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I sent in a ticket after the server crash about no being able to finish my adventure ... now the adventure has expired and I get a Server call failed everytime i load the game, I CANNOT PLAY AT ALL ...
UBISOFT YOU HAVE FAILED ... PLEASE FIX ASAP AND RESPOND TO MY TICKET ....
I understand you are frustrated, and we do apologize for that frustration, but pleas refrain from directly insulting people. Please check your spam filters to make sure that any response sent from our CS staff was not caught by them!
I Did not Insult you people ... I told the Truth ... AND NOTHING IN MY SPAM BOX (just a lame excuse on your part)Quote:
Originally Posted by BB_meesherbeans
I Have the same problem, I cannot play either. I agree UBISOFT HAS FAILED
(server zone crashed) whats up with that BB_meesherbeans
Community Manager going to get any answers any time soon about it or how long it will b like this ??
I had issue a ticket on my part for the same problem and they responded, "We are aware of the situation and we apologize" really that's it?
hehe.. this is why I don't pay for online games. I can't imagine how angry I'd be if I had Gems sitting that I'd paid for.
Total fail on support staff
The whole server is down YOU DONT NEED TO SEND IN A TICKET !!!! DUH
There are some free leaves that just fell off the tree outside... GO PLAY WITH THEM
Don't be Rude, This Thread was made long time ago. So stop being immature.Quote:
Originally Posted by Melicoy
I'm not blaming anyone. i just want the game back and a 50% gem sale would really be nice
Let's all ***** about UBI/BB but demand a sale so we can spend more money on their product. You all make no sense. You want compensated for what you perceive as a loss, but in reality you have lost nothing (most ppl in general, not all). People just love to complain, I know I do.Quote:
Originally Posted by Irish-Gangsta
the fact is you play online, sh*t happens. if you dont wanna deal with server crashes and what not go play a tabletop game like checkers, quit crying.
Agreed 100% you dont give them money for bad Service if this was real life and someone ripped you off in person would you ask please sir can I have another for 50% off... no you take them to court and sue there butts to the stone ages!Quote:
Originally Posted by Odesius
Yes, because we want to reward BB by giving them more money.Quote:
Originally Posted by Irish-Gangsta
I'm pretty sure BB moderators make absolutely no money...I looked into it and it seems like volunteer work...
the crashes are a paibn compensation would be nice but it happens with online gaming stop complaining and get over it you know this game rocks or you would not be here wanting it back if you cant handle it go play checkers or monopoly
You've lost nothing technically due to a roll back... except for time, progression and some fun being able to play during the downtime (in which case it would be NICE for BB to throw some bones to keep the impatient people with the game). It is like, if you bought a car last night and then you wake up today morning to find out that you've been taken back in time to yesterday morning. Of course now you don't have that car because still its the freakin morning! But you have all your money you intend to spend on the car... stop crying.
But that being said, BB operates this game on the lowest possible cost. It's a company and its goal is make money, not serve the best "free" game ever in a gold platter. So, you should never expect top tier devs or tech guys working on this game. The customer service make up for that gap by being very vague and crafty. That's how they operate and it's not gonna change. So, hang in there for a few days for them to figure out something. Or find another game.. or better yet, go oustide and enjoy sunshine or what is left of it (depending on your location).
Just got back from playing monopoly and it still isnt fixedQuote:
Originally Posted by locutus1220
Ha! I wouldn't mind Volunteering for work like this... As long as I can do this at home and whenever I have the free time too... But for coding and stuff... Ill keep that for the experts.Quote:
Originally Posted by WhiteGoblin
after thinking 3 seconds i take back my quote. No one should buy gems from this point on. I had too much Brew yesterday. I'm just now getting back to realityQuote:
Originally Posted by Irish-Gangsta
Thank goodness no one should support this no support game!Quote:
Originally Posted by Irish-Gangsta
I kinda like the idea of the hamster in the wheel concept. Perhaps they died and they need to train more of them.
use rabbits instead of hamsters; they are more durable
dusting off the PS3 & xbox
http://digitalchaosdoctor.com/wp-con...r2-300x234.jpg
I'll recommand you not to use the word "frustrated" so many times, Some people may b offended by your language. I saw this word coming from you at least 10 times now. Soft skills will go a long way.
hope the game will be back up soon...i will keep trying to login.
'Server Zone crashed' box keeps popping up as it's about to log in. Haven't been able to log in for days now. No info. about what's really going on with a lot of accounts. Were they permanently lost?
*Player sends in ticket*Quote:
Originally Posted by stormage
*Time passes*
*Finally a message is posted*
"The frustrating frustration thats currently frustrating you must be, in itself , very frustrating. Know that we understand your frustration."
*sound of giggling near-silently*
U mad bro?
lol if you percieve things this way you will infuriate yourself quickly. Its a free game pre - beta with pay to play option. Dont buy more gems until it runs at a level satisfactory to your expectation , ask for gems back that are rolled back and if they dont come , you have the option to send in a refund request to your credit card company or bank before 21 days elapse. Be fore-warned many games freeze the accounts of people who do this , right or wrong. I havent heard fo this happening here and certianly a customer would be justified to do it but who knows what the consequences would be so before you take that final step , be prepared to walk away.
Otherwise your only other option is to calm down and wait for them to fix it. It may not be easy and take them a while , it may not be fixable at all (I really would hope not) , or it may be solved in the next couple days.
For my part , Im going to be patient. At least I can login even if I cant start an advent or get renumeration for lost advents and loot yet. I feel soory for those of you that cant even login , but again , there are only so many options here. Find some patience , occupy your time and check back if you want to see what the problem is / play again.
Oh and just LoL
Quote:
Originally Posted by Irish-Gangsta
Considering the amount of players in chat clamoring for a gem sale. BB will be just fine even if we all walk away.
I'm going to Gamestop and buying a truckload of games. It's gonna take a lot of games to keep my attention away from the mess this game created. :(
http://www.walmart.com/i/if/mktg/ema...05_330x125.gif
Just make sure you don't buy any Ubisoft games IG. they might have to rollback your saved progress.
Give them time.
You are not the only one with the issue.
They are busting butts to get it sorted for you lot.
I have played here 14 months and Support has always done their best.
They are being inundated with tickets. Especially multiples from people.
Patience is the watchword here.
Quote:
Originally Posted by Redneck14