HELP! Can't Login "invalid date"

I wanted to switch my login from Facebook to email/password. I followed the instructions I got as an answer to my ticket. My email and password were accepted, but now I can't get in. I only get "invalid date". I have seen problem posted before, but saw no corrective action answer. What do I do (yes I have submitted another ticket)? I can't get ready for the event & I am losing my daily credit.

I have been playing over 4 years under the name "CoffeeCat" (hence my obvious choice for this emergency account).

Sorry Cant help mate I havent been able to login for 3 days except on mobile phone. Finally got on today after at least 40 attempts on 6 browsers over a 9 hour period. A bit too much work to login to a game.. If i didnt love it so much I would be long gone. we have event tomorrow supposedly and many people cant login.

people are having problems logging in for some time now (including myself), so if it was working for you before you were the lucky one. Now you juts one of us :)

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Originally Posted by supermind

people are having problems logging in for some time now (including myself), so if it was working for you before you were the lucky one. Now you juts one of us :)

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I know this will sound like a dumb question, but do you restart your computer every day?

Been trying to log in since 11pm last night, no luck. Hope the event is fun because it appears I won't be doing it!!!!!

Puffin Secure browser is the only browser I can get to load the game or play without Flash Crashes...

See: [ https://www.puffin.com/secure-browser/ ]

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Originally Posted by Pteris

Puffin Secure browser is the only browser I can get to load the game or play without Flash Crashes...

See: [ https://www.puffin.com/secure-browser/ ]

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me too, from my phone (when i can't get on with computer.)

Good News for me, my game was successfully migrated. I had to use a new email address that I haven't had associated with any Ubisoft games or sites.

YaY!!!! Gratz CoffeeCat. What a mess you had to go through. But glad you persevered and it worked out. I'd miss your cool avatar if you left!

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Originally Posted by CoffeeCat1

I know this will sound like a dumb question, but do you restart your computer every day?

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yes, actually I do, but how does it affect the fact that is a global issue and not just with my computer??

Very close to quitting after playing for years. Real daily struggle to log in - took 3 days recently - usually give up after trying for an hour. If I do get in then my island is a wreck and participating in events etc just impossible. These problems seem to have been going on too long now :-(

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Originally Posted by supermind

yes, actually I do, but how does it affect the fact that is a global issue and not just with my computer??

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It was just a hunch. I think a lot of players leave their games on even when they aren't playing, and a lot of people don't fully shut their computers down daily. I've been told that can allow memory leak or RAM problems, and random bits of temporary files are stuck in limbo. These things get corrected with a machine shut-down/restart. It helps maybe a little in sleep/hibernate mode, but it doesn't clean out the dust bunnies.

Disclaimer: I am not an IT person, but I'm married to a former programmer and my step-son is a programmer in NYC. I have also screwed up more than my share of computers and had a lot of contact with real IT geeks. When I complained that the shut-down/restart thing was just busy work for the user, one finally explained a little in terms I could understand.

ive had issues with my Uplay account and that will disallow logging in to this game with strange errors. this cannot be fixed here but through ubisoft support.. strange there is little mention to this here...

as to the login issues, this definitely perplexes me, ive had little to no issues at all, using chrome-no addons/ext. though i might have its built in flash disabled, so the real flash can work?

however.. 3 weeks back it started with login issues. It will hang at 25% and sit there, and sit and sit, i just refresh after a few minutes and eventually (after 0-4 times) it will load up.

they suggested to increase space and cache clearing. I was under the impression that clearing cache files was needed for corrupted files, but wiping consitantly it would just have to redownload all site info/data..which i thought this game was a bit long to do so. I also did not use there memory increase as suggested either. makes me wonder why some cant login at all and others no issues.

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Originally Posted by RantNRave

ive had issues with my Uplay account and that will disallow logging in to this game with strange errors. this cannot be fixed here but through ubisoft support.. strange there is little mention to this here...

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I did contact them but since the original login was through Facebook, they couldn't find a game associated with my email. I finally set up through TSO login with an email I have only used for one other gamesite, I don't know if it was Ubi or BB who finally found a way, but they did get it linked to that new account.

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Originally Posted by Pteris

Puffin Secure browser is the only browser I can get to load the game or play without Flash Crashes...

See: [ https://www.puffin.com/secure-browser/ ]

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When using this on computer You do Have to pay for it Just so that people know