[Ubi Official] New Trade System Feedback

1) Filtering is completely broken, or too aggressive. Here's a simple thing your QA guys should have done already.
1- Open the trade with ALL filters checked, take note of how many pages you can scroll through, right now it is 15 for me.
2- uncheck all filters except basic items and click refresh, right now I only ever see 1 page of basic items
3- move to the next resource filter and check it and uncheck all of the others, hit refresh, as I move down the filter list I currently see 1 page for basic, intermediate, advanced, expert, adventures, buffs, and special.
4- so the math, with all filters checked I have 15 pages, in going through each filter individually I end up seeing only 7 pages... where did the other 8 pages of trades go?

2) Columnar sorting - you threw away columnar sorting, that is critical. Evaluating all trades of the same type is must easier to do when you can look at all of them as a group, it is easy to spot outliers as well as to just get a sense for the value of a given item. Right now you have jump around from one resource type to the next or use the filtering which is too aggressive or outright broken (see above). There is some kind of sorting but it is incredibly unhelpful/not even useful. Try ordering by the name of the resource and forget trying to get tricky with the quantities because your current attempt at this makes the sorting terrible. Ascending/Descending doesn't work, I've sort of seen it work once, but well it is bad, your old sorting was WAY better. Any sort takes you back to page 1.

3) Trade notifications- there are none, and I don't see them in the history tab. There is no feedback mechanism to the players that anything is happening, this is called human factors engineering, hire someone better than the person you have now, or listen to that guy.

4) Free slots? - when you post your first trade it says 1/4 free slots, after you post that trade and go back to post a second trade because the GUI said you have 4 free slots, the next slot costs 3gc and the next 6gc, where did the other 3 "free slots" go? and how do I use them? Again human factors engineering, you guys are trying to communicate something and I as a user of the interface have nfc what you are doing/tell me.

5) Search - lol you are executing a wildcard search of the traders name, the selling item, and the buying item. I searched for b, many trades were horseback, crossbow, Baskets, and then I arrived at a trade of 89 Iron swords for 9900 water from barogna. Why would you include players names? I'm not interested in trading for names, all we care about are the resources, it seems like the search needs to be modified to evaluate only resources. It should probably just be focused on resource in the offering column. In any case the search needs a little help it isn't clear what it is doing for you.

6) Need to be able to see more results/resize the trade window - all the trades are squished into that little box. Which results in an awful lot of scroll wheel movements. The limited number of results/pagination makes it difficult get through all of the items in a timely manner. I don't have time to spend browsing stuff for hours on end. As a result my daily buying and selling has taken quite a hit.

7) anti new player - established players want to move large lots, so they will post them in large quantities, players sub 30 or so will be denied access to trade with anyone trading in large quantities because they won't have the resources or the storage to handle that kind of trading. When you are starting out you can do a lot of trading because there are tons of supply chain management conundrums, with this new system a lot of the trades won't be accessible to you, so they will be clutter and will make it take longer to find the trades you care about. Yes you can filter, but if you've read my previous points you'd realize that isn't that helpful.

8 too cluttered - there are 33 pages of things posted because they stay posted for 6 hours. Bring back the 10 minute timeout, so that there is less garbage to wade through. You could leave longer timers for the posts that people pay for, but in this case having so many trades is making the system unusable. You created a system that doesn't scale due to over crowding, so you need to prevent it from getting overloaded.

I am in a unique position, having just joined a guild LESS than 24 hrs ago, and I CANNOT trade with fellow guild member. I can trade with friends but not my guild

Just tried using the new trade system and it looks like you can only sort PAGE 1 - if you move onto Page 2, you lose the sort and when you try to resort again it throws you back to Page 1.

1) Filtering is completely broken, or too aggressive. Here's a simple thing your QA guys should have done already.
1- Open the trade with ALL filters checked, take note of how many pages you can scroll through, right now it is 15 for me.
2- uncheck all filters except basic items and click refresh, right now I only ever see 1 page of basic items
3- move to the next resource filter and check it and uncheck all of the others, hit refresh, as I move down the filter list I currently see 1 page for basic, intermediate, advanced, expert, adventures, buffs, and special.
4- so the math, with all filters checked I have 15 pages, in going through each filter individually I end up seeing only 7 pages... where did the other 8 pages of trades go?

