server zone error

Yeah I have played only a week. Glad I haven't invested any money into the game yet. If I had, there would be a nice charge back from Visa for services not rendured or product not received. I would just skip the asking for a refund and just hit up my credit card company. I play a few other free to play games that I choose to PAY to play. This is by far the biggest disappointment I have ever seen. Great game, but the server downtime is killing it. Every game has maintenance periods, typically 3 or 4 hours a week. This game has been down more then it is up. Guess I will quit now and come back in a month or so when they work out the problems.

Today 06:23 pm #2
BB_meesherbeans
BB_meesherbeans is online now
Ubisoft Community Manager

Join Date
Sep 2012
Location
North Carolina
Posts
38
World
Zeus

Update (1:17pm EST)

A quick update for everyone. At this time, the Zeus server will not be coming back up today and there will be more information available tomorrow. We also would like to inform you (with our apologies) that there will be a rollback implemented. The scale of the rollback is not known at this time, but we want you to be aware that it will be happening. We know that it's frustrating to see progress reversed, and apologize for the inconvenience.

Thank you so much for your patience in this matter.

BB_meesherbeans
Community Manager
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jus figured i'd pass this along to a few threads

Im not really surprised by this...this is exactly what happened to Evony when it came out, once a company realizes that it can offer a game to the people and make more then the standard rate of buying 1 hardware version game (ie settlers7) then the management of this game becomes about the bottom line and nothing else...even after this event is fixed they will continue to try and balance between maximum profits, and the minimum ammount of tech support/customer service they can afford that will still get the majority of players to pay into the game

one gem pit costs 100 dollars...you do not get to keep the account, and at anytime they can ip ban you for ANY reason (even a made up one) the business model is set up to the effect that it works on a bell curve...if we offer X ammount of support and make Y ammount of money, they work X until they find the greatest gap between X and Y, and this is ALWAYS a substandard service of customer support and technical issues...quite frankly...I believe more then a "boycott" of this franchise is in order...this game was CLEARLY NOT READY to go live, many of these issues should have been hashed out in a player tested beta where no option to pay should have been allowed, but because the "bottom line" was too appetizing, they went ahead with it.

perhapse if...in unison...all players on the zues server demanded a refund of 50% of their total invested income into the game and not only agreed to boycott their franchise, but also used social media to effectively spread this dissatisfaction in UbiSoft, this would result in very bad PR for the company, and this negative PR would continue until UbiSoft agreed to refund 50% of total earned income from paying players...the refund, I believe, is in order because anytime you create a business, or a product, it must first be deemed "safe or ready for public use" this was clearly not the case in the instance of TSO...perhapse if, rather then just a slightly slower fiscal period next month, they lost money due to the massive ammounts of refunds they had to issue...perhapse they would actually hire more then 3 people to work on the entire server's tech issues...I can see this as the only viable option for players to take simply because TSO, as a business, will not change the way it treats the game or its players until they do not make money off of it...a nice fat negative in a financial report is the best way to do that when dealing with a group of people hiding behind the guise of a "company"

just my 2 cents, i was able to log on until approx 90 minutes ago, had no real issues like others are describing...that being said, next time i won't be so lucky so i choose to voice my opinion now.

hmm . I guess i'm not going to complain . Everyone has done it for me . I will say though , I can't get on the game .

Quote:

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Originally Posted by Kastro-Zombie

Well i hope you don't buy any gems today eventhough i'm sure the gem shop is working fine lol

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Naah i haven't lost any money on this game and never will. I refuse to spend money on what I call bait and switch games. If they advertise that it is free. I will never give them a dime for any of the perks. If the game is not worth playing without the perks then I just wont play. I don't like the drug dealer tactic they use. I find it insulting and refuse to give money to companies like this.

Quote:

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Originally Posted by KhalidaSehr

Naah i haven't lost any money on this game and never will. I refuse to spend money on what I call bait and switch games. If they advertise that it is free. I will never give them a dime for any of the perks. If the game is not worth playing without the perks then I just wont play. I don't like the drug dealer tactic they use. I find it insulting and refuse to give money to companies like this.

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Considering that the vast majority of games are moving towards F2P models (and, in some parts of the world, are exclusively F2P) means that you will be in an interesting position going forward. But hey, keep raging against the machine.

My gold chain is running alos...very upset about all this as i am wasting real money on getting stuff for upgrades and now i am stuck

What about a roll back for todays constant problems? i have contact my credit card company and they informed me that i can get a credit back for services not recieved...been playing this game 7 months and feeling like it's time to move on

only worry here is my gold chain is also running. plus all mines have crashed by now. We really need something good to happen after this week.
I'm thinking you should do what the TSO does. 30,000 gems for all active players

your "gold chain" is NOT running... read my lips: R-O-L-L-B-A-C-K......