Printable View
Any thing under say 12 hours or even 24 is a no notice maintenance, people work and have lives so get the info out there sooner especially when its a day early.
I came home from work at got a page that says its down severs are going to be like 1/2 a day and forum does not work, that tells me the site crashed, but since they did not get the notice out in time it effects players.
GET THE INFO OUT SOONER
I just put a weekly reminder in CuteReminder last week so I remember to not leave my gold chain and exotic wood running overnight. I thought I was prepared. Then it hits a day early and I get stuck having all that stuff running/collapsing. Subscribing to the official maintenance thread with instant updates by e-mail. An update was posted, but I just never saw it.
As soon as the CLs heard about it, we started posting every hour or so in the chat tabs. I know it was unexpected, but we tried to get the word out as soon as BB told us.
I have to apologize for the short notice. In the future, I will endeavor to post maintenance schedules as soon as possible.
Players lose resources by having their level 5 gold mines go empty or just by not being able to buff their gold or beanstalk production. How will you compensate? As a starters a compensation baggage would be in order every time you have maintenance with less than 24 h prior notice. Say 100 gems per maintenance hour. Or course for many losses are much more than that.
compensation...really? try doing something else, like a walk outside, or sleep maybe. read a book. find a gf. its really not that big a deal. just dont run your chains overnight, esp. on days there might be maint.
ppl act like this game is a job or something, where youre getting paid. yeesh.
Days there might be maintenance? Apparently that can be any day of the week.
Typically, maintenance occurs on Wednesday at 11:45 PM PST/ Thursdays at 2:45 AM EST. This week was an exception.
With the chat issues that where happening I assumed a maintenance was inbound. A little common sense goes a long way.
Regression testing wouldn't hurt either.
and we at zeus server thank you guys at ares for sharing this bug with us.....now we got it:mad:Quote:
Originally Posted by CiscoMODE
Sharing is caring! :p
Maintenance break seems to be again a day early with 12 h prior notice.
Yes, Easter event schedule was announced earlier, but not the actual maintenance time. Even last week BB_Rawren posted that the default is Wednesday/Thursday night and exceptions will be notified.
Like I said earlier in the thread, I subscribed to the official maintenance topic. I knew about the change days ago.
You are correct. It seems to have been announced there. So I was wrong expecting the maintenance breaks to be announced on the login page at the same as on the forum.
I find that unreliable unfortunately. Half the time the notice on the news page is pushed out of view by something else. I think it would be nice to have a more visible space reserved advising of the next maintenance window.
theyre trying to get better at it: its on the calendar, above ^^ (not sure when it was added, might be a good place to check next time)
and i saw an in game pop up that i had to click to get rid of.
plus the CLs were announcing it in all the forums.
while that doesnt really help ppl who are at work all day, its still a step forward.
why they doing mant a day early now? also did they change the mma gen?
Wait, is this really going to take a half a day? Well there goes my economy. Someone please hit me with a tack hammer for wasting real money on this game.
It's less than 5 hours. (2:45 am EDT to 7am EDT) Same as always. Just on Tuesday so that the event starts on Wednesday.
THANKS FOR THE HEADS UP, WELCOME MORE PROBLEMS HOPE WE HAVE ROOM FOR MORE ISSUES. another new building another new problem......
thx for info shuttle
ok where?Quote:
Originally Posted by Eladimari
Stay calm. This is a pretty simple maint to add the event. BB has done it many times before without issue. I will, however, go on record as saying that the 3/27 patch was a MAJOR issue. But this one? Should be pretty seemless for us.Quote:
Originally Posted by Frankenstien_V
3/27 patch was large.Quote:
Originally Posted by CL_Spikescopilot
Adding in a event into the game.. psh. Shouldn't be hard.. there has already be several events in the past :P
lol......key word SHOULDN'T........Quote:
Originally Posted by CL_RGC
but this is tso anything goes lol
The maintenance was announced in the Maintenance thread and in the calendar on the 4th. The news, Facebook and Twitter are updated the day of maintenance.Quote:
Originally Posted by veikko2012
well its back to little or no notice maintenance again
week 1 over 4 days notice- that was great
week 2 back to wed but under 12 hours notice of a early and extended notice
all i'm asking is 24-48 hours notice on regular maintenance, give us the time so we can make plans
I understand how you feel. But the game really needs fixing. I hope they put more than one person on the maintenance.Quote:
Originally Posted by freejam
This popup alert is pretty good. There's no ignoring that.
well they never said whats being worked on. maybe some top secret NSA stuff? you never know lol
As a player who has spent serious money I would like more warning. I do understand things happen and can cope with that, but when I lose gems ($) I am concerned. No I do not get paid to play, but I pay to play. I am just wondering how I am supposed to deal with my losses or will there be something to make up for them? This is not a bash on anyone its just a statement on what has happened.
they could send a in game mail saying mant times if its not at reg time.
wow, "good job" bb yet again, you really picked an awesome time to fix things. (this was meant to sound sarcastic). just wondering how its gonna work with premium extension that were gonna finish late at night. Now everything gets shifted and it will expire in the middle of the night and most of it get wasted. no wonder more and more people are quitting this game and going elsewhere.
guess they expect us to play late at night when we got stuff to do in the morning super
On a more serious note the main thing that affected this maintenance was that it started before most people got home to prepare for it. A thought to this matter may be that all production stop, premi time extended and buff time extended. In other words during maintenance everything stops and resumes when maintenance is over maybe that's the solution.
why so early to? a 11pm eastern time would be way better, but who knows bb/dev don't let us know much about this stuff
Will not solve expirations much stopping adv times though if the timer was running out. and the person running it couldn't get on in time even with extension. I think, however, it would solve buff, depo fills, premi times, and just a piece of mind that the 1hr to 5 hr (or however long) time the maintenace is going won't affected island maintainence.
if they stopped production then ppl would complain about that to so really no matter how bb does it ppl will still complain.