2) Columnar sorting - you threw away columnar sorting, that is critical. Evaluating all trades of the same type is must easier to do when you can look at all of them as a group, it is easy to spot outliers as well as to just get a sense for the value of a given item. Right now you have jump around from one resource type to the next or use the filtering which is too aggressive or outright broken (see above). There is so kind of sorting but it is incredibly unhelpful/not even useful. Try ordering by the name of the resource and forget trying to get tricky with the quantities because your current attempt at this makes the sorting terrible. Ascending/Descending doesn't work, I've sort of seen it work once, but well it is bad, your old sorting was WAY better.

3) Trade notifications- there are none, and I don't see them in the history tab. There is no feedback mechanism to the players that anything is happening, this is called human factors engineering, hire someone better than the person you have now, or listen to that guy.

4) Free slots? - when you post your first trade it says 1/4 free slots, after you post that trade and go back to post a second trade because the GUI said you have 4 free slots, the next slot costs 3gc and the next 6gc, where did the other 3 "free slots" go? and how do I use them? Again human factors engineering, you guys are trying to communicate something and I as a user of the interface have nfc what you are doing/tell me.

5) Search - lol you are executing a wildcard search of the traders name, the selling item, and the buying item. I searched for b, many trades were horseback, crossbow, Baskets, and then I arrived at a trade of 89 Iron swords for 9900 water from barogna. Why would you include players names? I'm not interested in trading for names, all we care about are the resources, it seems like the search needs to be modified to evaluate only resources. It should probably just be focused on resource in the offering column. In any case the search needs a little help it isn't clear what it is doing for you.

6) Need to be able to see more results/resize the trade window - all the trades are squished into that little box. Which results in an awful lot of scroll wheel movements. The limited number of results/pagination makes it difficult get through all of the items in a timely manner. I don't have time to spend browsing stuff for hours on end. As a result my daily buying and selling has taken quite a hit.

With the new trade system in place I feel as though the ONLY reason I'm still playing this game is because I payed money into it. Even so, I feel that if this remains in place I'll end up leaving the game completely in less than a month's time. Very dissappointing. Typical corporate thinking and implementation. Take a game everyone loves and continue to change it to a point where everyone hates it and ultimately leaves.

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Originally Posted by Ticketpete

With the new trade system in place I feel as though the ONLY reason I'm still playing this game is because I payed money into it. Even so, I feel that if this remains in place I'll end up leaving the game completely in less than a month's time. Very dissappointing. Typical corporate thinking and implementation. Take a game everyone loves and continue to change it to a point where everyone hates it and ultimately leaves.

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Seriously? Are you truely unable to see how much better this trade system is over the old system?

Yes sure there are a few "bugs" that need to be ironed out... but overall the new system is amazing.

Earlier, I unloaded over 30k water, 30k flour, 20k wheat, and bought a few other things including a 500 gold deposit and I did all that in about 1 hr. It could have been quicker if I had have been faster, but I had just woke up and was taking my time. With the old system it would have taken all day to get that done and as a direct result I was almost always at my warehouse capacity because I just couldn't bother spending all day trading.

The new system is awesome. Plain and simple. If you think it hinders players at all you're either inept or just being stubborn.

AWESOME! OUTSTANDING! Now this I would count as compensation for the week roll back.

1. As stated previously, if I sort the trades by a certain column, keep the friggin' sort order when I go to page 2!!!!! There, got that out of my system.
2. One other thing that would be EXTREMELY helpful is the ability to have the trade window up and the inventory window up at the same time. I could do that when trading was a tab. Give one of the windows the ability to be pinned, like the building window.
3. The 24-hour issue isn't one. I agree it should go away but that's just based on others' comments.
4. The history tab should include any offers that I have initiated but were not accepted by any other players.
5. Let us treat the trade history like mail. Let us choose when to erase the trades or keep more than 20. I know this will increase server storage but you eliminated trade mail so that should offset the issue.
6. I don't see the purpose of the search field while you are creating an offer. It's just as fast to scroll down.
7. Sort numerically, not alphabetically. I.E. 1, 2, 3, 4, 5 not 1, 100, 2, 200, 3, 300, 4, 400, 5, 500. This has been an issue for a very long time.
8. If I'm going to pay gems for another trade offer or additional lots then those slots better be permanent!!! If they are only temporary then offer them for gold coins so coins can be worth something again.

That's all I have issues with for now.

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Originally Posted by Anax_Basileus

Seriously? Are you truly unable to see how much better this trade system is over the old system?
The new system is awesome. Plain and simple. If you think it hinders players at all you're either inept or just being stubborn.

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This is a classic example of people fearing change. this new trade system is NOTHING but positive. there are people complaining that the prices are all increasing on everything. to them i replay, it is now just an accurate representation of what the items are truly worth. this game is baised on a free market, so the market (every player) decides the price of things.


but, i think it is pritty clear that everyone is against the 24 hour portion of the update. that one is pritty annoying.

