Unknown Regions bug after co-op update on 25th July 2018

Just posting here to confirm that I (and a few others in my guild) have experienced the same problem detailed here on the EU forum:
https://forum.thesettlersonline.com/...25th-July-2018

3rd debuff - warm clothes - which should remove the "Piercing Cold" buff, disappears from inventory when you apply it to the zone, but the Piercing Cold effect doesn't go away. Tried reloading game, no change.

Basically, this ends the MCC chain at this point for me until it is fixed. I don't want to play the remaining adventures with only 2 debuffs.

Similiar thing happened me with snow goggles - buff applied but snow storm remained.

I also have the same problem. Tried to apply the Warm Clothes. The buff never applied. I refreshed my game and the Warm Clothes buff was gone, but the Piercing Cold debuff was still there.

Now, I'm on the Mountain Labyrinth venture and the Piercing Cold debuff is still active, which changes all of the sends in the guide.

If it helps anyone else, I chatted with a BB in-game who was able to send me a new "warm clothes" buff (I hadn't closed out the adventure) - and that one worked (and carried forward to the next adventure.) Labyrinth worked for me with no issues, but I do see some posts on other forums worldwide indicating possible buff issues with PoTM and/or Giants, so everyone be careful...

I am now experiencing this problem as well. I am hoping i can find an in game BB for helping with this.

I thought i had done something wrong in the last adv i did i had to stop that chain completely. I dont want to lose on this chain as well.

Dear settlers,

We are aware of the following issue that came along with this game version:

The debuffs in the Mountain Clan Campaign's Unknown Regions are not working as intended. Sometimes upon using the adventure buff from your Star Menu to remove the zone debuff, the adventure Buff will be consumed, but the zone debuff will remain. This can lead to players becoming stuck, as they're unable to remove the zone debuff.


We advise anyone who is affected by this issue to contact our Support Team; while our team is working on a solution, we would like to ask for your patience until the issue is dealt with.

Happy Settling,
BB_Odhran

To BB,

I understand that help is being given to folks who still have Unknown Regions ventures active. That's great! Hopefully it will fix their issue and allow them to move forward. I ask that you also consider how help can be given to folks who didn't understand that the buffs and debuffs from Unknown Regions continued with you through the following ventures. I completed the Unknown Regions venture with just the two buffs active (even though I tried applying the third) and started the Mountain Labyrinth venture. I know that there are others like me who have done the same thing.

My point is that you would also consider ways to help those folks. Thanks for jumping on this. Hopefully a solution is found soon.

- Applejacks03

Would anyone having this issue, who has not already, contact our support team here. They will be able to assist you further with it.

-BB_Odhran

Could somebody actually explain all those buffs. I applied all of the buffs on Unknown regions that Evil J lists, so three of them. I still have Deep Snow on the adv, because there were 4 buffs. Is the forth a carry over from the last or does it get resolved in the next one? So confused at the moment!

When you start the venture debuffs are in effect that lower accuracy, lower damage done, lower hit points & lower generals speed.

There are 4 zone buffs available to counter these; however, you can only choose 3 of them. What you have to do (or in this case Evil_J has done) is select the best 3 buffs that give you back the affected abilities. These 3 abilities are then restored for the remaining ventures in the chain.

Goggles restores accuracy, Spiked Boots restores damage, Warm Clothes restores hit points and Snowshoes restores speed.

Out of those 4 Goggles and Spiked Boots are an absolute must cause without full accuracy and max damage you'd be in a word of hurts. Evil has selected Warm Clothes which restores hit points rather than Snowshoes which restores general speed.

For me I'd rather take the 10% loss of hit points and get the Snowshoes so my generals move at normal speed. A loss of hit points has no effect on sac waves since they all die in the 1st round anyway. The final wave is affected but it's by only 2,3 or 4 Mounted Swordsman, if that many (MS HP went from 250 to 225), so for me, no big deal when compared with my generals covering all the rest of the maps at half speed.

