Way to go, BB. People are already completing quests and selling presents, but most of us can't even see the event yet. Will the event end early for those whom got to partake early?
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Way to go, BB. People are already completing quests and selling presents, but most of us can't even see the event yet. Will the event end early for those whom got to partake early?
agreed, not suprised tho
I couldn't get the event to come up. Logged completely out, cleared cache..... nothing worked. Then I visited a friends island and viola!!! the event started for me.
It's decided I'm allowed to see the event stuff finally now (after coming home from an adv) but very little actually works. No quests, advent calendar doesn't pop up, nothing in the middle of my island. Not touching the event shop till they sort this mess out as I'm not sure what would happen.
Same for me. If I visit somewhere else and come back, the event starts but nothing works. My explorers don't bring home presents. I don't have an event quest and I can't open the first door of the calendar. I hope BB compensates us with presents that we've missed out on with treasure searches.
Yep, I was too hasty. Now that I've tried to do a few things, nothing is working. And if I refresh, I lose the event altogether and have to visit someone again for it to come back...... and not work. LOL......
My event has started...however...all of the buffs that are needed are being made in the PH. GREAT! If I want to buff the PH I have to use up my gems and I really can't afford to do that. Soooo, how about it devs, give us buffs for the PH that don't need gems? Otherwise there will be lots of people who won't complete the xmas event at all...I could be one of them. Just because I'm at a lvl below 50, I shouldn't be penalized for it in these events.
I eventually got the calendar to show the contents of the first door but never went into my star menu. I logged out and back in and the door is shut again...
I thought the event will pop tomorrow after maintenance. Was really surprised t see it BAM! out of nowhere. I guess BB wanted to surprise us, and they did!
Guess now we know who the bad boys and girls are this year:)
DITTO... Was logged in when event became available but did not appear for me... Long story short: logged-out, deleted files, re-logged with both IE and Chrome (twice) event graphic showed while loading but no event appeared or "started" and no Merchant Tab for the event or Mayor's cookery for event collectibles...
Visited another island and event started, screen timer and Star Menu graphics appeared... Mayors collectible cookery options appears as well as Merchant event tab but even though graphics indicate purchase and move to Star Menu etc., no sound effect or deduction from Gem total and nothing appears in Star Menu...
Same problems with event calendar and Production House as detailed in other posts above...
Also collectible appeared after Event Started notice but not one event related collectible showed up on home island...
Did I mention that I already have enough lump of Coal and that this is Lame? lol
Can we get a BB response as to when this will be corrected?
Tickets have been submitted... Seeking a fix for this bug ASAP Please!
Add me to the list of appearing and disappearing event. Visit someone and it shows up, log out and back in and its gone, nothing works when it is there. Hope this is resolved before we miss the first day of the calendar!
For those who haven't yet, try logging out completely for at least 15 minutes and clearing your cache and cookies while you're out. The downtime gives the game time to reset and often helps.
Another one chiming in that the event is broken for them. I can visit someone's island and get it to start but no collects, calendar doesn't work, and explorers don't find presents. Essentially all I can do is make the gifts for the adventures that need them and view event shop. Yes I logged off for over 15 minutes. Doesn't work. Event is gone upon logging back in. I hope something is done for us as it's totally not fair that we are getting a late start.
good to know that I am not alone in facing these "awesome" features.
Can we have one event, just one, that isn't fully bugged.
yup...same for me. Logged out for awhile and now it works
Same-same. Seems that players who are online more often get punished in these events now.
Note that this was not the case when the event started at 'maintenance'; why the change unless you can actually implement it fairy. So, while many players were able to get their first spawn of collectibles last night, it took over 3h for me to even get the event started, and with the drop rate f collectibles I'm getting since the Pre-Halloween change, I probably have no chance to complete the achievements.
Thank you very much.
Hi everyone,
It can take some time for the game to activate the event.
Many players have reported that visiting a friend or logging out for a while activated their event, please try it and let us know.
If your issue persists, please get in touch with Customer Support.
BB_Endesmor
I think it came up for everyone after the maintenance. But why did so many people get it 12 hours before maintenance?
Per the Dev Diary, it was supposed to go live at midnight GMT, which is 7pm eastern time in the US. So, it was supposed to come to everyone before maintenance. This is different than previous events.
It wasn't working for me, so I logged out for a while (was probably like 25-30 minutes); when I came back it was live for me last night. Maintenance is a forced logout for everyone, so that probably fixed the ones the remaining people with issues.
I'm happy you were able to start the event Eriond. I, however, was not. This set me back hours and hours (12 hrs to be exact) while others were enjoying the event. It's not fair plain and simple. Start events after downtime so all get an equal start pls?
Hello,
This is actually what we are trying to achieve, we want everyone to be able to enjoy the event, but we also want to be fair.
The maintenance schedule is not the same for all instances/servers, we have our maintenance on Tuesday, while other European instances will only get their maintenance on Thursday.
BB_Endesmor