1. Free slot with up to 4 lots: this feature is not that obvious. Although it is a slider bar in the top center, it is easy to overlook. There is confusion in the concepts "lots" and trading "slots".

2. How long does a trade offer stay on?

3. The trade history remains blank even after I received trades or I canceled trades.

4. What is the difference between the extra trade slot using gems and that using coins.

will take some time. liked the old way.

Make Filter Easier To Select From

I would suggest that two buttons be provided in the filter categories;

"Select All"

"Select None"

This makes it easier and quicker to set your unique desires regarding what types of things you want to be shown instead of having to uncheck/check everything individually

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Originally Posted by Sanii

Make Filter Easier To Select From

I would suggest that two buttons be provided in the filter categories;

"Select All"

"Select None"

This makes it easier and quicker to set your unique desires regarding what types of things you want to be shown instead of having to uncheck/check everything individually

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I second this. Also, the 24hr trade timer with new friends is redunkulous, but oh well. As a whole, I like the new trade system. What used to take me at least a couple hours to acquire on the old trade tab, I got in 10-15minutes today.

The seperation between ppl who can make large trades and the ppl who just can't worked really well with trade and auction options......Please bring it back!

my trades never go away, they have been at 18m for like half an hr
and the pages needs to go, those my only complaints

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Originally Posted by Shivva

The seperation between ppl who can make large trades and the ppl who just can't worked really well with trade and auction options......Please bring it back!

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That is what the number of lots is for. I've been able to do small trades very successfully with this new system. It will just take time for people to get used to the new system.

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Originally Posted by mandydoll

I'm not one to complain, BUT... I do NOT like the new trade system. I have been playing on it for weeks now on the test server, and it really depletes the value of everything. When you take away a 400 stack, it makes no value on anything. For example: Why would anyone buy my water for 1 gold/ 400 water, when someone else will sell for 1 gold/ 1000 water? My opinion is: the ONLY way this can work is if we all take the responsibility and post fair trades.

24 hour waiting period is terrible! There is NO WAY this can work. EVERYBODY posts wtb/wts in global. Selling buffs, selling depos, etc. One cannot do this with a 24 hr waiting period. I'm not waiting 24 hrs to buy buffs from someone. period.

Anyway... We can still do everything we could do before, lootspots, auctions, private gem sales, etc... We just have to wait 24 hrs OR have a friends list A MILE LONG!!! (Which I do NOT want). This takes away all the fun in meeting new people on this game. I really enjoy posting in global and getting what I was asking for immediately. (when none of my friends have what I want). Now, I'm going to be constantly spamming my friends instead of global. = Annoying!!!

Sorry guys, I hate the new system. But I guess I'll get used to it, like everything else. Thank you, mandydoll

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I kind of agree, but i have my calculator out and just doing whatever i am selling divided by 400 and then multiplying the number i get by the most decent price per stack i can do...... seems to be working out alright..... but yeah it seeming alot of people are just throwing up outrageous numbers ..... seems alil STUPID about the 24/h friend requests too......

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Originally Posted by Lobengula

Just tried using the new trade system and it looks like you can only sort PAGE 1 - if you move onto Page 2, you lose the sort and when you try to resort again it throws you back to Page 1.

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Correct^ the sorting function is broken

Overall I like the new trade system.

Not only the market, but personal trades of 20k water in one offer. Priceless.

My only suggestions. Make the notifications easier to see. maybe a trade notification icon around the avatar like the e-mail one.
Open it and it tells you "Sold 1 lot of whatever trade"

History was not working for me. It only showed 2 completed trades out of 12 or so.

Free Slots should be relabeled as lots or something less confusing. It's not more slots, it's the ability to post the same trade up to 4x for free, or they can pay for up to 16 additional trades.

Like the others, The sort functions on multiple pages is not executed correctly. Do away with pages, keep the scroll.

The 24 hour wait.. Don't have an issue with. But I agree it makes selling loot spots a futile effort to those players that do sell them.

In closing, a vast improvement from the old system.

I highly dislike the new trade system, but with a few improvements, it could definitely be better.

1. The sorting needs to be fixed. It is extremely difficult to use this system when most of the time it will only sort page 1. For selling, this is a major problem because I can't even see what price items are currently going for. The cost column is much more prone to non-sorting than the offer column.

