What happened?

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10-06-12 07:15 am
elp0p0

Still that does not justify the lack of transparence (without giving all details) on what's hapenning. Who cares how complex the situation is. There is a situation and it can be communicated to some degree.
10-06-12 07:16 am
Ugiebear

French computer technicians please put down the baggete and the bottle of french wine and get busy!
10-06-12 07:19 am
Troll-Phu

they are all sitting in a beer garden in munchen celebrating Octoberfest so they will be too drunk to fix anything look at thier twitter page they posted a pic of the beer they are drinking and laughing at us
10-06-12 07:23 am
Ugiebear

This makes the ugiebear very unhappy!
10-06-12 08:22 am
Tamm

Quote:

Originally Posted by GFM2012

they are all sitting in a beer garden in munchen celebrating Octoberfest so they will be too drunk to fix anything look at thier twitter page they posted a pic of the beer they are drinking and laughing at us

this one i believe hehe
10-06-12 08:30 am
EpsilonSilver

Quote:

Originally Posted by YanusMungus

Customer relations needs to take a good look at their procedures. This is not the first time either, this is at least the 3rd time we have had issues with little to no status provided. Come on guys, talk to us, tell us whats going on, you never know, we might even sympathize rather than feel excluded and in the dark.

If they told us what was wrong the forums would fill up with all the answers and solutions to the problem.

The problem there being that 99% of the posts would be wrong.
10-06-12 08:30 am
Silverlight

LOL.... Oktoberfest ended yesterday so maybe they ALL are back with huge hangovers getting more of a headache than planned. LOL
10-06-12 08:31 am
laurawho7

Quote:

Originally Posted by DJ24

I need my Settlers kick...missing it alot...it gets me through my slow times after work....I play while watching tv...I even read a book while the game is on...I like it so much that I buy gems to feed my addiction...but I am content to wait until they fix the problems...hopefully it will not take too much longer...

"The Zeus server is going to be taken down for maintenance due to the log-in problems some users are experiencing. When the server does come back online, it will have been rolled back. We understand that having progression reversed is not ideal, and will be looking into helping our players recoup from this. It may take some time for us to do a proper investigation, but rest assured that we do plan on doing our best to rectify these issues.

Unfortunately there is no time table for when the server will come back online, but we will be updating everyone as we receive more information. We truly apologize for the inconvenience. We understand that everyone wants to know exactly when and what will be done, but please refrain from sending in support tickets asking for specifics. Instead, for up to date information on this issue"

Miss chatting with you DJ :( Send me an email....
10-06-12 10:11 am
Gaogan

Quote:

Originally Posted by EpsilonSilver

If they told us what was wrong the forums would fill up with all the answers and solutions to the problem.

The problem there being that 99% of the posts would be wrong.

So what?

At least we wouldn't feel like we were being lied to.
10-06-12 02:50 pm
vandergoose

**** you ubi.

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