Global 1 Language Vote

Hello Everyone,

I trust that many active forum users recognize me by now, and will agree on what i have to say.

Global 1 has abused players for far too long now. Sexual attacks, drugs, adult language are just the tip of the iceberg.

I am calling on all players that read this post to vote on asking the Devs to employ more active Admins in limiting this distasteful language.

I am not asking for a ban of the players who stir up G-1, but correct action is needed, this is a kid game afterall, and the language is far below what should be acceptable.

If anyone needs any proof, just watch G-1 or i will place quotes of what players are saying.
I will not offer any proof here, since the BB's would have to shut down this post, which they are smart for doing.

Please, this isn't a rage post, this issue is to me considered much higher than even PvP. But it does need to be looked at, and fixed.

Thank you,

T_D

I agree with what you have to say T_D, however it really makes no difference to me since I do not use Golbal 1. Very few if any of our guild members use it Being a guild that caters to mature players there is not much to appeal to our members on Global 1.

Keep up your good work.

T_D, I know where you are coming from, but you should know that the BB's won't sit in Global-1 lurking all the time.

What we do need is Player Moderators to moderate the chats and also follow the Rules like the BB's do. With Regular Moderators then Global-1 and other chats will be more peaceful. But Ubisoft doesn't wan't any Player Moderators unfortanlly and Considering there isn't any BB's on Weekends. It's even worse.

So it's kind of a lose/lose situation for us until Ubisoft has a meeting about this and hoping majority of the Votes are yet which I doubt they ever will and just throw it on the back burner and forget about it. With that being said, They will just need to be on more and actually lurk and see whats going on. I find it fine sometimes in the morning, but once its around lunch time or in the evening It just becomes even worse. Even in the Evening is very bad expectantly the trade tab.

Noted.

Well, lost cause or not, the vote is up, the very least we can do is raise awareness, what the Devs do would be up to them.

It is already heavily moderated.

No, it isn't. Watch on Saturday, the mods will be offline.

Mods are always Offline on Saturday's and Sunday's. Only mod i've seen come online was BB_DXTed on Saturday and he only came online because he was bored and didn't have anything to do.

The mods will only be online when they have to be wish is during the week day/work days. Monday to Friday. Sense they don't get payed on weekends, why should they come online? I know i'd come online for the heck of it because I like playing the game.

I thought you had to be 18+ to have an account?

New Pole:
1) be saved by a stunningly beautiful mermaid
2) suffer an imminent and gruesome death by 4 starving great white sharks.

Quote:

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Originally Posted by AtomicKitten

New Pole:
1) be saved by a stunningly beautiful mermaid
2) suffer an imminent and gruesome death by 4 starving great white sharks.

---

Sorry, but no.

This isn't a joke post thank you.

Thank you for creating a constructive conversation about this issue. We do want everyone to feel comfortable while playing the game. We do the best we can with our resources to ensure this happens. I just want to say that this message has been heard. There are several things that you can do in the mean time to help us make the community more positive:

We receive complaints through customer support tickets about inappropriate chat. If the violations are found to be accurate, the offender could face a chat ban, no matter when the comments were made (yesterday, two hours ago, 5 minutes ago). A chat ban removes access from global channels, guild chat, trade and help chat. Think about this before you engage in inappropriate chat in global-1. If you want to talk about something else, simply take it to another global channel. There, people have the choice to join the conversation and it is a self moderated community. Remember that if a moderator is called to another global channel, the same rules will be enforced.

We aren't here to restrict anyone and we don't like having to ban but when it is necessary to protect others from offensive language or harassment, we will.. I, personally, would much rather everyone talk about rainbows and puppy dogs and be happy!

Things you can do to protect yourself:

1. Report violations with avatar names and times of infractions through a support ticket.
2. Use the /ignore feature in the game chat
3. Join a different global channel
4. Ask community members, nicely, to take their chat somewhere private and don't engage.

