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Please try the basic troubleshooting:

1. Clear Unity Cache
2. Clear Web-Browser Cache
3. Clear Cookies
4. Logout for ~15 minutes

If this will not help, please reach out to our Support Team.

The chat should be working. Please let us know in this thread if you still have any issues with the chat server.

Quick update:

There will be compensation for the recent issues tomorrow - we will also extend the summer event by 2 days.

We want to apologise once again for the recent unexpected downtimes.

Hello Settlers.

As you know, the summer event didn't start as anyone wanted - with the beginning of the event, we had a serious issue that needed to be solved as soon as possible, which resulted...

More information about the upcoming Summer Event 2022

https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/forum_header.png


Dear football fans,

the big tournament...

Please feel free to leave your thoughts and comments on the Dev Diary: Summer Event 2022

The original post can be found here.

Kind Regards,
BB_Trafffer

https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_UK_header_footballs.png<br>
<br>
The event resource is called Footballs. They can be traded and are listed in...

The event will be deactivated in 2 steps. As known from previous events, most of the features will not be available anymore during the Removal phase. The deactivation will then be conducted 1 week...

https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_header_tactictal_resources.png<br>
<br>
There are 12 different Tactical Resources which you can use in the...

https://ubistatic-a.akamaihd.net/0034/int/forum/pictures/2016_06_summerevent/header/INT_header_merchant.png<br>


...

Technical implementation of this year's Summer Event!

https://ubistatic-a.akamaihd.net/0034/int/general/changelog/DE_forumheader.png
15.06.2022

NEW FEATURES

New event: This game update...

Please feel free to leave your thoughts and comments on the Change Log 15/06/2022

The original post can be found here.

Happy commenting!
BB_Trafffer

Dear Settlers, https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png

In the current game version, the problem concerning blocking in the game has been fixed.

This...

Hello everyone.

We would like to inform you that a game maintenance will take place Today, May 19th from approx. 08:30 EDT - approx. 10:30 EDT.

This hotfix should resolve the problem...

Update 18.05.2022

Dear settlers,
https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png
the current game version has an issue that affects blocking in the game. Among...

Conversion of the remaining Easter Event ressources and correction of further errors.

https://ubistatic-a.akamaihd.net/0034/int/general/changelog/DE_forumheader.png
18.05.2022

CHANGES &...

Please feel free to leave your thoughts and comments on the Change Log 18/05/22.

The original post can be found here.

Happy commenting!
BB_Trafffer

Hello Ezrea.

We're aware of this issue and the dev team is working to fix it. I can only recommend to use single attacks - this shouldn't "trigger" connection issues.

Please abandon (cancel) the chain and wait for a new one. We will mark it as complete and award the missing achievement points soon.




Sure! You can find it here.

Please check your In-Game mail. We have already sent extra eggs and instructions, along with the Easter news.

We will run a script in the last week of the event, to auto-complete it. For now,...