all day and I can't login nor can several others.
Yep, I haven't been able to get on all day....
yah me either got in few times but couldnt do anything
hard lag... not playable.
BB is planning the next patch to fix this. For 25k gems, you can play on a stable server for 1 week. Would this shock anyone?
outrageous,
how do i get back my adventures?
you dont.....
The server is, and has been, up for me. Are you guys still having problems?
yep. trades wont go through or at best you can accept them at a rate of 1 per minute. Makes it very tough to play when I have traded for 80k wheat, 80k flour, and 160k water today and cant get it
Yes, BB_Katealyst I'm still having the same problem today (all week). I've sent sent tickets to support and BB_MrGrimm is working on the problem. This has been going on for the last couple of months for me (off/on). The messages I get for the server are: Server Zone Init Failed/Connection to Server Lost. Even after the bug to fix the running settler was fixed, he's still running on my island. The newest bug to pop up is the freeze. IE when shutting down buildings or moving items from the star menu to the mayor's house, the application will freeze (the timers on the buildings however continue to count down. I've tried running other browsers (goggle chrome/firefox to no avail. I'm running the current Flash Player (11.3.300.268) and switched back to 11.3.300.257. No change. I've delated cache, cookies, temp internet files on a daily basis. No change. I'm currently usuing internet exployer 9.0. I've been usuing this since I started playing the game. I had absolutely no problem in the tutorial stage and up through level 25. The problems for me started when the soccer tournament started and have not stopped. Are you playing off the same server as the rest of us?? It's been suggested by other players that the one server for the US can't handle the traffic. Is this true?? I'm sorry to say I'm getting to the point where I'm ready to quit and take my money elsewhere if this can't be resolved. Please help. Thank you very much. Have a great day!!
I had tons of trouble yesterday for pretty much the entire evening, but everything's been fine today. I have been in and out, but while I was on for a stretch some guildmates said they were kicked/had a big slowdown... but I didn't experience any of that. So maybe it's somewhat random? Or maybe there's some factor to it, like having an active adventure open? I dunno.
Lag the last few days, a gradual lag, then came last night. The evil lag monster took complete control and crashed everything for hours on end.
Restart to today, lag again, then yet another crash (this one on purpose), and here we are with apparently less lag for now.
Alright guys, thanks for the information! It has been passed up the chain in order to get it resolved. Please let me know if things get better (or worse).
I have been trying to get in all day but havent been able to. I login in and hit play but it just sits there on the loading screen and I have tried it on two different computers and 2 different internet connections
As compensation for last night not feeding the hamster event, i think you should hold a happy hour event, 50% off all gem packages :)
MEPH
Things are better nowQuote:
Originally Posted by BB_Katealyst
I was unable to log in (intermittently) for about 2 hours last night (maybe longer but I went to bed), starting at about 10:15 PM Pacific. Now, the general I had attacking when the problem started, is STUCK ATTACKING even though it has been nearly 24 hours. (This is just hitting a home island camp, not an adventure.) A note to Support about it got the following, completely UNSATISFACTORY response (aside from the greeting and sig, this is the whole message):Quote:
Originally Posted by BB_Katealyst
The development team is still working on the current server issues. Once the server issues have been resolved, if you are still experiencing this issue, please let us know. Submit screenshots with your reply. Thank you.
So.... I'm supposed to wait until whenever the server gets fixed, THEN resubmit if this probably very easy to fix issue is still happening? Instead of someone taking the few seconds it would probably take to just fix it?
Initially had issues with getting kicked out or map not loading when visiting others to buff. Since then, the game not loading since for several days now. Goes to Tip of the Day and stops.
OK, like I said, this has been several days ongoing now with no changes. Game will still not load and its frustrating. Mines that were newly deposited I can only hope are being buffed by guild members but everything else has no doubt been depleted.
I managed to get on for about 20 minutes today but that was at least an hour and a half ago and I was kicked and have been unable to get back on since then. been sitting on the load screen.
Quote:
Originally Posted by Junipero
I guess so. I've resubmitted the same problem for tickets at least 3 times now and I've been unable to log in for almost .... A WEEK. At some point I'm going to stop resubmitting tickets and just walk away do something else. Not by choice but if I cant log in....
It's pretty much the same as I posted in an earlier reply. "Server Zone Init Failed" is the message of the day so far. Can you please explain to me what happens to all the players who have left the game, but their islands are still active. Can this contribute to a server overload? I hope this gets resolved soon. It's a real drag when it happens all day, every day. Thanks BB_Katealyst.
Still cant login and this is the 3rd day in a row with trouble
programmers must be on vacation, most of the year. been 2 months since I have been able to log in
another day without being able to login. i am sure by now the 2 copper mines i was able to get up before I was kicked out the other days are depeleted or close to it. It would be nice to get in or at least have something on the main page about the server issues.
I can login but I have gone 8 days now with no chat which also means I can't trade.
Okay I don't know really what to say here, other then the obvious, I can log in, but can't get into the game.. It just wont load up.. :(
Hey guys,
If you are still having issues logging in, please contact Customer Support. They should be able to help you troubleshoot what is wrong with your account.
http://www.thesettlersonline.net/en/help-and-support
Thanks!
I really don't know what else to say about this issue other than what I have posted already BB_Katealyst. For over 2 months and counting I have had server problems, running settlers, and now freezes. I have sent numerous tickets to support for help. The only replies have been secret messages from BB_MrGrimm and his attempt at fixing the problem. The latest message from him was on 8/01/12, indicating that he has escalated this problem directly to the development team, and he's waiting to hear back from them. That was 8 days ago and counting. I think I've been pretty patient and understanding throughout this ordeal. The game isn't fun anymore, so I hope it's fixed soon. Thanks
I cant get into test server, been trying for 45 hours now.