Unfortunately Wimpy - they "got" us - take the empty reward and grab the gems and coin for the main quest! LOL
Printable View
One of my guildmates got support to give them some star coins. So I have sent request along with screen shot to support. We will see what we will see. This is really a rotten deal.
and the quests that the pillager explorer brings back has XP as part of the 30% more loot and that will not convert to star coins . so IMO don't do a pillager explorer wanting to get the more loot adventures it's just a trap
Wow - thanks G-F-M As pillager came after the introduction of star coins - then this is an intentional BUG or LOOPHOLE that our developers continue to overlook - that NOW - by their own logic - should be fixed. Bandit Nightmare predated star coins - but Pillager does not.
Surprize. They have not answered yet.
Man sucks.
Bigger surprise. The gave me 248 Star Coins. All I had to do was send in a screen shot showing I completed the quest and they paid up. Maybe it is a bug or an error. Go get your s coins.
Wow. I guess that works. So what did you do put in a support ticket?
How did you send the ticket in with attachment?
Is it this website?
http://www.thesettlersonline.net/en/help-and-support
or do you PM somebody?
I sent in support request from the logon screen. They said send a screen shot. I replied with a sreen shot attached. All done thru normal e mail. Here is their final reply:
Hello Wimpy,
Thank you for the screenshot. We have sent you 248 star coins. Sorry for any inconvenience this has caused. Also, this is not an issue of trust. We get screenshots from all players when paying out items of this nature, and to make sure that the reason for not receiving the loot was due to a fault in the system. This allows us to adequately report issues to the developers to correct. Feel free to contact support again if you have any further issues.
Have a nice day and enjoy the game
'The Settlers Online' Support Team