We depend on everyone to help build an awesome community (which we have) and hope that we will be able to better address your concerns.

What we will do:

1. BB_Effiluna and I will make sure that this thread gets to the right place to start the appropriate conversation.
2. Always listen to your complaints, when posed professionally, in an unbiased manner.

Thanks.

But still, the BB's need to do this themselves. i don't want to start a fight, but this is YOUR game. You created it, its your responsibility to protect the players. Is a 10 year old playing capable of reporting? (yes i understand you must have a parent or someone 18 or older to play but still...)

I understand there is a lot of legal issues to having an 24/7 mod, so i won't press the issue further other than reporting other offensive players and having this Vote here.

T_D

Quote:

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Originally Posted by AtomicKitten

New Pole:
1) be saved by a stunningly beautiful mermaid
2) suffer an imminent and gruesome death by 4 starving great white sharks.

---

Quote:

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Originally Posted by The_Director

Sorry, but no.

This isn't a joke post thank you.

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I'm going to have to agree with T_D.

Why do you think this is a joke post? Don't you even know how serious he is? or do you find it funny because you are part of the Global-1 Chaos?

There is no argument started. For sure, we do everything we can without further approval. We do not allow a 10 year old to play the game due to COPPA. It requires us to obtain a very specific kind of permission from a responsible adult in order to play. If you do see someone under the age of 13 in the game, for their safety, they should be reported.

If a child does see inappropriate chat, please make sure they know to get a grown up. Even with 24 hour moderation, we wouldn't be able to catch everything.

I completely understand where you are coming from and I do promise I will raise this issue to whomever I can. In the meantime, I think these should help.

Also, don't use the /report feature to report a player. It sometimes gets lost in cyberspace.

Will do.

I suggest you remove the /report command if it doesn't work, whether fully or at all.

Quote:

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Originally Posted by BB_Susurrously

There is no argument started. For sure, we do everything we can without further approval. We do not allow a 10 year old to play the game due to COPPA. It requires us to obtain a very specific kind of permission from a responsible adult in order to play. If you do see someone under the age of 13 in the game, for their safety, they should be reported.

If a child does see inappropriate chat, please make sure they know to get a grown up. Even with 24 hour moderation, we wouldn't be able to catch everything.

I completely understand where you are coming from and I do promise I will raise this issue to whomever I can. In the meantime, I think these should help.

Also, don't use the /report feature to report a player. It sometimes gets lost in cyberspace.

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Is it possible to have a different BB moderate the chats each day? Like taking turns.

Also, I'm not sure why, but why isn't there a BB on right now?? There is a big fuss in Global-1 and well.. It's getting worse and someone has a very... inappropriate name.

I think the 2 options given were a bit exaggerated sounding (particularly the latter), and for the reasons BB_Susurrously stated. Most people voice their disagreement in global to stick up for children (even those posing as children) getting picked on. There has been some pretty atrocious language in the past, but I have seen it improve since BB increased their presence in G-1 over the last few months. BB is pretty swift to deal with reports that have been submitted through the "support" function on the main page.

Things to include in your report:

1) BRIEF description of your complaint
2) Screenshot
3) Time and Date of incident (be sure to include our timezone: BB operates on Eastern Standard Time)

*your timezone

Yes but, that isn't the issue we are dealing with here.

We don't want to have to place a ticket. We want a Mod. someone to watch over G-1 and other channels and protect children ect.

The benefits of a mod is that the players causing these problems are dealt with right away. it can take 1-3 business days to start the ban, plenty of time to spread more havoc.

Also, it generates a safe place for players to play in. You wouldn't want to play in a street of gangs selling (you know what), nor would you want to play in a game with bad chat.

(ps atomic, there is a "Edit post" button right below your post you can use to edit words, helps with you not needing to use 2 posts to fix one.

This was my understanding too.

Quote:

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Originally Posted by Red_Avatar

I thought you had to be 18+ to have an account?

