Perma-banned without an explanation

This is hurting your income stream BB. I was permanently banned shortly after buying $100 worth of gems. I wasn't even given a reason. All I got was "You have been found to be in violation of 'The Settlers Online' Code of Conduct." It seems the mod had a bit too much anger pent up inside of him and decided to take it out on a poor, unsuspecting player.

No warning, no second chances, straight perma-ban. I don't even know what I did wrong so I can't argue in my defense.

Please fix this so I can give you more money, thanks. I know you guys love money, and I have plenty of it.

I'm not criticizing but yesterday I did see you say you would troll etc. I mean we all troll, but maybe you said something that was unforgivable in BB's eyes?

Your best bet is likely to contact Support, they should be able to assist you further.

Rowah,

I have sent you an email to your email account. We will discuss this there and not in the forums as your permaban includes conduct not appropriate for the forums.

DXTed

Wow. I wonder what he got banned for since buying $100 worth of gems doesnt' seem like that's bad. maybe I shouldnt' buy gems if its gonna get me banned.

maybe you should lock this thread so others like me don't post to it. but im curious as what he did so I don't do it. lol.

Closing this thread as it has already received a response from CS. Also, here is your gentle friendly reminder that moderation inquiries are to be done via PM or a support ticket.