2. Without a limit on the size of an offer, it's insanely problematic to figure out the overall cost, or "deal" on a trade. When there was a stack size of 400, it was easy to choose the best deal. Now, we all need to have calculators on hand to try to figure out if 12540 water for 222 gold coins is a fair deal. With many of these types of deals available in trade, varying in quantity and price, you can see that shopping can be quite tedious.
If you insist on keeping the limit at unlimited, another column needs to be implemented- price per unit. This way, properly SORTED, you would immediately see the best deal. However, price per unit would end up being something like 0.00134 on some trades, so something like price per 100 units would be more practical.
(example: Sam posts 1000 water for 3gc. Price per unit (of 100 water) would be 0.3gc)

3. The history is glitching and needs fixing. But thank you for the notifications/news that a lot has sold.

The new system is going to take some time to get used to. Honestly, my biggest worry is that the already stressed game economy will collapse.

The 24 hour wait on trade with newly added friends... you can take that back. Yes, there were problems with auctions. However, there always problems with everything, isn't there? The auctions had more positives than negatives. It's a shame you had to implement a tactic to destroy something fun implemented by the players.

Kudos to finally fixing the 'currently online' dots for guild members.

~Rue

I quite like the new system. I think the 24 hour trading probation for newly added friends should be optional. It's fine to offer that protection (in fact, I might even like it for random friend requests), but please let us choose to override it if we'd like to.

Other than that, I've been able to do quite a bit of selling (and buying ;D) today and had a good time with it. It takes a bit more effort to calculate value, but the process of selling things takes less time overall, so it evens out. I love being able to put up a few trades and just let it go. Babysitting the game for 10+ minutes every time I put up a trade in the old system was one of the worst parts of the game for me.

My trade history has been working fine, but I know others have had trouble with it, so that's something to look into.

As for sorting the columns, one of my guildmates said to click the column header 3 times to get it to stay sorted while turning the pages. I have no idea why it would work that way, but it seemed to when I tried it.

Oh, and I think some people are confused about the times given - it's no longer a countdown, it now gives you the expiry time for the listing.

- I'd love to see a price/unit column (the user column is not that useful really)
- The history tab is not working
- Posted offers do not expire and their time does not decrease

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Originally Posted by Gata

- I'd love to see a price/unit column (the user column is not that useful really)
- The history tab is not working
- Posted offers do not expire and their time does not decrease

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Yeah I also think a price per unit column would be useful.

As for posted offers time... that isn't time remaining, that is the time the offer will expire at.

Example: offer time says 19:56

This means it will expire at 7:56pm EST. ;)

so if you post an offer right now... at 3:55pm EST... the offer will say it expires at 21:55 (9:55 pm EST which is 6 hrs from now). ;)

i like the new market, but there are still some bugs to be fixed such as history tab and sorting, filters have some complications sometimes too.
i would like to receive a pm informing when someone hits my trade, instead of just that warning on the news tab or history tab

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Originally Posted by Anax_Basileus

Yeah I also think a price per unit column would be useful.

As for posted offers time... that isn't time remaining, that is the time the offer will expire at.

Example: offer time says 19:56

This means it will expire at 7:56pm EST. ;)

so if you post an offer right now... at 3:55pm EST... the offer will say it expires at 21:55 (9:55 pm EST which is 6 hrs from now). ;)

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That is assuming that they are using EST for server time. They have been using PST. It would be helpful if they would tell us that small piece of information.

Really like the idea of any amount up to your total storehouse in trade. Let the free market determine the price and for those of you who cannot cope with that I am guessing you struggle in real life too. As for the 24 hour wait I do not understand the point. What is a good idea is players under lvl X (30 or 36) must wait 24 hours if you want and the higher lvl players can trade right away. This may hurt gem sellers tho and I would just remove it completely and just deal with the complainers and ban the cheaters after 5 complaints. Forget selling loot spots unless its in guild.

Things to ponder in a constructive manner:
1) If it costs 3 GC for a rented slot does that mean I can "buy" a permanent (reusable) slot for 9 Gems?
2) As a person who has suffered from a brain injury if I make a mistake how do I reverse it? Say buying 300 Steel Swords for 3000 GC because I misread the numbers.
3) As the most universal currency why isn't there a way to filter out purchase prices that involve gold? Or for that matter any filter of purchase prices?
4) Why can't I apply a negative search? (I want basic items but don't want oh lets say stones and pinewood lumber so i select basic items on the checklist and type in the search area -lumber -stone)
5) Why isn't it a little more obvious how to sell more than 1 stack of items at a time and why limit it to 4 stacks? (the old system was far superior in this as I list 40 tools for 40 gold coins and if I sold it 36 times I got 36 x 40 gold coins (not a real sale just an example))

6) 24 hour wait = a bunch of ripoff artists changing to an extended plan where they make the deals wait 24 hours get the big item and then log off.