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Since there is a feature to ignore users, which is /ignoreadd username, why not just use that if you are offended by what you see?

Furthermore, parents are bound by the Terms of Use, http://ubi.com/US/Info/Info.aspx?tagname=TermsOfUse and need to take responsibility for what their children do on the Internet.
See Sec. 4, ACCESS AND TERMS SPECIFIC TO MINORS

I appreciate what you want here, but in my opinion you are being unrealistic.

Quote:

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Originally Posted by The_Director

Yes but, that isn't the issue we are dealing with here.

We don't want to have to place a ticket. We want a Mod. someone to watch over G-1 and other channels and protect children ect.

The benefits of a mod is that the players causing these problems are dealt with right away. it can take 1-3 business days to start the ban, plenty of time to spread more havoc.

Also, it generates a safe place for players to play in. You wouldn't want to play in a street of gangs selling (you know what), nor would you want to play in a game with bad chat.

(ps atomic, there is a "Edit post" button right below your post you can use to edit words, helps with you not needing to use 2 posts to fix one.

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I am getting as real as it gets here under the circumstances.

Like the BB said: "If you do see someone under the age of 13 in the game, for their safety, they should be reported."

Thats 13! i didn't know a single bad word at all at that age!

You must have a parent create your account. after that, (if i am correct) you are legally free of any age issues. But still 13 y/olds will be playing, and kids younger than that!

This game is in a cartoon like setting. Anno Online is more realistic, I would give a bit more there, but here, where the very game core is cartoon, i would expect more protection for kids than what we see.

Again, this isn't a rage post, especially since i can't do much anyway, but this is ridiculous to play in a PLAYER protected environment!


(a recap on the word "player". since i am arguing that there are bad players out there, with bad language, why on earth are you using players? its like a judge who has committed the same crime as what he is judging!)

First of all, parents need to monitor what their kids are doing online.
If they are not, shame on them. If they are, and still let their kids into the cesspool of global-1, shame on them.

Secondly, as per the Terms of Use, we should have no way of knowing the ages of minors.

ACCESS AND TERMS SPECIFIC TO MINORS:
"If you are a parent or guardian, UBISOFT recommends that you monitor your children's online activities. To protect your children's privacy, UBISOFT advises you to check that your children never disclose their personal data without your prior consent."

Any parent consenting to their child mentioning their age in an Internet chat, well, shame on them.

3.2 Rules of Conduct.
7. "solicit personal information or data from anyone under 18 years of age"

Thus, from a legal standpoint to ask the age of anyone under 18 is a violation of the TOS.


I just do not get why you do not get that what you want is not feasible.

Since there are so many alternatives to some innocent kid being exposed to unsavory words of text in the global window, ie. /ignoreadd, closing chat window, staying out of global, creating an account on the European servers, http://www.thesettlersonline.com/en, where they have Player mods, or any number of interventions, I just do not see your argument as valid.

In fact, not to be obtuse, I sense from your biased poll questions and the overall tone of you post, that it's YOU who are offended most by the obscenity and vulgarity you see in Global-1.
It never ceases to amaze me that people refuse to simply avoid seeing what offends them when they have the means at hand to do so.

Anyway, I wish you the best on your quest.

I know there is an edit post button. But I choose not to use it. Posts that have been edited seem fishy to me and unnatural.

The majority of players are over 18. And the underage players should be supervised by their parent, its not Ubisoft's or BB's responsibility to parent and babysit these kids. If something dangerous is happening, they step in when notified. That's all that is necessary.

Very well written The_Director. I voted.

Don't even remember the last time I used G-1

Quote:

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Originally Posted by Oabol

Don't even remember the last time I used G-1

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Well, That's good.

If people are adults they should be mature enough to monitor their actions and language as a matter of respect to others. Unfortunately most of the offensive discussion in global 1 is generated by adults as well as minors.

