Compensation for Zeus Crash

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10-11-12 07:35 pm
Knight_Conquerer

Compensation for Zeus Crash

Hello Ladies and Gentlemen,
Just a suggestion: when your server crashes for a few days, people can lose interest in the game really quick as their are nearly 10 other games besides TSO that can be played (Evony, Senatry, Forge of Empires, Castleville, Farmville, etc.). :mad:
Why not show your dedication to your players, both paying and those nonpaying by compensating us for continuing to play as well as those who are on the fence and about to leave for good. Here's an analogy: you go to a restaurant, but the food is wrong or the server takes forever, or something goes wrong. Usually in those cases, the manager comes over, apologizes, and discounts the meal for free. And then they give you a free dessert for the inconvenience. ;)
I am a relative nobody in this game, but if you were to send a TSO-wide message with a voucher code for 100-1000 gems to be redeemed within 96 hours, I think you would appropriately show that you care for it players and for the success of the game. :cool:

Just a suggestion,
Knight_Conqueror
10-11-12 10:34 pm
Crazy-Beard

agreed
10-11-12 11:06 pm
Thea

UbiSoft is going to compensate us. However there are some players that still cannot log on into Zeus, the moment they fix that problem is when we'll get some goodies for making a pathetic attempt at trying to be patient.

Try to carry on until then.
10-12-12 04:38 am
daleo2012

I'm definately having problems . can log on and play but can't chat or whisper..
10-12-12 08:07 am
Lynn28

I am still having issues from time to time, regardless of what program you use its just alot of errors
10-12-12 08:20 am
louis1982

the compensation has been released and it is simply amazing
10-12-12 10:47 am
zeusw

yes, please!
and when my internet is not working, or there is traffic on my way home and i miss out on time i could be playing please compensate me for that too...

give me a break all you whiny a**es out there big deal you couldent play a game for a few days and they rolled it back so you lost some of what you did

this game is free you lost nothing they owe you nothing!

stop crying about it and get on with your lives do you honestly expect to be just given free stuff when things dont work the way you want the too?

oh and you analogy is dumb, at a restaurant you still are paying some money even if you get a free drink or cheap price and the assumption is the next time you go you will be paying more money so relating that to this the only people who should get compensated are those that pay to buy gems every single time they log in and even then they only should be getting a 10% discount on one of their usual purchases
10-12-12 05:13 pm
Thoreau2

Quote:

Originally Posted by louis1982

the compensation has been released and it is simply amazing

Totally agree, thank you Ubisoft/BB/Devolopers you handled it right and it is appreciated!
10-20-12 01:42 pm
Dark_Winter

you should compensate us on Ares for having been invaded by Zeus players whining about not being able to play on Zeus LOL
10-20-12 04:37 pm
EpsilonSilver

You must be new.
The compensation did not cover the losses of those of us at very high levels.

Quote:

Originally Posted by louis1982

the compensation has been released and it is simply amazing
10-21-12 03:49 am
Carcator

Given the sheer number of users at different levels, and playstyles, the compensation was fair and equitable.

With that in mind enough time and patience will get everything that you count as a loss back, regardless of your level. The majority of the game is doing exactly what you were doing before the crash. If you don't consider that part of the fun of the game, and simply a job, then maybe this game isn't for you.