Maintenance Logs

Maintenance logs and updates will be posted here.

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MAINTENANCE 11/27

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As a reminder, the Settlers Online servers will come down for its weekly maintenance.

Start: Wednesday, November 27th at 11:45 PM PST (November 28th at 2:45 AM EST)
End: Thursday, November 28th at 4:00AM PST (7:00AM EST)

Note: Premium account time and Adventure time will be extended for maintenance downtimes.

Patch Notes

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As a reminder, the Settlers Online servers will come down for its weekly maintenance.

Start: Wednesday, December 4th at 11:45 PM PST (December 5th at 2:45 AM EST)
End: Thursday, December 5th at 4:00AM PST (7:00AM EST)

Note: Premium account time and Adventure time will be extended for maintenance downtimes. Daily Guild Quests will also be reset.

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As a reminder, the Settlers Online servers will come down for its weekly maintenance.

Start: Wednesday, December 11th at 11:45 PM PST (December 12th at 2:45 AM EST)
End: Thursday, December 12th at 4:00AM PST (7:00AM EST)

Note: Premium account time and Adventure time will be extended for maintenance downtimes.

The Christmas Event will be implemented! Check out the Patch notes, the Dev Diary and the Christmas FAQ!

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Start: Wednesday, December 18th at 11:45 PM PST (December 19th at 2:45 AM EST)
End: Thursday, December 19th at 4:00AM PST (7:00 AM EST)
Note: Premium account time and Adventure time will be extended for maintenance downtimes.
Guild quests will be reset and each guild member will receive 100 Guild Coins.
The move building feature will be re-activated and it will be possible to request more then 25 units of refillers when trading again.

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Start: Wednesday, January 1st at 11:45 PM PST (January 2nd at 2:45 AM EST)
End: Thursday, January 2nd at 4:00AM PST (7:00 AM EST)
Note: Premium account time and Adventure time will be extended for maintenance downtimes.

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Start: Wednesday, January 22nd at 11:45 PM PST (January 23rd at 2:45 AM EST)
End: Thursday, January 23rd at 4:00AM PST (7:00 AM EST)
Note: Premium account time and Adventure time will be extended for maintenance downtimes.
Note: Guild quests will be reset and all active active guild members will receive 100 Guild Coins.

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Start: Wednesday, January 29th at 11:45 PM PST (January 30th at 2:45 AM EST)
End: Thursday, January 30th at 4:00AM PST (7:00 AM EST)
Note: Premium account time and Adventure time will be extended for maintenance downtimes.
Guild Quests: will not be reset.

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Start: Wednesday, February 5th at 11:45 PM PST (February 6th at 2:45 AM EST)
End: Thursday, February 6th at 4:00AM PST (7:00 AM EST)
Premium account time and Adventure time: Will be extended.
Guild Quests: will be reset.

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Start: Wednesday, February 12th at 11:45 PM PST (February 13th at 2:45 AM EST)
End: Thursday, February 12th at 4:00AM PST (7:00 AM EST)
Premium account time and Adventure time: Will be extended.
Guild Quests: will not be reset.
Patch Notes: Link

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Start: Wednesday, February 19th at 11:45 PM PST (February 20th at 2:45 AM EST)
End: Thursday, February 20th at 4:00AM PST (7:00 AM EST)
Premium account time and Adventure time: Will be extended.
Guild Quests: will be reset.
Patch Notes: Link

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Start: Wednesday, February 26th at 11:45 PM PST (February 27th at 2:45 AM EST)
End: Thursday, February 27th at 4:00AM PST (7:00 AM EST)
Premium account time and Adventure time: Will be extended.
Guild Quests: will not be reset.
Patch Notes: Link

Emergency Maintenance 2/27 1:00 PM EST

The Zeus server has been taken down for maintenance in order to address the locked zones issues. We will update this thread with more information when we have it.