The 4th buff does not get resolved in the next venture.

Hope this helps.

Also please be sure to not close out the adventure. Our support team will be able to help with this issue.

-BB_Odhran

Quote:

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Originally Posted by Perwyn

When you start the venture debuffs are in effect that lower accuracy, lower damage done, lower hit points & lower generals speed.

There are 4 zone buffs available to counter these; however, you can only choose 3 of them. What you have to do (or in this case Evil_J has done) is select the best 3 buffs that give you back the affected abilities. These 3 abilities are then restored for the remaining ventures in the chain.

Goggles restores accuracy, Spiked Boots restores damage, Warm Clothes restores hit points and Snowshoes restores speed.

Out of those 4 Goggles and Spiked Boots are an absolute must cause without full accuracy and max damage you'd be in a word of hurts. Evil has selected Warm Clothes which restores hit points rather than Snowshoes which restores general speed.

For me I'd rather take the 10% loss of hit points and get the Snowshoes so my generals move at normal speed. A loss of hit points has no effect on sac waves since they all die in the 1st round anyway. The final wave is affected but it's by only 2,3 or 4 Mounted Swordsman, if that many (MS HP went from 250 to 225), so for me, no big deal when compared with my generals covering all the rest of the maps at half speed.

The 4th buff does not get resolved in the next venture.

Hope this helps.

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That was very helpful, thanks.

Please note: If you are affected by the problem described here, contact the support team and do not close the adventure!
Please wait in the ticket for feedback from the support team and stop playing the adventure further, the support team will respond in a timely manner and the adventure should also have enough time.

Quote:

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Originally Posted by BB_Odhran

Please note: If you are affected by the problem described here, contact the support team and do not close the adventure!
Please wait in the ticket for feedback from the support team and stop playing the adventure further, the support team will respond in a timely manner and the adventure should also have enough time.

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Well, I have a paradox then.... Technically I cannot submit a ticket since I have not opened the next in my chain (Unknown Regions), though, I won't start it knowing that it is bugged and will lock my main ls. I am stuck with not being able to advance in this MCC thing until this bug is fixed.

Is this getting fixed with the next maintenance?

Same problem here. I started an Unknown Regions and was stuck here. 3rd buff Warm Clothes applied but Piercing Cold not gone. Hope BB fixed this asap. I just need 26 obsidian ores to get a Stronghold... need this last few ores. Ty

Quote:

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Originally Posted by Tarzustto

Same problem here. I started an Unknown Regions and was stuck here. 3rd buff Warm Clothes applied but Piercing Cold not gone. Hope BB fixed this asap. I just need 26 obsidian ores to get a Stronghold... need this last few ores. Ty

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Did you make sure to contact the support team about this issue?

yes. they replied n r working on it. Just dunno how long should I wait till I can start a new adventure.

Leaving venture open until support decides to reply is a waste of valuable adventuring time, just sayin.

But it looks like they have a maintenance happening right now in order to fix this...we'll see.

Just wanted to know before starting again, is this fixed?

A fix was part of the last update but haven't run one yet myself to say for sure if it is indeed fixed. Has anyone run one and knows for certain if it's working correctly? Anyone??

Quote:

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Originally Posted by Perwyn

A fix was part of the last update but haven't run one yet myself to say for sure if it is indeed fixed. Has anyone run one and knows for certain if it's working correctly? Anyone??

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I dont play this serer just come for the forums but i have played 3 at the foot of the mountain and 5 unknown regions and two mountain labyrinth since update and buffs worked as intended

Thank you!

Quote:

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Originally Posted by Perwyn

A fix was part of the last update but haven't run one yet myself to say for sure if it is indeed fixed. Has anyone run one and knows for certain if it's working correctly? Anyone??

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Should be working as intended! Please do let me know if any issues happen.

-BB_Odhran