I am hoping i am not the only one with an error occurred message. Got bumped from game and now cant get back.
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I am hoping i am not the only one with an error occurred message. Got bumped from game and now cant get back.
When you try to get back in, do you get a "zone locked" error, or some other message?
An error occurred
We regret an error occurred. Our Technical team are aware. Please try to refresh the site and hope the problem does not persist.
Your "The Settlers Online" team
that is on the homepage for me
When I got that one, I had to switch browsers for about a day. (The error occurred with Firefox; had to switch to IE.)
yeah tried that got the same thing with IE i was using chrome. Am i only one experiencing this i wonder. I know others got kicked earlier as well with a server error.
In addition to dumping your browser cache, make sure you dump your flash cache too. Sometimes that helps.
Hi Bigbobdog,
Are you still getting the error?
As of this moment yes.
What i dont get is how is clearing my flash cache going to help. I am not even getting the home page loaded. That seems like it is more on settlers end than mine.
The only reason i seem to be getting on forum is because i was logged on and then bumped off.
So i got the regular homepage up but when i click play i get this error:
We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.
I was getting this message while using Chrome, I switched to IE and seems to be working now.
We regret an error occurred. Our Technical team are aware. Please try to refresh the site and hope the problem does not persist.
Your "The Settlers Online" team
I had that issue as well and could not log on for about an hour. Finally succeeded after dumping cache and threatening Chrome that I may have to go back to IE.
I know i am dominating the discussion here but does maintenance have anything to do with this. I just saw this on the homepage. It is after 8:30 am but it is in the time window
Start: Wednesday, April 16th at 5:30 PM PDT (8:30 AM EDT)
End: Thursday, April 17th at 11:00 PM PDT (2:00 AM EDT)
The start says 5:30 pm and 8:30 am which isnt quite right. Also is end april 17th 11:00 pdt April 18th 2:00 edt or what does that mean?
I'll ask the BBs -- but I assume Rawren meant 8:30PM, not AM.
I think its a typo but since when do we do maintenance in daylight hours EDT ? :( Game is getting more and more frustrating :(
I been getting a maintenance screen for a couple of hours now. its 10:40 am ESTQuote:
Originally Posted by CL_Spikescopilot
Ok and taking all your suggestions i have cleared browser and flash cache also tried three different browsers. Still no go and when i click the play now button i am redirected to a maintenance page as i can see in the url bar. It just says connection failed and the message seems to be that of what is going on during maintenance.
I guess i am to assume that everyone else is able to play except me and LadyinRedd?
I just checked chrome and still getting error after signing in. Garbage IE is working though so I'm using that for now.
yeah i tried IE when i click the play now button i am directed to the page: http://www.thesettlersonline.net/en/maintenance it just says connection failed
So i got it to work and i think i found out how i did it. I am back in chrome playing as well. I logged out on the home page and logged back in. That seemed to do it.
I had problem even getting start page. When got it I waited and game wouldn't load. Cleared everything and tried again. After several trys got on. But everything running really slow, even forum loading is slow. Perhaps this is why early maintenance??
implementing rollback protocols i guess. no j/k i'm not having any issues other than the 30 sec delay when switching tabs. i find it hard to belive that it's everyones PCs causing these issues. i would have rather bought a game that i could have loaded on my computer and just had a trade/chat interface. oh wait i'll get some GUI non-sense from someone now NVM.