Originally Posted by
kzar
BB never quite understood their clients. TSO players are not the typical gamers. The great majority of us have lived before video games were even invented and we have different expectations. Like the Bingo, bowling or cards, we're not impressed with the flashy features (the technical standards are indeed quite low), but we want something that works properly. We would be the easiest customers satisfy and to retain, but instead BB is treating us like they could sell us any other product.