I noticed that "move building" (toolbox tab) isn't selectable any longer. I saw nothing about this in the patch notes.
Anyone have any information about the disposition of this (fairly useful) ability?
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I noticed that "move building" (toolbox tab) isn't selectable any longer. I saw nothing about this in the patch notes.
Anyone have any information about the disposition of this (fairly useful) ability?
Also noticed that - please tell me it's still gonna work.
According to http://forum.thesettlersonline.com/t...771#post245771
Must say I'm really sick of having to scour the .com forums for information. They get linked to data from their login page, we get this tripe: http://forum.thesettlersonline.net/t...hnical-PreviewQuote:
Originally Posted by BB_Revel
The Christmas FAQ with this information was posted yesterday. You can find more information here: http://forum.thesettlersonline.net/t...tmas-Event-FAQQuote:
Originally Posted by theWhiteCane
BBs keep it this way lets go old school and tear down a building if you want to move it
:P
Issues like these could be easily prevented by vetting your changes more thouroughly before releasing them into the live game… As well I must add that solutions like " You will need to tear your buildings down and rebuild them if you want them to be moved" are quite insulting and would be deemed wholly unacceptable by my employers (I work tech support for a small leisure software company, specifically one that develops and markets fundamentally useless smartphone apps. many of which are offered for free and generate revenue through ads - just so you know I'm not talking about corporate class software here)
While this is not nearly as frustrating as the halloween event failure - it is a symptom of the same over-eagerness to add stuff to a game that is perfectly playable and fun as-is in hope of getting the right worm on the hook to make us bite. I am not alone in deducing that you are having trouble getting people to pay-to-play (as evidenced by the changes in the US community managers, the removal of incentives to play on the test server, and the introducion of "premium" time) - and most likely are on the cusp of a shutdown or no-free-play decision. I submit that if you focus your efforts on stabilizing the exisiting content and implementing a development pipeline that does not introduce half-baked additions to the game which fail and frustrate your players - you would find us much more receptive to paying for your service. Personally my income will not support any game that I must pay-to-play, and I would be fairly certain that a good portion of players on this game are in the same boat so to speak. With that assumption in mind I would advise that you commit to charging all players to play so that those of us unable to do so may move on without feeling as though we "quit" and that those able to pay can have a stable enjoyable game that does not add to the daily mounting frustrations of their lives.
Life is quite frustrating enough on it's own, games exisit to provided us a respite from this grind, not add to it.
I am and will remain a non-paying player eternally - and I of course realize that my opinion is only worth the money I've given you… Additionally I have no interest in the social aspects of the game that you push so hard on us with "have your friends buff x of your buildings" and the ilk. I'm sure that you say to yourself as you read "then find another game to play"… and perhaps I will, but my underlying point is no less valid - there is a right and a wrong way to do things and you guys are moving further away from right with almost every so-called upgrade.
Thank you for your time
oo you newer players have it too easy- we didnt have the move building button for a long long time- you are luck you had one.
Quote:
Originally Posted by Matreyu52
Well said
well everyone was crying because they put in a delay see what all the whinning got you "old school" you want to move it tear it down.....
well saidQuote:
Originally Posted by G_F_M
keyword "had", lol... I know what you're saying though - I could be quoted saying similar things to post BC/WotLK arrivals on WoW before that game was ruined through "improvements". The real issue lies in the expectation - I'f i'd never had the ability to move a building, i'd obviously not be frustrated by having to tear down and rebuild - but when you spend 2 weeks stockpiling resources for a huge remodel, only to find that your plans have been forestalled by poor development QA (which is the real axe i'm grinding here, not so much that i can't move my buildings as that TSO is increasingly releasing virtually untested material into the live game - the move button was just the straw that broke the camels back so to speak)
The simplest solution is to change the graphic to say BETA beneath it - If i sat down to play a game that I knew was in development and prone to mishap, I would peacfully file my bug report and move on... the issue is that BB is pushing harder and harder to get us to pay for a game that is becoming more and more broken as they work with it. Fix what you've got, get the cash coming in, then add content in methodical orderly manner.