Start: 2/27/2014 1:00 PM EST.
End: There is currently not an estimated time when the servers will be back online.

Emergency Maintenance 2/27 1:00 PM EST

The Zeus server has been taken down for maintenance in order to address the locked zones issues. We will update this thread with more information when we have it.

Start: 2/27/2014 1:00 PM EST.
End: Maintenance is complete.
Note: Adventures and premium account time have been extended by 4 hours.

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A friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance.

Start: Wednesday, February 5th at 11:45 PM PST (February 6th at 2:45 AM EST)
End: Thursday, February 6th at 4:00AM PST (7:00 AM EST)
Premium/Adventure Times: Extended
Guild Quests: will be reset.

We are aware that some players are experiencing issues logging into the game. We are investigating the situation and will update with more information when we have it.

The login issues appear to be related to cache/cookie issues. To fix it, please try the following:

1: Make sure you are using the currently available version of your web browser, as an older version may no longer be supported for the game.

2: Make sure you are using the most recent version of Adobe Flash. http://helpx.adobe.com/flash-player.html

3: Before logging into the game clear your cookie and cache files from the web browser you are using.
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

4: Clear your Flash cache files. You can find the steps on how to do this here: http://forums.adobe.com/message/4278569

5: Try using another one of the supported web browsers for the game: Fire Fox, Internet Explorer, Google Chrome.

Please be aware that having multiple Flash applications at once will cause lag, server crashes, and flash crashes. Please try to limit the number of Flash based web applications you have running while trying to play the game to have the best experience. Such applications include YouTube, Pandora, and other Flash based games.

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Start: Wednesday, March 12th at 11:45 PM PST (March 13th at 2:45 AM EST)
End: Thursday, March 13th at 4:00AM PST (7:00 AM EST)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.
Patch Notes: Link

Uplay maintenance is scheduled for tomorrow, March 18th, 2014.
Start: March 18th 1:00 AM PST (4:00 AM EST)
End: March 18th 5:00 AM PST (8:00 AM EST)
Uplay maintenanceDuring this time, players will not be able to log in to the website. If you are already logged in, you will remain logged in.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance.

Start: Wednesday, March 26th at 11:45 PM PST (March 27th at 2:45 AM EST)
End: Thursday, March 27th at 4:00AM PST (7:00 AM EST)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.
Patch Notes: Link

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We will have an extended maintenance this week. Additionally, it will be taking place a day early.

Start: Tuesday, April 1st at 11:00 PM PST (Wednesday, April 2nd at 2:00 AM EST)
End: Wednesday, April 2nd at approximately 7:00 AM PST (10:00 AM EST)
Premium/Adventure Times: will be extended
Guild Quests: will not be reset.

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The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note, this maintenance is occurring a day earlier than our normally-scheduled maintenance.

Start: Tuesday, April 8th at 11:45 PM PST (April 9th at 2:45 AM EST)
End: Wednesday, April 9th at 4:00AM PST (7:00 AM EST)
Premium/Adventure Times: will be extended
Guild Quests: will be reset.

The Settlers Online is currently experiencing some technical difficulties. We do not currently have an ETA on when this will be resolved, but our tech team is working on a solution.

Thank you for your patience and understanding!

BB_Rawren

Hi guys,

The technical issues have been resolved. Thanks for your patience. If you continue to encounter difficulties, please submit a ticket to Support.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note that this is an EXTENDED maintenance. Further, the maintenance time has CHANGED.

Start: Wednesday, April 16th at 5:30 PM PDT (8:30 PM EDT)
End: Wednesday, April 16th at 11:00 PM PDT (Thursday, April 17th at 2:00 AM EDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance.
Start: Wednesday, April 23rd at 11:45 PM PDT (Thursday, April 24th at 2:45 AM EDT)
End: Thursday, April 24th at 4:00 AM PDT (7:00 AM EDT)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.

