12-6:25pm(cst) : Blank blue screen after patch notice

Printable View

10-07-12 03:52 pm
ThePhalcon

Login issue began 10/7/12-6:25pm(cst) : Blank blue screen after patch notice

I have been playing trouble free since the server was resumed on 10/6/12, I just started a Horseback adventure and was trying to send armies, but they would not go, so I refreshed and now I cannot get into the game. I am just getting a blank blue screen when I click "ok" on the patch update popup. I have tried multiple browsers clearing cache and cookies. The issues that you folks seem to have are so here and there and everywhere I don't even see how you can begin to debug all the issues you are having. Please help and note the attached screenshots.

After Loading Screen
http://thephalcon.webs.com/photos/Sc...in%20Issue.bmp
After Clicking "OK" on Popup
http://thephalcon.webs.com/photos/Sc...20Issuept2.bmp
10-07-12 05:31 pm
Deadlit

Having same exact issue. have tried other browsers, cleared caches of browsers and flash, made sure all is updated.
During one refresh my game did come up, but went right into a Server Zone Crash and was gone. Roll Backs... good times. Good Times.
10-07-12 05:35 pm
Deadlit

Actually I get 2 versions of this issue

Occassionally this...
http://forum.thesettlersonline.net/a...9&d=1349641435

Occassionally new and improved...
http://forum.thesettlersonline.net/a...0&d=1349641912
10-08-12 08:45 am
meesherbeans01

Hello there! Could you guys please give any more detailed information as to how you're receiving this error? (Do you log in from Facebook, the website, what browsers have you tried, has it stopped, etc.)
10-08-12 09:21 am
Titanxxviii

It's the same as the adventure bug when you try to visit the island or friends and get kicked from the server with the following actions, SERVER CALL FAILED at the top left of the screen and a small box that pops up saying the SERVER ZONE CRASHED. THIS ALL HAPPENS AT THE LOG IN QUEUE. I use the same browser as I've used before and the one that works for Ares and the Test server. I "sign in" via Uplay and have tried numerous browsers as well as constantly clearing cookies, cache, etc. This problem is specific to the Zeus server. I've explained this over and over on the MB and support tickets. THE ORIGIN OF THIS PROBLEM IS ON YOUR END, BB. If you've actually read this far and are able to retain any of it, please unban my chat on the ARES server under the player name, Titanxxviii_. AT LEAST THIS IS SOMETHING YOU MIGHT ACTUALLY BE ABLE TO RESOLVE?
10-08-12 03:25 pm
Deadlit

Quote:

Originally Posted by BB_meesherbeans

Hello there! Could you guys please give any more detailed information as to how you're receiving this error? (Do you log in from Facebook, the website, what browsers have you tried, has it stopped, etc.)

I login to the website directly. regularly use IE have tried Chrome, Firefox and Opera and also a different computer (laptop) and its the same... following Log In page, Splash Page and Loading and Intializing Log In Queue I get a blank or semi blank game screen. I am still having the same issue.
10-08-12 04:58 pm
ThePhalcon

Quote:

Originally Posted by BB_meesherbeans

Hello there! Could you guys please give any more detailed information as to how you're receiving this error? (Do you log in from Facebook, the website, what browsers have you tried, has it stopped, etc.)

I am logging in through the Facebook login. 3 Hours after my original post I tried to log back in and now it says I am banned.
Access blocked

Your access to the game has been blocked for the following reason:
Your zone was automatically blocked.
Please contact the Support team.

What does it mean my zone was automatically blocked?