Player mods do exist in the realm of ubisoft and Settlers, basically everywhere except the USA servers.

I am far over the age of 18 and I find global at times anywhere from offensive to disgusting, mostly because it is a pitiful excuse of an example of our current standards of acceptable social norms and behavior.

I have , in the past posted many " reports" via the " report" function, unfortunately I feel those get "lost in the ethernet" over 90 percent of the time.

I have in the past posted many " support tickets" for offensive global chat and have always gotten a reply from the BB staff that they would investigate the situation.

I have to say that following the BB staff recommendations of asking people to move to another global channel or discontinue their convo's in global, only results in the person asking getting trolled, bullied and abused even more. It is totally counter productive.


Asking the players who find global offensive to relocate, use " ignore" etc, etc, is not fixing the problem , it is actually helping to facilitate the continuance of the already existing problem.

Eventually, apathy sets in, since this has been an ongoing issue for for the past few years, and people who do care to try and make a difference just give up.

Bottom line, monitoring global has always been an issue, and until BB grows a set and actually PRO-ACTIVELY does something consistently and purposefully, this will continue to be an ongoing issue.

For the record, one of the reasons my wife, and many other players I know, have quit playing this game, is because of this " non monitored/global chat/trolling/offensive language/ inappropriate topics" issue.

I lost interest in the "social" atmosphere of the game after about the first year and a half, due to apathy and disgust over this never ending cycle of global chat nonsense, and basically only talk in guild chat with fellow guild members.

So, in essence, the "keep it clean" players lose out, and the " we can say what we want" players continue to run global.

I have also noticed this attitude that, "money buys the ability to talk BS" in this game, seems to be the current new acceptable norm.

If that is the case, allow me to exercise my paid for BS rights. *)(&)&*^%#$^%^*&)*&%^$@#^$&*)

There I feel better now, thank you.

@teatime
This is probably one of the more intelligent, thoughtful, and comprehensive responses ever seen on this forum.

Thank you for investing the time and energy to share.

Quote:

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Originally Posted by EpsilonSilver

@teatime
This is probably one of the more intelligent, thoughtful, and comprehensive responses ever seen on this forum.

Thank you for investing the time and energy to share.

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I agree with you ES.

It doesn't take months to select staff (or players if needed) to monitor and police chat. The game is 24/7, monitoring needs to be 24/7. And asking players to report it isn't the way to solve the situation either. Plenty of times I make a report and NOTHING happens.
BB has allowed Global chat to become a sewer free-for-all. If I had pre-teens, I wouldn't let them anywhere near this game, as there is no way to turn global off. Community makes up a huge portion of playing this game, why bother to play if the community is nothing but aggression and filth.

I'm not sure how other servers global-1 chat's are, but I can say without a doubt that Ares has a pretty good player based moderation here. With that, I am not saying you will not have the occasional person or two that present a lack of mental filter. Since this is a "community" based game and made up of people and the lot on global do a decent job at monitoring the content on it. You will have incidents where a BB is needed, but to say it needs monitoring 24/7 is a little bit drastic in my opinion. I personally do not like my boss hovering over me 24/7 while I am work picking out every false move (not saying having a BB in chat is like that, but you get the point). I prefer having a BB step in to a matter like this is an end game type of move.

Back to the matter at hand ( in case I have rambled on), global-1 in ares is for the most part, pg-13. As said above, if it steps into crazy land, you have people that suggest a change in scenery i.e) whisper, global change or a cease of topic discussion (You get the point). As stated above, I feel it is a little drastic to attempt to force a Ubisoft employee to monitor global chat rooms 24/7 on top of their current duties (whatever they may be).

Having a 24/7 mod is fiscally ridiculous.

The best they can do is stagger the times they come on so as to be unpredictable.

We really need more compassionate self monitoring.

Quote:

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Originally Posted by TeaTime

So, in essence, the "keep it clean" players lose out, and the " we can say what we want" players continue to run global.

