bug in some daily quests

I have cancelled this guild quest a ½ dozen times.. yet as soon as i refresh or log back in it’s back again.

it stay cancelled

screenshots attached — 1st shows the 2 quests - 1 active and one waiting.
2nd shows the ‘cancel are you sure button’ - i choose YES every time (check mark)… 3rd shows there is NO active quest but the waiting quest did not upgrade to current….then a min or two later it was actually the active quest (honey issue).

refresh - check again - marble bridge is BACK…


https://ciara.smugmug.com/Computers/....04%20AM-L.jpg

https://ciara.smugmug.com/Computers/....13%20AM-L.jpg

https://ciara.smugmug.com/Computers/....17%20AM-L.jpg

https://ciara.smugmug.com/Computers/....05%20AM-L.jpg


Any other guild leaders having this issue??

(this is just since the update)

Yep we're having the same problem. Put a ticket in this past Wednesday about it. What's really weird is when it shows up canceled on my screen, other guildies still have it as an open quest. Ours is also the GQ requiring Nords, wonder if there's a connection or if it's all GQ's?

Seems to be the same. We have the nords one, officers tried cancelling to no avail. Most of us have done it in the meanwhile.

I'm glad this is a forum post now, I was going to start one myself.

We've been getting nothing but lip service and disinformation from support and in-game Blue Byte staff members.

You've dumped your 'XXL' beta content on us - now fix the problems that started occuring before this update. How it is that you can say in a support ticket response that, "If we don't hear back from you in 48 hours, we'll assume this has been resolved", is beyond my comprehension. You know it's broke - fix it.

It's broken for everyone in LoAr on the Ares server as well. 85 people. I personally didn't submit a ticket because I thought that it was so widespread that BB was aware of it. Maybe not............

Quote:

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Originally Posted by Dirkjon

It's broken for everyone in LoAr on the Ares server as well. 85 people. I personally didn't submit a ticket because I thought that it was so widespread that BB was aware of it. Maybe not............

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Fix it

Bump

My old guild (THH) use to be able to kick OPEN status peeps to complete GQ's. now we can't even cancel the GQ. it keeps coming back when refreshed. Guess its a week to two week wait until the following GQ reset takes place. Sadly was one of the things I looked forward to doing daily. Now it may be a game killer for me and my $$.

Quote:

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Originally Posted by DJHerbalT

[...] How it is that you can say in a support ticket response that, "If we don't hear back from you in 48 hours, we'll assume this has been resolved" [...]

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This type of Level-1 Support began in the early 1990's... High level techs print some 'canned' responses, hire an inexperienced "tech", and walk away. So, the new "tech" shovels out these responses frustrating the average consumer to give-up. This type of support is not limited to ftp/ptw games, even Microsoft and Oracle 1st level support are essentially receptionists with stacks of canned responses.

I do like that note though, like the problem mysteriously fixes itself... lol That is unique to BB.

Quote:

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Originally Posted by Dirkjon

It's broken for everyone in LoAr on the Ares server as well. 85 people. I personally didn't submit a ticket because I thought that it was so widespread that BB was aware of it. Maybe not............

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It is always a good idea to submit a ticket; if nothing else, the volume of similar complaints/problems will garner somebody's attention.