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Originally Posted by LordDrache

That is assuming that they are using EST for server time. They have been using PST. It would be helpful if they would tell us that small piece of information.

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Well it's EST for me... dunno if that has anything to do with the fact I am in the Eastern time zone.

Just one problem with the new Trade: not all items are available to request from market when putting up a sale. Ex. Angel monument. Therefore it cannot be gifted to players who have been friends for less then 24 hours.

All rare items should be in the market window.

Only thing I can say negative about the new trade system is the History isn't working for me. Players need to chill on price values. 80% of the deals are super high for anyone

Like other reported. Bug/glitch or whatever u want to call it. I dunno if u suppose to receive a mail confirmation or not with the new trade system. I can confirmed that the trade go through w/o a notification or log on the history. trade was 750 copper ores for 4k fish.

New trade system is Awsome, dont listne to all the people saying that its not, and that they cant do this or that. they can, most people are eaither just too stupid to figure out how to use it, or want to complain for the sake of complaining.

also tho i have asked where to go to post comments on the chat moderation, the only answyer i get is that players asked for it. well how many players didnt ask for it? hmm? beacouse i know i didnt.

I think the HEAVY moderation on chat in global is too much, it’s drastically taking away from the entertainment value of this game. Since it is a browser game and is largely biased on social interaction.

Start an offical thread on chat moderation please.

I have an idea. Take it or leave it as you will. But once this new system gets settled and all the bugs are ironed out. How about upgrades for the trading house? More free slots, more stacks. Something along those lines.

SOLUTION: I am fine with the new trade system but only with the help of an add on. The way it is now will only invite huge amounts of complaints. The problem is that prices absolutly float every direction since the number of gold coins offered can be nearly any amount against a trade for a material good that can also be nearly any amount. There is no consistency for people to use as a reference point. People will try to use the old data of 400 which will quickly fade as less and less people use the old data.

The permanent solution IMHO is to have a simple line graph with the data received from the daily or weekly Trade Office. With a graph, players can immediately check whether they are paying too much or too little. The graph line would need to be calculated off of the same number of materials for every graph such as #gold coin/100 materials for consistency.

The quick fix solution is to place a default for now in the trade window for the amount of materials that will be auctioned eg. 400 (1000, 500, 100 etc) which will cause most trades to be offered at that default amount. Prices will gradually be adjusted off that baseline amount.

Skelton

You need to seperate the coin market from the resource market -- lumping them together is never going to work as the whole thing is way too complex to navigate.

You need to have the coin market with high bid / low ask / last trade info -- so people can go to the 'nominal' market price without all the extreme rip-off trades on both sides or extensive wasted time on research.

A free market is fine for private sales -- but the market should have some structure and some stability.

And roll-back this 24-hr friend trade cooldown --- stupid idea on every level.

The new trade system does not let me "shop" very easily. I am having problems with the sorting features (clicking on "cost" or "offer" above the results), and the search box results as well as the way the results change when I press to flip the page when there are more than one page of matching results to view.
I also do not understand the info that shows the number of results per catagory (advanced/expert/buildings/etc.) or it could be that it is not acurate when refining the sort/search.
Many times when I enter a search item, and only check one of the catagory boxes, it will show no items for trade/offer that match...
But-
If I check an additional box after that, (please read entire sentence) it will show those results-
And if I uncheck the second box, leaving the original box checked whereas I am asking it to show results of my first request, then it will show that there actually are items for trade/offer that match.
What I am saying is, it only shows matching results after I have checked and unchecked an additional box.

When there is more than one page of results and i sort the items by clicking on "offer" or "cost" at the top, the second page does not have the results sorted, thus I can only sort the first page. I am not sure if the second page contains any results from the first page since they are now mixed up, but I beleive that it does contain them.

Thank you for your interest and my appologies for any confusing phrases.

i find the new trade to confusing and not organize . on old one every thing was well organized but now when you switch pages its all a mess and when you try to organize it it jumps back to first page so now i having a hard time finding things

New trade system sucks - plain and simple. The UI sucks too

There is NO option to trade Motherly Love adventure. I do almost exclusivelly this short adventure and if I cannot buy it, there is no point for me staying around. I just hope this is a bugg of the new trade system.

Does your trade in the new trade system disappear, or it will stay there forever (until you log off, ofc)? When I post a trade, i.e. 5k coal for 70gc, I see there is time (2:05) in the time column, but it never collapses. Is it supposed to be like that or my UI is bugged?