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I've seen this thread in every MMO or other online cooperative environment I've been in, with this thread's same complaint. The above inevitably also is posted. It's absurd on its face, but there it is. If -- and only if -- there was no /ignore function, would it have weight; otherwise, removing intentionally offensive people is a matter of ease. In some games, the /ignore list was of a limited length, often easily reached, and thankfully those games were moddable to extend if not the actual /ignore function at least to replicate its function: that you didn't see messages from people you wanted to ignore.

This is a far more adult approach to any subjective problem (be it subjectively offensive language, spamming, or just uttering the mind-shatteringly foolish or insipidly inane) than to demand others act in a certain way and requiring a gaming company to directly police it (the former being draconian and the latter fairly unfeasible).

I'm often shocked at how parents shield their children as if they are fragile objects of the thinnest spun glass -- as if they had forgotten their own childhoods or precisely how strong and resilient children are. Lets I run afoul of parents or other adults I had contact with, as a youth, I restricted my range of language to what was considered socially acceptable in that particular group; however, by the age of 7, I was familiar with both vulgar and obscene language -- a combination of environment and parent who understood a prepared child is a safer child.

Perhaps it is my persistent curiosity regarding language (it's structure, it's utilization in social evolution, the changing implementation of words and word forms, etc) that I am little offended by the words people use rather than the attitudes they communicate with them. Vulgar words may contain a gentle embrace while smooth, erudite words may contain hostility, intolerance, threat, and a desire to deprive and control.

Egregiousness should be reported; other offensiveness ignored, either with controls or with the simple elegance of mental discipline and tolerance (in the dictionary sense, not the political sense, of the word).

I voted 'no' in the OP's obviously biased poll, in case it wasn't obvious.

I ignore all of Global 1 by not going there. I vote with my feet.

Have you watched any Primetime TV? the sexual content and language far exceed what goes on in global now. As a parent letting your child use any form of media unsupervised shouldn't be allowed. to expect an internet based gaming company to moderate a chat room 24/7 is kind of foolish if you ask me. i got a suggestion PARENTS DO YOUR JOB and not leave it to someone/company who knows where to do it for you

i join global one when i see fit, and i ignore global when i want too.

lets not nurf the world, come on people

This conversation had already run its course back in May. Please pay attention to the most recent post date and what has already been said before necroing a thread.

Our CS Lead replied on 5/17 offering some excellent tips to deal with unwanted chat:

Quote:

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Originally Posted by BB_Susurrously

Thank you for creating a constructive conversation about this issue. We do want everyone to feel comfortable while playing the game. We do the best we can with our resources to ensure this happens. I just want to say that this message has been heard. There are several things that you can do in the mean time to help us make the community more positive:

We receive complaints through customer support tickets about inappropriate chat. If the violations are found to be accurate, the offender could face a chat ban, no matter when the comments were made (yesterday, two hours ago, 5 minutes ago). A chat ban removes access from global channels, guild chat, trade and help chat. Think about this before you engage in inappropriate chat in global-1. If you want to talk about something else, simply take it to another global channel. There, people have the choice to join the conversation and it is a self moderated community. Remember that if a moderator is called to another global channel, the same rules will be enforced.

We aren't here to restrict anyone and we don't like having to ban but when it is necessary to protect others from offensive language or harassment, we will.. I, personally, would much rather everyone talk about rainbows and puppy dogs and be happy!

Things you can do to protect yourself:

1. Report violations with avatar names and times of infractions through a support ticket.
2. Use the /ignore feature in the game chat
3. Join a different global channel
4. Ask community members, nicely, to take their chat somewhere private and don't engage.

We depend on everyone to help build an awesome community (which we have) and hope that we will be able to better address your concerns.

What we will do:

1. BB_Effiluna and I will make sure that this thread gets to the right place to start the appropriate conversation.
2. Always listen to your complaints, when posed professionally, in an unbiased manner.

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