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GM,
After completing all of the objectives in the Raid of the Nords adventure acquired through the use of gems, you are awarded 5000 experience points that are never awarded. Can I ask when this will be fixed and if there will be any compensation in experience given the amount not assigned?
thanks
Peter
the same problem is also occurring with the 3000 XP awarded at the end of the El Chupacabra mission
I am sorry that you are not getting the XP from these tasks. Could you please contact our Support team here about this issue. They will gladly look into this issue and help get it resolved!
Thank you,
BB_Odhran
I've found that you don't get experience from last quest section inside any adventure/venture. There is a reward at the last step of One Step Ahead that I know for certain isn't awarded. Most don't offer "in adventure" xp, but the ones that do, fail to deliver.
Hi,
I replied to tech support but have not heard back regarding the issue. Could someone let me know what the status is please?
That's messed up. I also noticed not getting xp on one of the steps in the new stalk quests.Quote:
Originally Posted by Rahmanan
It's bad enough we need millions to level, but not rewarding it when it's earned is unacceptable.
Also Arctic Explosion in adventure experience points are not awarded, how many of these are there? Finished adventure at 6:11pm
I think it is the last step of all ventures and the few adventures that offer xp reward for final quest completion (most don't). When you click accept on these, it makes to move toward Star Menu but you also get the Finishing this will end the adventure and send you home message. Its somewhere in there that the last drops of xp fail to get delivered. I have confirmed only as far as checking xp before finishing and then rechecking when I return to island. I didn't get overly involved like refreshing to see if it corrects after. I just accepted it as the way things were and moved on.
Thanks Rah, tech support thinks I am an idiot and go figure they cant accept email from yahoo, I tell ya if I didn't have so much time invested in this game I would quit in a heart beat. Imagine a problem three other people have spoken on and they cant find it themselves, they need proof in screenshots, horrendous customer service.
I'm doing an Evil Queen series pretty soon. I'll do before and after screens on them.
If they post, here are my screens from before/after finishing The Fisherman's Wife. The final step of the venture gives 7,000 xp, but it isn't awarded.
https://drive.google.com/open?id=1lL...2SuiqGnre5rSNX
https://drive.google.com/open?id=1x9...2VO91ATRoVoDVt
Before and after xp shots for Hansel and Gretel Again, 7k xp not awarded
https://drive.google.com/open?id=1uE...KN7WQoZ5MpmYtB
https://drive.google.com/open?id=1AI...m358fivyPn9HZW
Before and after xp shots for Pied Piper of Hamelin. Again, 7k xp not awarded
https://drive.google.com/open?id=1C5...OQTTIqMgoP7XRq
https://drive.google.com/open?id=1PY...PgikscQSDDD2lG
Just finished pied piper.. at the end 7k exp should be added.. it did not.. how many Thousands of XP am i missing due to this bug???
https://photos.smugmug.com/Computers...2010.20.53.jpg
https://photos.smugmug.com/Computers...2010.21.49.jpg
How do i get my missing xp. At higher levels .. even the smallest amount of missing xp really adds up.
ciara
And STILL no response from customer service. 15 email copies sent to them from 4 different email services over a week. WOW whoever is in charge of customer service, you really need to fire the people monitoring these bug issues
BB -- many are reporting this .. 1/2 a dozen in my guild alone have documented it. Its NOT our browser... if that was the case - we would be able to manipulate the xp in our favour. Please fix the game.
ciara :)
Ciara I have reported the BB's and tech support to Blue Byte directly and Ubisoft and requested a manager call me to discuss
They advised me its adding into the final loot.. well.. i guess more screenshots are in my future....
That could be so, but how can that be verified? tally up every enemy troop killed and see if the total is 7k higher?
Agreed.. and in nearly 6 years of playing - it has ALWAYS shown up immediately after quest complete - while in the adv even (i can remember at lower levels watching it go up and woohoo'ing lol).
ciara
I am sorry that you have not heard back from someone. Could you please send me a message with ticket numbers or your email address, so that I can look for the tickets and see what the issue might be.Quote:
Originally Posted by wisdomkpr
-BB_Odhran
Information sent and STILL no response how do you people stay in business? If your customer service is just as bad as Verizon maybe you shouldn't be in the entertainment industry?
Wow Odhran your response time is worse than Novoq's, how is that possible?
Different time zones.
Different planets, since I never received a response I guess it was to much work to fix
Good day,
I am not sure if this is an error in the adventure but after you get Enormous Irma's basket the community tent does not apper on the island. Not sure if this is bug or am I missing something.
Thanks,
Could you please contact our support team here about this issue.Quote:
Originally Posted by Billz
-BB_Odhran
I get this same error (no community tent), and so far, the support team has asked for a screen shot ... no further action from them whatsoever!!! unimpressedQuote:
Originally Posted by BB_Odhran
I have had a long exhaustive discussion with tech support in the summer regarding this.. they insist the xp is being given within the total amount at the end loot. but i remember back in the day watching the xp rise with each internal quest in the adventures that had them (ie there was one that gave 100 xp for a bunch of little quests). i had no way to prove otherwise that the xp 'wasn't' included in the final loot package... so that left me at a loss... its not like i had screenshots from 4 years ago. lol.
Community tent not showing, is this still an error? Finished up to this point. Thanks. and yes I have refresh, cleaned my house and circled my desk 3 times, windershin.
Bad description, I guess. No community tent is labeled, but one of the six tents you repaired will accept the final gift. Northern most one for me.