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Just a friendly reminder, the Zeus and Ares servers will be taken down for weekly maintenance. Please note: Due to an international holiday, maintenance will occur a day early.

Start: Tuesday, April 29th at 11:45 PM PDT (Wednesday, April 30th at 2:45 AM EDT)
End: Wednesday, April 30th at 4:00 AM PDT (7:00 AM EDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.
Patch Notes: Incoming

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for weekly maintenance one day early this week. During this time, Easter Removal Phase 2 will be completed.

Start: Tuesday, May 6th at 11:45 PM PDT (Wednesday, May 7th at 2:45 AM EDT)
End: Wednesday, May 7th at 4:00 AM PDT (7:00 AM EDT)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.
Patch Notes: Link

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for weekly maintenance one day early this week.
Start: Tuesday, May 13th at 11:45 PM PDT (Wednesday, May 14th at 2:45 AM EDT)
End: Wednesday, May 14th at 4:00 AM PDT (7:00 AM EDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note: the maintenance for this week will occur on Thursday!

Start: Thursday, May 29th at 4:00 AM EDT/1:00 AM PDT
End: Thursday, May 29th at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.

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Start: Thursday, June 5th at 4:00 AM EDT / 1:00 AM PDT)
End: Thursday, June 5th at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.

Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note: the maintenance for this week will occur on Thursday!
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Start: Thursday, June 12th at 4:00 AM EDT/1:00 AM PDT
End: Thursday, June 12th at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.
Patch Notes: Link
Note: The worldwide event will be activated via a separate script, so it may not be immediately available after maintenance.

Maintenance is complete. However, due to certain issues the servers had to be restarted this morning and the worldwide championship event has been removed from the game. We will keep you updated!

Earlier today, the worldwide championship event was added to the game and then removed. Our technical team has been working on a solution and we will be employing a maintenance tomorrow. Please note that although this is the current plan, it might change. We will keep you updated.

Worlds: Zeus and Ares
Date: June 13th 2014
Start: Approx. 7 AM EDT/ 4 AM PDT
End: Approx. 11 AM EDT/ 8 AM PDT
Thanks for your patience.

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There will be an additional maintenance this week, to implement a few fixes to the worldwide championship event. Please keep in mind that this maintenance times may vary slightly from the proposed times. We will keep you informed.

Worlds: Zeus and Ares
Start: Wednesday, June 18th at 1 AM PDT/ 4 AM EDT
End: Wednesday, June 18th at 6 AM PDT/ 9 AM EDT

To see the changes being implemented in this version, check out the patch notes here.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note: the maintenance for this week will occur on Thursday!

Start: Thursday, June 19th at 4:00 AM EDT/1:00 AM PDT
End: Thursday, June 19th at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note: the maintenance for this week will occur on Thursday!

Start: Thursday, June 26th at 4:00 AM EDT/1:00 AM PDT
End: Thursday, June 26th at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.
Note: If the adventure was played before the quest arrived after the maintenance on <06.18.2014>, the quest will get completed with the next maintenance on <06.26.2014>. See patch notes here.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note: the maintenance for this week will occur on Thursday!

Start: Thursday, July 3rd at 4:00 AM EDT/1:00 AM PDT
End: Thursday, July 3rd at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will not be reset.

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Just a friendly reminder, The Settlers Online Zeus and Ares servers will come down for its weekly maintenance. Please note: the maintenance for this week will occur on Thursday!

Start: Thursday, July 10th at 4:00 AM EDT/1:00 AM PDT
End: Thursday, July 10th at 7:00 AM EDT (4:00 AM PDT)
Premium/Adventure Times: Extended
Guild Quests: will be reset.

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The summer event deactivation will take place during this week's maintenance. To learn more, read the FAQ.

Date: Tuesday, July 15th
Start: Approx. 1 AM PDT/ 4 AM EDT
End: Approx. 3 AM PDT/ 6 AM EDT
Adventure & Premium time: Will be extended