And to be very honest, the real reason for this post is the manner is which I was basically told "tough $#!+, deal with it"... I have been combing through the forums and I must say that as a long time customer service/tech support worker, I am thouroughly disgusted with the manner in which BB/TSO repeatedly takes no responsibility for their failures, makes no genuine apology to their players, and make no visible effort to improve the situation. It is quite evident that they are in dire need of cash, if for no other reason than to pay for a customer service team that's worth... well... anything. Below is the full response I got to my initial ticket if anyone is curious why a person with "no interest in the social aspect of the game" would take to the forums.
Quote:
Hello Matreyu52,
Thank you for contacting The Settlers Online Support. The Move Building Mechanic has currently been deactivated due to an issue that could lead to locked zones. We are currently working to resolve this matter as soon as possible. Until then players will be unable to move buildings. We understand this can be frustrating and apologize for the inconvenience. You will need to tear your buildings down and rebuild them if you want them to be moved. We thank you for your patience while our developers work to fix this.
This issue was posted on the following link to answer any questions players may have about the Christmas Event:
http://forum.thesettlersonline.net/t...tmas-Event-FAQ
If you have any further questions or issues feel free to contact us and we will be happy to assist you. Have a nice day and enjoy the game.
Thank you,
'The Settlers Online' Support Team
The move delay at least had some logic behind it - limiting server requests improved gameplay for every one... again it is the failure to thoroughly test changes that is the real Golem here. These guys have Ubisoft behind them, which leaves little room for excuse when it comes to understanding and applying a sound development pipeline to the production cycle
and poor poor poor customer service... If i wanted to be punished for playing I'd play [insert any number of broken indie games here]...
I do understand where your coming from- i need to move 2 watermills to complete my island layout- they are both lvl5, so inorder to finish my island i need to demo 2 lvl5 watermills then rebuild and lvl them back up to lvl5, that is paying x2 the already overpriced amount for water. Ill just wait i suppose.
I'm not even in that bad of shape - nothing on my island is over lvl3 save the mayor's mansion, lol
anyway - off my soapbox now, thanks to those who listened - hopefully some of you are on the BB payroll ;)
sorry... one last thing...
does anyone understand the logic behind the increasing cost of book production based on how many books you have made??? I mean typically the more you print, the cheaper things become right - even in Gutenbergs time that was true.
talk amongst yourselves
Hope they get it fixed soon.
I can't redecorate for Christmas! /(
It is what it is.....
Since when is this game part of real life? It increases so that it takes longer for you to master thus keeping you in the game for longer. I really don't see a problem with it. Such it expensive but I really dont have a problem with it. As for the move issue, so many people would have been pissed off if they delay the Christmas event and if they didn't remove the move option so many more would have been pissed if the zones locked. It is not about keeping everyone happy but the majority happy. Deal with it.Quote:
Originally Posted by Matreyu52
well if you decide to leave plz go out in a RAGE i haven't seen one in a whileQuote:
Originally Posted by Matreyu52
yeah, GFM hasnt been doing his job well
if they had declared it in the notes that the move button is temporarily disabled due to locked zones it would have had people upset but we are an understanding bunch. you don't tell us and we get *issed off. great game but they better put it back if they are going to put in rock destroyers :)
Spoiler
I understand your frustration. It is quite annoying to have an important game feature disabled, even for a short period of time.
I think Support's reply might have been misunderstood. The intent was not to give a "too bad, so sad" reply, but instead let you know that if you are intent on moving a building, currently the only option available is to destroy it and rebuild. It's not the best workaround, but it is the only workaround available. Trust me when I tell you the devs are working very hard to fix this issue. The decision to remove this game feature was not an easy one, but in light of how many critical errors the feature was producing, it was the best decision to disable it for now.
It's like the EQ1 of resource management games.Quote:
Originally Posted by G_F_M